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Leaf Home Water Solutions
- Water Purification Services
- Bedford, OH
About this business
Location details
26000 Richmond Road, Bedford, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Initial install was horrible. Had to get another tech to change the piping as the original was a disaster waiting to happen. Been trying to get an owner's manual for the system as the original installers did not leave one, to no avail. Someone was supposed to come out and check the water to make sure it's working within ************************************** yet. It's been 6 or 7 months since install.
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us at support@leafhomewatersolutions.com.
I wish I can give less than 1 star. It has been a year and our water still smells like swamp water, taste awful, every bathroom sink, bathtub, toilet, and washing machine is orange. We paid more than $5K this system has not worked properly since day one. Let's start that we paid for a whole house treatment system that we did not get. Leaf Water told us that it was our "the homeowners" responsibility to know that all our pipes were not piped to the softener. They say they are not plumbers and do not check to ensure the piping... read more
Business response:
Thank you for bringing this to our attention. It looks like our support team is currently working on a resolution for you. We appreciate your continued patience and cooperation. If new details arise, please email us at **********************************
worst company to deal with highest prices and lowest quality. payed for leaf home water solutions was told by salesperson how great it was after they installed broke down 2 times first year now they want to put me on a plan ****** a year to fix their product that is plan garbage . unless you want to throw your money away stay away from leaf home garbage water solutions .
Worst company you could deal with! They sold me a 6k system which never worked! Spent a year with them coming to check the system and refusing to fix it unless I spent another 11k. My water is brown and un drinkable!
Business response:
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you'd like to speak to a member of our team, please give them a call at ************, or email us at ************************************************************
I purchased a Leaf Whole House System in June 2024, and an RO system for the refrigerator feed due to colored water in the house. The colored water continued. $5625.00. I also had the city due a test as well as a flush at the hydrant. This was done and he showed me 'clear water' sample. In March of 2025, due to salty tasting water, i was told I need a Carbon Filter. $1500. On April 23, 2025, we continued to experience colored water around the sink/Faucet areas. A technician came out, performed some water tests with samples. ... read more
Business response:
We certainly understand your frustration and would like to help. We have relayed this to our service department and someone will be reaching out in 48 hours. If you'd like to speak to a member of our team, please give them a call at ************, or email us at ************************************************************
I installed my water filter system in August 2024, since day one it has a smell on my water. They told me it will go away one I start using the water. It's been 8 months now and still has the rotten egg smell. Called them numerous times and left many massages, never got a call back. I just wasted over $5000 dollars for the system that is not working. Don't do it, it's a scam. Call your local water treatment company. They give you better service.
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us at support@leafhomewatersolutions.com.
After having a technician come to my home to repair problems with the filter system they sold me Im about ready to take it out and trash it because I know for sure that there will be more problems that I will have to pay for now because its no longer under warranty
Business response:
Thank you for sharing your feedback. Your experience is an uncommon instance, and we’ll do better in the future. To assist you personally on this matter, please call 888-320-5497.
Leaf Home Water Solutions has not responded and remedied an on-going issue with a water system installed in my home. After numerous attempts, nothing gets done. Do not use this company for any of its products..! **************** is absolutely terrible. I am basically stuck with a water osmosis system that does not work. I needed to call multiple times to get a return call. Then I had to wait for weeks to get a so-called service tech on site. This company does not support its products. They are quick to make the sale, but the... read more
Business response:
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at************************************************************ or ************ at your earliest convenience
**** came into my house and spent 50 minutes "testing" my water. He kept using scare tactics about manganese and iron in my water, and after his initial tests (and mis-tests), found nothing besides hard water, which is what I called for in the first place. He never talked about the filter or products they sell. He asked what it would take to sell me a filter (without knowing what I needed) and when I said I wanted to discuss it with my wife once I found out what I needed, he asked if I could call her right then. He then neve... read more
Business response:
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you'd like to speak to a member of our team, please give them a call at ************, or email us at ************************************************************
Frequently asked questions about Leaf Home Water Solutions
How is Leaf Home Water Solutions rated?
Leaf Home Water Solutions has a 3.5 star rating with 486 reviews.
When is Leaf Home Water Solutions open?
Leaf Home Water Solutions is closed now. It will open tomorrow at 8:00 a.m.