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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
This place was so filthy! One of the front desk attendants (while in training!) was so rude! The floors were sticky, like there was syrup on it. The entire building seemed to have a foul odor to it. I thought I'd like the fact that is was a La'Quinta Inn, NOT!
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Poor Our room was not very clean, air didn't work right and NO hot water. Would not go back. Can't remember anything notable that we liked
Business response:
Thank you for taking the time to share your comments regarding our room and your comments about our hot water. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
This hotel is in need of major renovations and updates. Hotel smelled musky from entrance to room, was worst in the elevator. Once in the room, we noticed the drywall peeling off the walls and ceiling. Shower head and tub faucet were leaky and pressure wasn’t as strong as it could be. Flooring had humps and was dirty and sticky. One could tell staff didn’t want to be there either, and customers were an inconvenience. Pets are allowed with a fee, $20 per pet. Worst La Quinta we’ve stayed in. The bed was comfortable.
Business response:
Hi, Jaeley. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Pass on this place This is a very filthy, mildew smelling, out dated, hey poorly maintained hotel. I will never stay at any of these chains again!! The pictures of the property is false and we had the worst sleep of our lives with the mildew, molding smell that is through out the halls and coming directly out of the AC unit. Linens are clean
Business response:
Hi, Elissa. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Disappointing The room wasn't that clean. Other people hair in shower and in bed Located, hot breakfast
Business response:
Hi, Nakeyia. I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
We didn’t like our stay so much. I didn’t like how the woman who put out the breakfast stood around stirring at everyone, or how she didn’t keep the foot containers full. The bed.
Business response:
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our bed as well as our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
First I would like to say is that my family and only stay at La Quinta because they have always be great. For starters w Everything Nothing
Business response:
Hi, Flores. We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Fair House keeping could have been way better. The location was great
Business response:
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our location. Your voice is very valuable to us and we hope you will return on your next travels.
Hotel was filthy don’t stay here!! Room was filthy and smelled of mold. Bed was dirty and so were the sheets. They didn’t have the room I booked 2 months out.
Business response:
Hi, Cassie. I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.