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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Smelled horrible, like musty, mold in the walls, old hotel. Would not stay there again. The whole hotel smelled bad, but the rooms especially smelled horrible. Musty, moldy smell that made it hard to sleep. The hotel was old but dressed up, and not very well. It was like someone came in and tried real hard to snap their fingers and turn it into a La Quinta, with La Quinta finishes, but it was poorly done. We stay at La Quintas all the time when traveling because we travel with a dog, this one was hands down the worst. Front ... read more
Okay Stayed at Holiday Inn Express throughout the rest of our trip and found them better and more value fir money
Very Poor Tenía mi reservación y le dieron mi cuarto a otra persona,viajaba con mi bb y mi esposa y tuve que andar batallando solo por qué no respetan una reservación Nada pésimo servicio,la recepcionista muy grosera si tienen ese tipo de personal jamás recomendaría hospedarse en ese hotel
Business response:
As always, we appreciate your feedback. Although it is unfortunate that this experience ended so poorly. 3rd party bookings can be confusing and challenging sometimes. We apologize for not having a reservation for you upon arrival. As we discuss via our phone call, Booking.com will have the answers to your questions. Again, we apologize for the inconvenience and hope you'll give La Quinta another opportunity in the future.
Very Poor
Just nasty wires exposes Just nasty Jucussi didn't work wires expose the floor nasty.the front desk staff no smiley face or friendly more attention think her boyfriend than customers it just real.poor the caulking on the shower they put it with there ginger
Business response:
It was nice speaking with you this morning. Thank you for your feedback we greatly appreciate it. As I stated in our conversation, we apologize for the issues you encountered with your room. Definitely not the type of response we want from our guest. I'm glad we were able to converse and we're looking forward to your next visit.
Only thing I like was the location ... Not worth the money Not clean at all bathroom was nasty...room 219 has Running toilet that was loud that keep me up in the night air didn't work good Location
Business response:
Thank you for your feedback. It was good speaking with you in regards to the issues your encountered with your room during your stay with us. We apologize, and note that the issue has been addressed. We look forward to seeing you again.
Front desk was nice, too much money was not worth it, rooms were old and smelled like urine. my room was warm smelled like urine.
this was the worse stay and was just a waste of my time and money very disappointed i got the jacuzzi room to relax after working 5pm till12:45am shift at ups and wasnt able to even use the jacuzzi tub cause it had no water pressure at all.. when we arrive to the motel and got the jacuzzi room as i requested walked into the room and turned on the water on to check it and there was hardly any water pressure at all coming out of the facet so i went straight down to the front desk and told the same front desk worker about it an... read more
Business response:
We apologize for the inconvenience. Although our main concern is for our guest to experience a comfortable and satisfying stay with us at all times, some things happen un expectedly and can be beyond our control. I see that the issue was brought to our attention, and a resolution rate adjustment was submitted to our invoice. Again, my sincere apologies for the unhappy stay with us. It's definitely not the kind of feedback we want to receive from our guest
Overall, after we finally got to check-in, everything else went very well for the weekend. 1.TV too small for viewing in bed. 2. Office chair was not working properly. 3. Fridge did not get cold enough for my water. (over the two day period) 4. Was greeted quite rudely at front desk when we tried to check into our room at 1:15pm. (young hispanic woman) asked if I had read the check in time rules and did not explain further we asked to leave and come back at proper time. (we were tired and had traveled a long way). Proper dra... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.