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26000 Richmond Road, Bedford, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have it in writing that they said they would insulate my pipes. Now that *** signed the contract they went back on their word. I even have text messages from the manager saying he would come do it. But now they refuse. *********. NEVER SIGN A CONTRACT WITH THIS COMPANY.
Business response:
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with ourteam to minimize issues like this in the future.If you'd like to speak to a member of our team, please give them a call at ************, or email us at************************************************************
Zero honesty Zero integrity Avoid this company as a whole at all cost. Buy anything from anywhere else. Read reviews on multiple platforms before you buy! They will all say the same.. Leaf Home Water Solutions is a predatory marketing focused company that is not concerned with what you actually need as a customer. After being lied to on every detail of sale. From free service, free water testing, what system we needed, free system move when you move, down to how much salt and electricity the system uses. So many claims and p... read more
Business response:
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with ourteam to minimize issues like this in the future.If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us atsupport@leafhomewatersolutions.com
I paid a deposit of $1900 and signed a contract. After numerous calls, a technician came out. He couldnt install the carbon filter into my existing Culligan system. I cancelled the contract. I have not received my deposit back in over one month. I have called numerous times but never received a response.
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. Ifyou'dlike to speak to a member of our team, please give them a call at888-320-5497, or email us atsupport@leafhomewatersolutions.com.
LEAF HOME WATER SOLUTIONS..is CRAP!!!.. buyers BEWARE!!.. equipment is **** from ***** with their lable on it..does NOT hold up to promises..nor their warranty promises..I ended up purchasing a whole new water treatment system from another vendor after LEAF HOME WATER SOLUTIONS installed my units only after 4 years with several service call backs and one complete replacement- which did not even hold up a year....DO NOT BUY FROM THIS COMPANY unless you want to throw your $$ away..salesmen are great and can talk you into anyth... read more
Business response:
Thank you for sharing your feedback. Your experience is an uncommon instance, andwe’lldo better in the future. Toassistyou personallyonthis matter, please call888-320-5497.
Water system worked great at first, Nothing but salt water now have have to run water for about 200 gallons to clear out salt after backflush. Just had serviced and told by serviceman that the system is working as required. After 1st nighttime flush, water was to salty to drink and had to run about 200 gallons of water thru the system before it cleared up.
Business response:
Thank you for your feedback. Werequestthat you contact us at************************************************************or************,ifyouhaven'treceivedassistanceyet. Wegreatly appreciateyour cooperation and look forward to the opportunity to resolve this matter for you.
Leaf Home Water Solutions are sitting high up right now but very soon the entire company is going to fall for what they have done to us! The technician was pushy and bullied my husband into buying their system. I wanted ******** but the technician had an emergency and Leaf showed up the same day! That was June 2025 and I'm still waiting for Leaf to fix, teach. AND replace the system for the saltless full House system with the ** as I ordered on my post. The technician told my husband that the one installed can be saltless an... read more
Business response:
Thank you for your feedback. Werequestthat you contact us at************************************************************or************,ifyouhaven'treceivedassistanceyet. Wegreatly appreciateyour cooperation and look forward to the opportunity to resolve this matter for you.
Don't go with this company. It seems like a scam. They subcontract their installations to other contractors. However, they are not going to honor all the promises the subcontractors promised. They charge $129 for annual water quality check which takes about 5 mins for them. They will void the warranty if you don't do annual maintenance. Also the water has some weird smell after the treatment, which is not drinkable. Stay away from this company!
Business response:
Thank you for your feedback. Werequestthat you contact us at************************************************************or************,ifyouhaven'treceivedassistanceyet. Wegreatly appreciateyour cooperation and look forward to the opportunity to resolve this matter for you.
My water is worse than when we started this fiasco. The company does nothing to fix the issues. Call backs never come. Beware
Business response:
Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
Terrible company! They over charge for their water filtration system and claim that their parts (4.5x20 inch sediment water filter) is proprietary and don't know the part and if you replace any parts you'll void the warranty. I will never do business with this company or it's affiliates (leaf gutter) ever again! There customer service is less than desirable and that's all I have to say about that!!!!
Business response:
Thanks for taking the time to leave a review. Your satisfaction is especially important to us. Please contact us at 888-320-5497 to share any additional details we can take into consideration.
Leaf Home Water Solutions has a 3.5 star rating with 486 reviews.
Leaf Home Water Solutions is closed now. It will open tomorrow at 8:00 a.m.