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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
the bed was comfortable, other than that , I feel I paid twice what the room was worth needs complete remodel, paint is terrible, curtains look like they have been shot with shotgun , plastic peeling so sun can shine thru. close to Denny’s
Business response:
Dear, Tommy. Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Poor we had a wasp nest outside our window where they came in we killed 4 wasp and they kept coming in, then they moved us to another room where there were roaches and the tub was leaking just made me very uncomfortable dont think ill ever go there again.
Business response:
Hi, QUANESIA. I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.
Old building and difficult to find. It is hidden behind other buildings with no signage in front. A lamp didn't work. The smoke detector kept beeping. The custodian said it needed a new battery and then discovered it had NO battery in the unit. Hotel was under-staffed. Bathroom was very humid and then I discovered the water was running in the tub. Breakfast
Business response:
We apologize for the inconvenience you encountered during your stay and for taking the time to share your perspective and feedback. We appreciate your comments and will use this as a training opportunity for our team. Thank you again and we hope to get the chance to serve you again.
Fair
Fair
Fair
Never again 3 of 4 lamps did not work the sink drained after hours no trash cans debris on the floor that wasn’t mine I woke up with bites. I don’t think the room had an infestation of bed bugs but they will soon I left all of this in a note for the front desk and I have had no communication location. I travel with a service animal and they were great about that,
Business response:
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention to a possible unwelcomed pest in your room, I assure you we have regular scheduled pest control treatments and will investigate and treat promptly if anything is found. If you would like to discuss this further, please reach out to us. We strive to provide a great experience for every guest and hope to have a chance to serve you again.
Horrible I did not like anything about this property Absolutely Nothing
Business response:
Thank you for sharing your experience with us. We appreciate the input referring to our property. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
Will never Return to stay The 1st room we got the top cover didn’t look clean so when we requested clean linen the front desk gave us different room stated it may smell like fresh paint due to unable to give clean linen. The 2nd room smelled like mildew, the chairs were dirty,we had to flush toilet by filling the ice container with water since no maintenance person on-site. The overall look of the room looks like an unprofessional contractor got over on owner. Seriously needs updated ! Seen people entering their room from th... read more
Business response:
Hi, LaFay. Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with les... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 4,118 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.