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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor the whole hotel it smell bad none
Business response:
On behalf of our entire staff thank you for staying with us and for rating your stay.
Fair Olor a mariguana en habitación la piscina estaba sucia los colchones están duros era costoso para como esta El desayuno todo bien organizado
Business response:
We appreciate that you've taken the time to share with us regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Fair Okay The room was musty, and the bathroom smelled. The beds weren’t comfortable as other places I had stayed. But the staff was friendly and helpful
Business response:
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am sorry that your room was not properly and thoroughly cleaned according to the high standards of our housekeeping staff. Thank you for taking the time to share your experience and to bring this matter to our attention. I do wish that we would have exceeded your expectations and I hope you'll return to enjoy a five-star experience.
Very Poor
Poor
Disappointing The bathroom door didn’t close all the way, the floor was cracked. It took multiple times of asking for a couple more clean towels and we asked for our room to be cleaned especially the trash to be taken out and that never happened. I understand that with covid that things are ran differently now but this stay was absolutely the worst I have ever had.
Business response:
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
Disappointing
n/a well no one came and clean our room and and one of the staff was not nice at all and the staff did not have on a mask and other people around didn't have on no mask. On the 2nd floor we smell weed not happy here i book with guess the time Room was nice and big
Business response:
Thank you for completing the survey regarding your recent stay at our property. I hope you will accept our sincerest apologies for the service that you did not receive and we acknowledge the necessity of correcting such issues as quickly as possible.
Dissapointed Unfortunately upon arriving the overwhelming smell of marijuana met me when getting off the elevators (3rd floor). Returned to the hotel 3 different times and each time the smell was stronger. It was to the point my 10 year old was asking to just go home and not stay the night. Came in around midnight last night,two individuals were smoking marijuana (can clearly smell it) at the front entrance. Got on the elevator, upon getting on our floor could hear loud music and people yelling/laughing. Party going on acros... read more
Business response:
We do appreciate the compliments to our front desk staff and we are addressing our policies to prevent the housekeeping and maintenance issues that you experienced from occurring in the future. If your room was not cleaned and maintained according to these standards, I hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.