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La Quinta Inn & Suites Houston Baytown East
- Hospitality
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Disappointing
Unpleased with the way u do business They could have did a better job of explaining the policies and satisfying a customer at the same time creating the possibilty of gaining a lifetime customer however i doubt that i will ever book or do business with this establishment ever again i was very dissatisfied with the circumstances and failure to compensate i will do my business with the hilton in the future where customers who spend there money and drive there business are appreciated Nothing about the establishment
Business response:
Dear Gary, I am very sorry to see that you had an unsatisfactory stay. I tried to research your stay before responding to your review but was unable to find anyone with the first name "Gary" that has stayed with us in a month. We work hard to ensure you have a welcoming and comfortable stay with us. It would be very helpful if you could contact me and give me some additional information on the issues you had with your stay. Lynn C, General Manager
Horrible Very small room and beds. We felt like we might die every time we used the elevator. Two ice machines... Only one worked. I literally had to pull my daughter out of the way of the closing elevator to keep her hand from being caught in the door. I tried to stop the door like any other elevator door... But it would not open back up. We were letting the maid get out of the elevator before we got onto it... And it almost mangled my daughter's hand. When we asked for more towels (3 adults and one child) the lady at the d... read more
Business response:
Dear Misty Phoenix, I apologize that your stay was not what you expected and certainly not the experience I want you to have when you come stay with us. I appreciate your comments and will immediately look into the issues you had during your stay. Lynn C, General Manager
What s so good about the free breakfast. It's the menu each day. One elevator for the entire hotel. Inconvenience if housekeeping shares with public. Ice machine available
Poor The bed space
Parking was no good, remote batteries were dead. Small room pictures looked bigger. Free Breakfast s Parking was no good, remote batteries were dead. Small room pictures looked bigger. Free Breakfast sucked.
NEVER STAY THERE AGAIN!! Room cramped, poorly arranged, not worth the rate paid. I was locked out of my room-key wouldn't work- and front desk personnel wouldn't leave phone long enough to help me. My husband finally arrived back at hotel. I am so disappointed in LaQuinta, of which I have been a customer for many years. The so-called coffee makers now just drip ONE cup's worth into a paper cup. I would expect this at Motel 6.
not worth the money I paid about $100 a night the swimming pool was not open which is one of the reasons why I got the room. Then it said that it was a deluxe two bed and it wasn't. If I would of known I would of went somewhere else.the gym was only three bikes and smelled like the sewer.the bed had stains on the mattress. Just nasty we had to change covers and sheets because there was stains on it. The staff
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,795 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open tomorrow at 12:00 p.m.