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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
El primer día solo había waffles , pan y muffins al desayuno y el segundo día no había nada desde las 7:30 am y no es un desayuno continental como ellos lo ofrecen , solo tenían pan y algunos muffins , ni tampoco habían platos para servirse y de fruta había algunas manzanas viejas que sabían mal .
Business response:
Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience with our breakfast service during your stay. A rating of 2 out of 10 makes it clear that we did not meet your expectations, and I regret the inconvenience this caused you. Breakfast Variety & Availability: I apologize that the options provided did not reflect the continental breakfast we advertise. It is unacceptable that on your second day there was little to no food available after 7:30 am. Quality & Presentation: I re... read more
Business response:
Thank you for taking the time to leave us a rating. We’re truly sorry to see that your experience did not meet expectations. Although no specific comments were provided, we would greatly appreciate the opportunity to learn more about what could have made your stay better. Your feedback is very important to us, and it helps us improve the comfort and satisfaction of all our guests. Please feel free to reach out directly so we can better understand your concerns and work toward making your next visit a more positive one.
Poor cleanliness and condition of rooms.
Business response:
Thank you for sharing your experience with us. I am truly sorry to hear that your stay did not meet expectations, particularly regarding the cleanliness and condition of your room. This is not the standard we strive to uphold, and I regret the inconvenience it caused you. Cleanliness: A clean and comfortable environment is fundamental, and I apologize that this was not reflected during your visit. Your comments have been shared with our housekeeping team to ensure immediate corrective action. Room Condition: We are reviewing... read more
This was the grossest hotel I’ve ever stayed in. I will never stay here again. The carpets were all ripped, filthy elevator and the hallways stunk lile smoke.
Business response:
We are truly sorry to hear about your experience and the impression our property left on you. Cleanliness and comfort are top priorities for us, and it’s clear we fell short during your stay. Your feedback regarding the carpets, elevator, and hallway conditions is very concerning, and we are addressing these issues with our housekeeping and maintenance teams immediately. We understand how disappointing this must have been and regret that we did not meet your expectations. Thank you for bringing these matters to our attention... read more
Booked 4 night but needed to activate key evey single day. Hallway was not clean. Staff never tell room service is by request.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Having to reactivate your key daily, encountering cleanliness issues in the hallway, and not being informed about our room service policy are not the standards we strive to uphold. Your comments are extremely valuable, and we are addressing each of these concerns with our team to ensure improvements are made immediately. We regret that your experience did not reflect the level of comfort and service we aim to ... read more
The entire hotel was very very dirty. Staffs were just okay. Breakfast was nothing to eat, Would not recommend.
Business response:
Thank you for taking the time to share your feedback. We are truly sorry to hear about the cleanliness concerns, the limited breakfast options, and that our staff did not meet your expectations. This is not the experience we want for our guests, and we regret that we fell short during your stay. Your comments have been shared with our housekeeping, food & beverage, and front office teams so that immediate improvements can be made. We greatly value your input as it helps us identify areas where we must do better. We hope you ... read more
The property is not clean and everything is old and the weed smell all over the please despite of being nonsmoking !!!!
Business response:
Thank you for sharing your experience with us. We are very sorry to hear about the cleanliness concerns, the condition of our property, and the unpleasant smell you encountered during your stay. This is not the standard we aim to provide, and we regret that your visit did not meet expectations. Your feedback has been shared with our housekeeping and maintenance teams to address these issues immediately, and we are reviewing our nonsmoking policy enforcement to ensure a more comfortable environment for all guests. We apprecia... read more
The room was complete filth,stained sheets,floors were disgusting,dried liquid on night stand,toilet didn’t flush,if I could try and give it one star,I wouldn’t .Pictures were nothing compared to what the room really is.Not Hotels.com’s fault because they’re always awesome,but the hotel itself needs to be shut down.Not to mention the people that are staying there and have the hallways smelling like smoke.If you don’t want to be disturbed by yelling and sleeping in filth,do NOT stay here.Never again and I am never one to comp... read more
Business response:
We are truly sorry to hear about your experience and sincerely apologize that your stay fell far below expectations. Cleanliness, comfort, and guest satisfaction are our top priorities, and it is very concerning to learn that we did not meet these standards during your visit. Your feedback regarding the condition of the room, facilities, and overall environment has been taken very seriously. We are addressing these issues with our housekeeping and maintenance teams immediately to ensure corrective action is taken. We regret ... read more
Dirty location hotel room smelled of smoke. Toilets constantly making noise. I would avoid
Business response:
Thank you for sharing your experience with us. We’re truly sorry to hear that your stay did not meet expectations. A clean, comfortable environment is something we take very seriously, and it’s disappointing to learn about the issues you encountered with the room condition, odor, and noise from the toilets. Your feedback is invaluable, and we will be addressing these concerns with our housekeeping and maintenance teams immediately to ensure improvements are made. We understand your decision to avoid returning, but we hope yo... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,727 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open at 12:00 p.m.