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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Terrible. You have to fight to force them to clean every day the bedroom. Besides that, during the breakfast the food is not enough, it's necessary to wait. The fight fire alarm started without any reason and it took more than one hour to reset it. Hard to say.
Very Poor
Good Employees not friendly and wouldn’t print my receipt Close to hey and WALMART
Business response:
Thank you for submitting your survey, we appreciate the feedback and look forward to seeing you again. Your feedback is important to us, and unfriendliness will be addressed
I would stay again There were not any shopping stores in walking distance from the room except for a few fast food and Walmart so if you want to site see it won't be around the hotel The breakfast was good small eating area the staff was awesome
Business response:
Thank you for the survey, we appreciated the feedback
Fair Didn’t like arrive to a room that wasn’t ready and wasn’t clean and wanted to go to sleep coming into a horrible room and walked right out but they corrected it which was good Got a nice room once the change me out to a room that was clean
Business response:
Not the type of experience we want for our guest. We are sorry for the inconvenience of arriving to an unclean room.. Somewhere alone the way our housekeeping system failed during your day. We appreciate your feedback and hope that you would grant us another opportunity to improve your rating of us
Not great but I lived with it OK See above Tiny TV. Remote control so with the buttons were unreadable so impossible to turn power on, change channels, find Fox News, etc. front desk clerk said he’d come fix it but he didn’t unless he came up & heard the TV on finally I called front desk but no answer just rang and rang as it did when I checked in
Business response:
Thank you for submitting your survey. We are saddened to know that your stay wasn't up to your expectations. My apologies for the agent not addressing your TV issue. Please know that your concern is being addressed.
Very disappointed Mold in the room. Dust bunnies stuck on vents and closest doors. Tv had very little color. Pool was down for part of my stay. When booking room I called and specifically asked would there be any pool maintenance during my stay. I was told pool would be working. La Quinta is a perfect name for this hotel..my over all rating for this place would b a 5. I would only come back if I had NO other choice. The all the staff was excellent on all the shifts. There customer serve was great.
Business response:
Thank you so much for submitting a survey. So glad to hear that our staff met your approval. It's unfortunate that you weren't as satisfied with the remaining half of your stay. We apologize for the pool issue, it was un-expected. Please note that your housekeeping issues are being addressed.
I never stay there again The room they gave had mold in it they moved me to another room and it had mold in they tried to paint over Nothing
Business response:
Thank you for submitting a survey. Not the type of response we want from our guest, but we appreciate the feedback and are addressing this matter . We are sadden to learn that your experience was not a good one due the circumstances noted. We are making major cosmetic changes to our location and we hope that you'll consider giving us another try
So so Tv problems, but no staff solution or sympathy. Handle on shower came off. Hair in tub. Breakfast
Business response:
Thank you for submitting a survey, we appreciated your feedback and are sadden to learn that your stay was us was less then satisfaction.. Definitely not the type of response we want to receive from our guest. Please know that your issues of concern are being addressed
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.