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222 Carleton Road, Lakeview, OH, 43331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had high hopes that our Sealy Posturepedic Firm would provide the support we needed, and go the distance. However, this mattress came up short. Like 4 months short. I would say during the 1st month this bed gave me the support I needed, but by month 4 I was beginning to have major low back issues. I did a deflection test and within 4 months, it had already dipped by almost 1 inch. I'm not a huge guy, at only 220lbs, so I expected better resilience from this mattress. I'm pretty much convinced that a $1200 mattress and belo... read more
Business response:
Hello, Thank you for sending the review for your new Sealy Posturepedic Pro Lincoln Heights 14" Firm Mattress. We have passed your comments over to our vendor, Tempur-Sealy and hope to better support you in the future. We also appreciate you as a loyal Costco member and do hope that the different choice of product Supreme Firm by Tempur Pedic is more of what you are needing.
This mattress has already developed a permanent sag where I sit on it, and this makes lying on it uncomfortable. I wish to return it and exchange it for a Beautyrest. (also queen size).
Business response:
Thank you for your review. If you should need our assistance, please do not hesitate to reach out to our support team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a valued Costco member and for sending the review for the Sealy Posturepedic Pro Lincoln Heights 14"" Mattress.
I purchased this mattress in October 2025. I’ve to rotate it every month and had to get a mattress topper. I’m 120 pounds it took 10 years on my old mattress to feel an indentation
Business response:
Thank you for your purchase and for being a valued Costco Member. If you would like assistance with this purchase, please contact our service team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9.Your satisfaction is our number one concern.
The mattress arrived and after set up looked a little saggy. After sleeping on it a couple nights noticed a hill going down the middle which prevented me from rolling over to the middle of the bed. Just seemed like it was used by 2 people that slept on both sides and created the hill between them. Not as plush and supportive as I expected. Edges were not reinforced and you slide off it you sit on it.
I bought this Cal-king mattress about a month ago and I had to return to Costco, because the motion transfer. Each time. my husband turned, I felt it and it woke me up. No good.!!!
Business response:
We apologize for the recent inconvenience and are here to support you with the Posturepedic Pro Lincoln Heights 14"""" Firm, Medium, or Plush Mattress by Sealy. If you would like further assistance in this matter please contact our support team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. We appreciate your continued support as a Costco Member and hope to serve you better in the future.
I thought I was buying a FIRM mattress, it definitely is not firm. I did not want to do the review until a few days of using…what a MAJOR disappointment. This bed used by one female, lives alone. It is sagging in the middle, I mean extreme sagging. I am shocked, sad, disappointed!! What is my recourse???
Business response:
We understand that the Sealy Posturepedic Pro Lincoln Heights 14" Firm, Medium, or Plush Mattress did not meet your expectations and would like to apologize for any inconvenience this may have caused. Our team is on standby to assist with any concerns you may have. Please contact them at https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for being a loyal Costco Member.
I bought this a few weeks ago, not that happy because the it is too high and it takes an effort to get onto the mattress.
Business response:
Thank you for your purchase and for being a valued Costco Member. If you would like further assistance in this matter please contact our support team directly at: https://customerservice.costco.com/app/answers/detail/a_id/9. We have passed your comments over to our vendor, Tempur-Sealy and hope to better serve you in the future.
I bought this mattress two months ago and it's already sagging. My last mattress from Costco was five years old when it started doing that. So disappointed, total waste of money.
Business response:
Thank you for sending the review for the Sealy Posturepedic Pro Lincoln Heights 14" Firm, Medium, or Plush Mattress. Our team is happy to assist and can be reached at https://customerservice.costco.com/app/answers/detail/a_id/9. Your continued support as a loyal Costco Member is sincerely appreciated
On the side where I sleep. (Victor) there is now an indentation. Maybe 2 inches deep. The indentation seems to be permanent. Should we turn the mattress around and put the indentation at the bottom? Please advise.
Business response:
We appreciate your continued Costco Membership and thank you for your recent purchase. Please feel free to reach out to our team for further assistance, as we would appreciate the opportunity to rectify the situation. Our team may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9. Thank you for sending us the review and for being a loyal Costco member.
Lush Landscaping has a 4.3 star rating with 2,171 reviews.
Lush Landscaping is closed now. It will open at 8:00 a.m.