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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
We’re truly sorry to see your rating and regret that your experience did not meet expectations. Your feedback is very important to us, and we’d appreciate it if you could share more details about what went wrong so we can improve and make things right for future stays.
Business response:
Thank you for taking the time to leave a rating. We’re sorry to learn that your experience fell short of expectations. Your feedback is very important to us, and we’d greatly appreciate it if you could share more details about your stay so we can understand what went wrong and work on improving.
Doesn’t give you a feeling of a good hotel. The more you stay the more you see.
The hallways were absolutely filthy. We intended to leave, but we decided the room was acceptable. The staff was courteous
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the condition of the hallways during your stay — cleanliness is a fundamental part of the guest experience, and we regret that we fell short in this area. We’re glad to hear that you found the room acceptable and that our staff treated you courteously. Your comments highlight both what we need to improve and what we’re doing right, and we’ll be addressing the housekeeping concerns immediately to ensure our common areas reflect the same standards... read more
Overall old and not in condition to host anybody
Business response:
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. We acknowledge your comments regarding the condition of the property and take them very seriously. Maintaining a welcoming and comfortable environment for our guests is our top priority, and it’s clear we fell short during your stay. We are currently reviewing the issues you highlighted and will be working on improvements to ensure the property is in better condition moving forward. Your input helps us identify area... read more
Didn’t get the room I paid for was placed in a room out of service with no tv then moved to the next room by it which had rust on fake wood tub was stained as if a mat used to be there and and it was cracked and rusty the blow dryer was cord was cut and missing and the coffee packs where already opened there was a crack big enough for a small rodent to fit through the most terrible two days stuff wasn’t like this post Covid if you have folks on the first floor please take better care of them it’s very close to the exits
Business response:
Thank you for taking the time to share such detailed feedback. We are truly sorry to hear about the issues you experienced during your stay, including the room assignment, cleanliness, and maintenance concerns. This is far from the standard we strive to uphold, and we sincerely regret the inconvenience caused. Please know that your comments have been shared with our team so immediate corrective action can be taken, especially regarding the first‑floor rooms and their upkeep. We value your input and would welcome the opportun... read more
Room had no hot water, the pool didn’t work didn’t have access to it, wasn’t the cleanest based on this experience I am not going back
Business response:
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with the hot water, pool access, and cleanliness during your stay. This is not the level of service we aim to provide, and we understand how disappointing this must have been. Your comments have been shared with our management team so we can address these concerns promptly. We appreciate your honesty and regret that we did not meet your expectations this time.
Facility and grounds are not clean.
Business response:
Thank you for sharing your feedback with us. We’re truly sorry to hear that the cleanliness of our facility and grounds did not meet your expectations. This is not the standard we strive for, and we appreciate you bringing it to our attention. Please be assured that we are addressing this issue with our team to ensure improvements are made. We value your input and hope to have the opportunity to provide you with a much better experience in the future.
Housekeeping only exists if requested. Place is falling apart. Should be rennovated or torn down. Website says pool but pool is shutdown by city inspectors. Website lists daily housekeeping but another disaster.
Business response:
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations. We regret the issues you encountered with housekeeping, the condition of our property, and the pool closure. We understand how disappointing this must have been, especially when amenities listed online were unavailable. Please know that your comments are taken seriously and have been shared with our management team as we work on improvements and renovations. We appreciate your honesty and hope we’ll... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,727 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open at 12:00 p.m.