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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad The breakfast is not good the juice machine and the waffles machine is not useful one of the workers told us that they have broken more than a month and that the owners do not want to fix it and is not fair because as guest we expect much better service and the rooms stinks of caigarette smoke horrible service I don't go back to this hotel never
Business response:
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am sorry that your room was not properly and thoroughly cleaned according to the high standards of our housekeeping staff. Thank you for taking the time to share your experience and to bring this matter to our attention. I do wish that we would have exceeded your expectations and I hope you'll return to enjoy a five-star experience.
Must have coffee Nobody working the front desk when I arrived so had to wait to check in. No coffee in the room when I woke up. The bed was very comfortable, it was quiet and very close to work.
Business response:
Hello, Thankyou for your feedback. We apologize for making you wait during your check in process. We will make sure something like this is prevented in the future. Thankyou once again! Management
Desagradable Mal olor ..piso rroto poca limpieza puertas dañadas muchos animales El silencio
Business response:
Thankyou for your valuable feedback. I apologize for the trouble you had during your stay and we are doing everything to correct our mistakes. We hope you give us another chance to serve you. Management
Bad The carpet in hallway was filthy, my sheets were clean but top blanket was rumpled, receipt previous occupant in bathroom, no trash can. If It wasn’t in the middle of the night, I would never have stayed. Nothing
Business response:
Hello, I would like to take this opportunity to apologize for your unpleasant experience as a guest of our hotel. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into. Thankyou for taking the time out to leave us a review. Management
I was traveling due to a family event and check in , didnt have time to check room until that night bed sheets was not clean ,hair was on bed sheets and spider was in bed. There was an used water bottle beside the bed. in the hallway on the 3rd floor where the room was, staff was cleaning during check in time and food was on the floor. the next morning the same food was still there. just dirty and nasty Check in went smooth
Business response:
Thank you for your letter expressing the problems you encountered during your stay at our hotel. We sincerely apologize for the substandard condition of your room.We take great pride in our high standards of cleanliness. Once again, I apologize for your unpleasant stay and any inconvenience we may have caused you. Please feel welcome at our hotel in your future travels. Management
Bad The entire facility was dirty, rundown and outdated. My bathtub had rust, no available wash clothe and my daughter found a roach in her room. The customer service
Business response:
Hello Latisha, Thankyou for your valuable feedback. I apologize for not providing you with the service you expected. I rest assure you that we are taking the right measures to prevent such happenings. Thankyou once again and we hope you give us another opportunity to serve you. Management
Disappointing I woke up and seen roaches in the bathroom. And the a/c unit was leaking which made the carpet wet. The staff was nice.
Business response:
Hello Jazz, Thankyou for taking the time to leave us a review. I apologize for the trouble you had during your stay and I assure you we are taking the precautions to prevent such incidents in the future. Thankyou once again and we hope you give us another opportunity to serve you again. Management
Hateful housekeeping staff! Housekeeping was not nice at all. The morning we were checking out I asked for a couple of more towels and wash cloths. I even brought my dirty ones back. She questioned me as to why I needed more because it was the morning and that’s when I shower, as if I’m not supposed to shower more than once. I told her I took a shower the night before if that was okay. Finally, reluctantly, gave more two of each. Then when it was time to checkout I caught the housekeeper and told her we didn’t have a blow dr... read more
Fair
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.