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Las Colinas Post Acute
- Nursing home
- Ontario, CA
About this business
Location details
800 East 5th St, Ontario, CA, 91764, United States
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I wanted to share my deep gratitude for jessa, normalin, megali. Being admitted can be stressful and scary experience but this three cna made all difference. They were incredibly patient, attentive to my needs, and always had a positive attitude that brightened my day. Its clear they truly care about their patients. Thank you for making my recovery so much easier. There kindness and hard work is beyond admirable, for the exceptional care i recieved during my recent stay jessa, normalin , megali demonstrated a high level of ... read more
Business response:
Thank you immensely for recognizing Jessa, Normalin, and Megali. We're grateful their compassionate care made your recovery easier.
Mr Gonzalez Mendoza , would like you to know the staff Jessa Aquino is a great asset to your company and to her patients . I been in this facility for a couple of month. Jessa takes the time to get to know you, your needs and your routines. Jessa gives the extra mile to see that your needs are met. Jessa is very friendly always smiling and easy to converse with. Jessa also encourages me to go to therapy and to remember to use and practice the exercises i have learned in therapy. Jessa makes me feel at home and makes me feel ... read more
Business response:
We greatly appreciate your wonderful feedback about Jessa. We're delighted she provides excellent care and makes you feel safe.
My mother has been there for a year now. She's been blessed with amazing nurses! (Eva, Johnell, jessa... etc) All around great! Thank you! My mother's care means a lot to me and it gives me a peace of mind and comfort knowing she's ok.
Business response:
Hi there, thank you so much for your positive comments about Las Colinas Post Acute!
My mom is here and compared to other places, this one is well-run overall. A lot of good people work here. You just have to stay on top off your loved one's care no matter where they are.
Business response:
We're overjoyed to hear that your mom is well taken care of at Las Colinas Post Acute. Thank you immensely for sharing your experience.
This is an update to my last review on Las Colinas Post Acute. I was looking for long term care for my mother and Trevor Lords, the administrator at Las Colinas, assured me that things had changed dramatically. My mother's been here now about a month and I have to say things have changed for the better. My mother gets good care and the food has improved. It is much better. The rooms and hallways are always clean and you always see housekeeping doing a very good job. Trevor Lords and the assistant administrator Adrian Racpan... read more
Business response:
Thank you for taking the time to share this update. We’re glad to hear your mother is receiving good care and that you’ve noticed improvements during her stay. We appreciate your kind words about our team and will be sure to share your feedback with them.
The day nurses were great but it wss not good at night. The nurses station wad outside my room and they were busy having a good time sometimes it took 1 hour waiting for help. Pt guys wete so nice. Housekeeping did a grest job keeping the rooms clean. As for me I wouldn'tgo back
Business response:
Thank you for sharing your feedback. We’re glad to hear you had positive experiences with our day staff, therapy team, and housekeeping. We also take your concerns about nighttime responsiveness seriously and appreciate you bringing them to our attention.
My mother in law was sent there by the hospital for recovery after she broke her Femur after a fall, I was worried at first because we see several bad reviews about this place, but to my surprise, she was in a room shared with 2 other patients, after a week there, my MIL was quite happy and satisfied with most of the things there, staff were nice and friendly, the place is very clean, every time we went for a visit, there's always crew cleaning the floors, room was relatively clean and does not smell bad, Air conditioning of... read more
Business response:
We're utterly delighted to hear about your mother in law's positive experience at Las Colinas Post Acute. Thank you for sharing your feedback with us.
My husband was recently at Las Colinas after a 4-day hospital stay. He has Parkinsonism and should not be in bed without exercise for that long. He loses all strength in his body and legs and becomes "deadweight" when getting assistance. The rehab at Las Colinas helped him greatly. He had rehab every day and by the time he left after 20 days, he was back to the level of independence he had before becoming ill. That was the goal and it was met. I have to say the my attendance every day may have influenced the good serv... read more
Business response:
We're delighted to hear about the positive impact our rehab services had on your husband's recovery. Thank you for sharing your experience with us.
My mom was discharged to here from Loma Linda just as a precaution due to past strokes and recovery from Covid. Of course after reading the reviews, we were a bit apprehensive about this place. I know that people look at the aesthetic and write reviews regarding that, but I will base my review on the care she received. Yes, it could be upgraded. But I have to say my mom was extremely happy there, and her therapy was outstanding. They had her up and walking after her Covid quarantine. I do have to mention Maria and Trac... read more
Business response:
We are pleased to hear about the outstanding care your mom received at Las Colinas Post Acute. Thank you for sharing your experience with us.
Frequently asked questions about Las Colinas Post Acute
How is Las Colinas Post Acute rated?
Las Colinas Post Acute has a 3 star rating with 231 reviews.
When is Las Colinas Post Acute open?
Las Colinas Post Acute is open now. It is open 24/7.