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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The carpet in hallway was filthy, my sheets were clean but top blanket was rumpled, receipt previous occupant in bathroom, no trash can. If It wasn’t in the middle of the night, I would never have stayed. Nothing
Business response:
Hello, I would like to take this opportunity to apologize for your unpleasant experience as a guest of our hotel. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into. Thankyou for taking the time out to leave us a review. Management
I was traveling due to a family event and check in , didnt have time to check room until that night bed sheets was not clean ,hair was on bed sheets and spider was in bed. There was an used water bottle beside the bed. in the hallway on the 3rd floor where the room was, staff was cleaning during check in time and food was on the floor. the next morning the same food was still there. just dirty and nasty Check in went smooth
Business response:
Thank you for your letter expressing the problems you encountered during your stay at our hotel. We sincerely apologize for the substandard condition of your room.We take great pride in our high standards of cleanliness. Once again, I apologize for your unpleasant stay and any inconvenience we may have caused you. Please feel welcome at our hotel in your future travels. Management
Bad The entire facility was dirty, rundown and outdated. My bathtub had rust, no available wash clothe and my daughter found a roach in her room. The customer service
Business response:
Hello Latisha, Thankyou for your valuable feedback. I apologize for not providing you with the service you expected. I rest assure you that we are taking the right measures to prevent such happenings. Thankyou once again and we hope you give us another opportunity to serve you. Management
Disappointing I woke up and seen roaches in the bathroom. And the a/c unit was leaking which made the carpet wet. The staff was nice.
Business response:
Hello Jazz, Thankyou for taking the time to leave us a review. I apologize for the trouble you had during your stay and I assure you we are taking the precautions to prevent such incidents in the future. Thankyou once again and we hope you give us another opportunity to serve you again. Management
Hateful housekeeping staff! Housekeeping was not nice at all. The morning we were checking out I asked for a couple of more towels and wash cloths. I even brought my dirty ones back. She questioned me as to why I needed more because it was the morning and that’s when I shower, as if I’m not supposed to shower more than once. I told her I took a shower the night before if that was okay. Finally, reluctantly, gave more two of each. Then when it was time to checkout I caught the housekeeper and told her we didn’t have a blow dr... read more
Fair
Fair
Fair I was on 3nd floor smell weed every day pool wasn’t not very clean I want stay again
Fair For it to be a property by Wyndham, I expect better. The paint job is very sloppy. The doors did not seem to be complete. There were visible dust on lamp and walls. I think they need to have the VP or President come to visit and make to where they would want to visit it. I had a 5 or 6 year lil boy down the hall who was loud and screaming all times of the night. People smoking outside the door makes it hard to breathe for asthmatic I only liked the staff. They are very friendly, helpful and accommodating.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.