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Las Colinas Post Acute

3.0

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800 East 5th St, Ontario, CA, 91764, United States

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3.0235 reviews
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Sandra L.'s profile image
Sandra L. 
rating
4 months ago

I couldn't be happier with the care my loved one received here. He is 85 and has dementia, and having a sitter provided when I couldn't be there gave me tremendous peace of mind. I visited five skilled nursing facilities in the area before choosing this one, and I'm very glad I did. Victor gave us a tour of the facility and was extremely knowledgeable, answering all of our questions and making us feel confident in our decision. Prima was an absolute godsend. She was always available by text whenever I needed help reaching ... read more

Business response:

Thank you for your wonderful feedback. We're delighted Victor and Prima provided exceptional care and support during this important time. 

Leslie A.'s profile image
Leslie A. 
rating
4 months ago

Staff was amazing and friendly! I would recommend this facility!! best facility in san bernardino 

Business response:

Thank you for recommending us! We're grateful our amazing staff made your experience positive. 

Berry A.'s profile image
Berry A. 
rating
4 months ago

I wanted to share my deep gratitude for jessa, normalin, megali. Being admitted can be stressful and scary experience but this three cna made all difference. They were incredibly patient, attentive to my needs, and always had a positive attitude that brightened my day. Its clear they truly care about their patients. Thank you for making my recovery so much easier. There kindness and hard work is beyond admirable, for the exceptional care i recieved during my recent stay jessa, normalin , megali demonstrated a high level of ... read more

Business response:

Thank you immensely for recognizing Jessa, Normalin, and Megali. We're grateful their compassionate care made your recovery easier. 

Êlle Z.'s profile image
Êlle Z. 
rating
6 months ago

Mr Gonzalez Mendoza , would like you to know the staff Jessa Aquino is a great asset to your company and to her patients . I been in this facility for a couple of month. Jessa takes the time to get to know you, your needs and your routines. Jessa gives the extra mile to see that your needs are met. Jessa is very friendly always smiling and easy to converse with. Jessa also encourages me to go to therapy and to remember to use and practice the exercises i have learned in therapy. Jessa makes me feel at home and makes me feel ... read more

Business response:

We greatly appreciate your wonderful feedback about Jessa. We're delighted she provides excellent care and makes you feel safe. 

Wendy L.'s profile image
Wendy L. 
rating
8 months ago

My mother has been there for a year now. She's been blessed with amazing nurses! (Eva, Johnell, jessa... etc) All around great! Thank you! My mother's care means a lot to me and it gives me a peace of mind and comfort knowing she's ok. 

Business response:

Hi there, thank you so much for your positive comments about Las Colinas Post Acute! 

Lulu L.'s profile image
Lulu L. 
rating
11 months ago

My mom is here and compared to other places, this one is well-run overall. A lot of good people work here. You just have to stay on top off your loved one's care no matter where they are. 

Business response:

We're overjoyed to hear that your mom is well taken care of at Las Colinas Post Acute. Thank you immensely for sharing your experience. 

Rose R.'s profile image
Rose R. 
rating
a year ago

This is an update to my last review on Las Colinas Post Acute. I was looking for long term care for my mother and Trevor Lords, the administrator at Las Colinas, assured me that things had changed dramatically. My mother's been here now about a month and I have to say things have changed for the better. My mother gets good care and the food has improved. It is much better. The rooms and hallways are always clean and you always see housekeeping doing a very good job. Trevor Lords and the assistant administrator Adrian Racpan... read more

Business response:

Thank you for taking the time to share this update. We’re glad to hear your mother is receiving good care and that you’ve noticed improvements during her stay. We appreciate your kind words about our team and will be sure to share your feedback with them. 

Nancy S.'s profile image
Nancy S. 
rating
a year ago

The day nurses were great but it wss not good at night. The nurses station wad outside my room and they were busy having a good time sometimes it took 1 hour waiting for help. Pt guys wete so nice. Housekeeping did a grest job keeping the rooms clean. As for me I wouldn'tgo back 

Business response:

Thank you for sharing your feedback. We’re glad to hear you had positive experiences with our day staff, therapy team, and housekeeping. We also take your concerns about nighttime responsiveness seriously and appreciate you bringing them to our attention. 

Rick J.'s profile image
Rick J. 
rating
a year ago

My mother in law was sent there by the hospital for recovery after she broke her Femur after a fall, I was worried at first because we see several bad reviews about this place, but to my surprise, she was in a room shared with 2 other patients, after a week there, my MIL was quite happy and satisfied with most of the things there, staff were nice and friendly, the place is very clean, every time we went for a visit, there's always crew cleaning the floors, room was relatively clean and does not smell bad, Air conditioning of... read more

Business response:

We're utterly delighted to hear about your mother in law's positive experience at Las Colinas Post Acute. Thank you for sharing your feedback with us. 

Frequently asked questions about Las Colinas Post Acute

How is Las Colinas Post Acute rated?

Las Colinas Post Acute has a 3 star rating with 235 reviews. 

When is Las Colinas Post Acute open?

Las Colinas Post Acute is open now. It is open 24/7.