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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible, filthy hotel...no one should stay here because you might take BED BUGS home. We were switched to (3) three different rooms. The first room (201) the toilet broke; the second room (206) had BED BUGS!!! You read it correctly....BED BUGS & we recorded it! Finally, on our our sixth night we spent in a decent room (203). Our stay should have been free because we had to come home and contact an exterminator to inform us how not to bring BED BUGS from LaQuinta. AND....the hot tub/sauna was broken and the water looked cont... read more
Business response:
Thank you for submitting your survey. This is definitely not the type of response we'd hope to get from any of our guest, as our guest satisfaction is priority. It is unfortunate that while traveling we run the risk of unpleasant experience as such. Please note that all issues mentioned are being addressed
Fair The entire hotel had a strange musty odor. The water pressure in the shower was awful and the shower head was filthy. I had to change rooms upon arriving late because the first rooms a/c wasn’t working. The staff were friendly and the breakfast was good. Much better than the La Quinta in Lindale
Business response:
Thank you for submitting your survey, your feedback is important to us and the issues are noted and being addressed
It was ok. We made the best of it since I had already paid, if I had not I would have went elsewhere I did not like the mildew smell in the hallway on the first floor going to my room. Did not like the bugs I saw crawling up the walls in the hallway on my way to my room. Did not like the poorly done paint job in the bad room or rooms. Did not like how dirty and old the indoor pool looked Liked there was an microwave and refrigerator in the room. Also, liked the close access to the freeway and closeness to all the food places... read more
Business response:
Thank you for submitting your survey, we appreciate the feedback. Your issues of concern are noted, and being addressed.
Horrible for me and my family! This Hotel let's teenagers have parties in a room. My stay was awful as their was a room full of kids having a party on the third floor all night long. Beware teenagers get someone of age to rent a room and they party! Sad the staff doesn't do checks to ensure this doesn't happen instead they have a three strike rule. Started to get the cops involved it was so bad! Needless to say I will NEVER stay at this location! The staff and breakfast were great!
Business response:
Thank you for submitting your survey, we appreciate the feedback, and are terribly disturbed by the experienced you encountered during your stay with us. The disturbance scenario you've mentioned is being addressed.
Got us thru the weekend Cleanliness and the pool it was really cloudy and dirty Breakfast was really good but the hotel was not very clean. It was hard to be comfortable with so much dirt and scum on the baseboards and walls. The floor was messed up where the tile met the carpet and cut my toddlers knee open
Business response:
Thank you for submitting your survey, we appreciate the feedback. Our property is in the process of a face lift. Hoping you'll allow us another chance in the future
Good The bathroom still had hairs in tub and on floor and the elevator smelled like mold. Location
Business response:
Thank you for submitting your survey. Looks like we definitely dropped the ball on this one. Not the kind of response we like to get from our guest. The issue noted was addressed. We hope you'll allow us another opportunity in the future
Disappointing The entire hotel smells like Clorox. Carpets were dirty. Too Many children in groups of 10 or more with 1 or 2 adults staying just to use the pool and hot tub. They were running up and down the halls and also took up most of the small eating area. I am sure it is the price range of the hotel. You get what you pay for!
Business response:
We are saddened to hear that your stay with us was unpleasant due to the number of other guest enjoying our pool amenity. We understand that this can be nerving for other guests. If the front desk is contacted, the noise and rowdiness is resolved, The breakfast area, during the weekend, can become a little tight, especially during the summer months. The issue of the Clorox smell is noted and being addressed. We thank you for submitting your survey. The feedback is very important to us, and we hope you'll stay with us again i... read more
Made the best of a bad situation. As seniors we were glad to get a first floor room. We unpacked and laid down to rest before attending a wedding rehearsal, only to wake with water pouring in from the second floor and part of the ceiling laying on the floor of our flooded bathroom. We reported to the desk and walked thru the water in and now out of the bathroom to collect our belongings. After a time we were assigned to a 3rd floor room. The sink counters are wobbly as they're unattached to the wall. At our age (68/72) we we... read more
Business response:
Thank you for submitting a survey. We are saddened that your experience was unpleasant. Definitely not the type of experience we want our guest to have.
Exceptional It smelled like someone was burning rubber from the lobby and on elevator ride up told the staff. It stayed like this the hole time we were there besides that the stay was great.
Business response:
Thank you for submitting a survey. Your feedback is important to us. The issue with the elevator is noted, and being addressed. Thanks again, and we hope you'll stay with us again in the future
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,721 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.