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Lush Landscaping
- Landscaping
- Lakeview, OH
About this business
Location details
222 Carleton Road, Lakeview, OH, 43331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After a long search, I decided to order the mattress because I trust Cosco. The driver was unprofessional, dragging the mattress on the ground. I stepped outside, and once they saw me, they left the mattress up. They took the old mattress and left very quickly, looking at each other and realizing something was going on. I asked both drivers if everything was ok; they responded that it was, and they took my mattress from the plastic bag, which was ripped at the bottom. They asked me to sign to confirm I received the mattresse... read more
Terrible experience with Costco's local delivery team in Georgia! Not only did they damage my brand-new furniture, but they also dumped the mattress on the first floor—completely blocking the entryway to our bathroom. To make matters worse, the two delivery men flat-out lied about the situation. They took a photo of the damage after they caused it, but claimed they took it before setting up the mattress to cover their tracks. We are extremely disappointed with this delivery service and expect much better from a company par... read more
Business response:
Hello- We apologize for your recent experience and would be happy to assist you in finding a resolution for this issue. Please reach out to the Tempur-Sealy Retail Operations Group directly at: https://customerservice.costco.com/app/answers/detail/a_id/9.Your continued support as a loyal Costco Member is sincerely appreciated. Again, we do apologize for the less than expected delivery experience.
Wrong mattress was delivered
Business response:
Please feel free to reach out to our team for further assistance, as we would appreciate the opportunity to rectify the situation. Our team may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for sending the review for the Sealy Posturepedic Pro Lincoln Heights 14"" Mattress. Thank you for being a valued Costco member.
We had this mattress delivered today however we left it in the plastic until now because we were working during the delivery. When we took the plastic off the bed was already dirty with stains!! Did Costco send us a used mattress?!
Business response:
We have passed your comments over to our vendor, Tempur-Sealy and hope to better serve you in the future. If you would like further assistance our team is happy to assist. https://customerservice.costco.com/app/answers/detail/a_id/9. We do apologize that the product was not as expected as we value your business and for being a Costco member.
The problem with this mattress is that after a few days, we had two dents where we sleep with a lump in the middle Extremely uncomfortable with a mountain in the middle
Business response:
We apologize for the recent inconvenience and are here to support you with the Sealy Posturepedic Pro Lincoln Heights 14"" Mattress. Our team would be happy to assist you in this matter and may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9 Your continued support as a loyal Costco Member is sincerely appreciated
This mattress did not work for me
Business response:
We appreciate your continued support as a Costco Member and hope to serve you better in the future. If our team may be of any assistance, please do not hesitate to reach out directly at: https://customerservice.costco.com/app/answers/detail/a_id/9.
I got the queen size Marty with dirty surface.
Business response:
We appreciate your recent review for the Sealy Posturepedic Pro Lincoln Heights 14" Mattress. We do apologize the product was not as expected. If you should need to speak with our team, you can reach us at: https://customerservice.costco.com/app/answers/detail/a_id/9. They would be happy to assist you. Thank you for being a valued Costco member.
Had a huge gash down the side like it was hit with a forklift. After reading several of these reviews, it appears that the bag that they ship these in is obviously not enough to contain the abuse they receive before being delivered. They should ship them in boxes or heavier duty plastic to avoid these issues.
Business response:
Hello- Thank you for sending us the review and for being a loyal Costco member. Please contact the Tempur-Sealy Retail Operations Group for further assistance with the Sealy Posturepedic Pro Lincoln Heights 14" Mattress. The team may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9.
I want my money refunded this mattress is no good it’s got dips in it and very uncomfortable
Business response:
Hello- We have passed your comments over to our vendor, Tempur-Sealy and hope to better support you in the future. We would like to apologize for your experience with the Sealy Posturepedic Pro Lincoln Heights 14"" Mattress. If you would like further assistance in this matter, please contact our support team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a valued Costco member.
Frequently asked questions about Lush Landscaping
How is Lush Landscaping rated?
Lush Landscaping has a 4.3 star rating with 2,171 reviews.
When is Lush Landscaping open?
Lush Landscaping is closed now. It will open at 8:00 a.m.