This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Never again. Carpet in hallways very dirty, always smelled like dog pee. No plate for breakfast, food was minimal. No hair dryer in room. Furniture worn. Toilet tilted. Shower didn't drain. Curtain ripped. Bedspread stained. Sheets had holes. Staff were friendly, clean lobby.
Business response:
Hi, Melinda. Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options and cleanliness of the facility to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Bad
Disappointing Shower curtain was all torn up, sheets had stains, phone kept randomly having a dial tone, desk was broken, carpet seemed to be damp, closet door would not shut, stubbed toe on uneven tile floor, Not worth the money I paid. Breakfast was not that good. Location, friendly staff
Business response:
Hi, Julie. Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Worst service Receptionist was not helpful Worst service..
Business response:
Hi, Sahil. We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations.... read more
Bad My room wasn’t too clean and the restroom wasn’t either. The door to my room wouldn’t close all the way. The location is good because of Walmart and restaurants
Business response:
Hi, StarSheika. Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
. esta sucio no limpian bien el pasillo todo sucio igual el mini refrigerador de las habitaciones olian super feos en las 2 habitaciones que reserve el personal muy amables
Business response:
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Good hotel with unpleasant guests The smell of smoke in the hall, the dark elevator, small TV, and the old torn shower curtain The mattress, shower head, and friendly staff
Business response:
We appreciate the comments, especially with regards to your opinion of our staff and your comments about our elevator. Your voice is very valuable to us and we hope you will return on your next travels.
Just a play when the is no place to stay Didn’t have the breakfast I was told . I killed two spiders . And got bit The area and the staff .....
Business response:
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and area. We hope to see you again and that you will be truly impressed with our continued improvements.
Fair
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.