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222 Carleton Road, Lakeview, OH, 43331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought the firm one and feels just like the blown out one i replaced.
Business response:
Hello DFinney, Thank you for providing feedback on your recent purchase at Costco. We value our loyal customers and would be happy to assist you in rectifying this situation. Please reach out to our team for further assistance. They may be reached at: (866) 660-7800. Your continued support as a loyal Costco Member is sincerely appreciated.
Delivery was on time but my mattress was in the truck on top of some old soiled mattress that they had from a previous delivery. I declined set up because of the delivery helper. It seemed that he wanted a tip for carrying it upstairs. It was like I had to say okay no thanks on the setup goodbye. I don’t appreciate my thousand dollar mattress laying on someone’s old mattress. What’s wrong with this delivery? Everything very unprofessional and disappointing in every aspect. Giving you a review based on the thousand dollar mat... read more
Business response:
Thank you for your review. We have forwarded your review to the appropriate team. They will be reaching out to you shortly to assist you further. We apologize for the delay in getting this resolved.
The mattress was just delivered. The delivery men were great. The removed the plastic. They left. I see the mattress is filthy dirty on one end. I’m so very upset!!!!
We've had this mattress for three weeks and it is like sleeping on a brick. In hindsight, I wish I would've chose the plush or medium option. For 1000 bucks I expected this mattress to be way more comfortable.
Bought the plush version, it's only been about two weeks since we got the mattress. I can honestly say I accidently ordered the firm originally which is like sleeping on a hard floor, Costco was great about the exchange for the plush version, Costco Logistics team was outstanding in setting up delivery & pick up all at the same time!! Very helpful! It's only been two weeks it does not seem that much more plush then the firm version, I am trying to give it some more time because my husband of coarse loves it. So far my hips a... read more
Delivery service was the problem. I set up delivery for 1pm and no one showed. I called to find out where my mattress was and was told they called and no one answered. I was told the messaged must have gone to spam. Check that and there it was, a message, they left because no one was home. I sat at home all day waiting. Then the person I was talking to said they even took a picture of the front door to prove they were there, OK, send me that picture, Sorry but we can not do that. All in all nothing but excuses, I see from ot... read more
Very disappointed this is my first major purchase from Costco. This mattress is advertised as 14" Firm. What I received is a 12" mattress that is not well constructed. The mattress I received appears to be one available in my Costco warehouse for over $150 less.
Business response:
Hello, We appreciate your continued Costco Membership and thank you for your recent purchase of the Sealy Posturepedic Pro Lincoln Heights Mattress. We apologize for the negative experience that you have had with this product and would love the opportunity to assist further. Our team may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9.
Had the mattress for two weeks, both sides have developed hammocks. I will return it!
Business response:
Thank you for sending the review for your new Sealy Posturepedic Pro Lincoln Heights 14"" Mattress. We do apologize that the mattress did not meet your expectations. If you would like further assistance, our team will be happy to assist. They may be reached at: https://customerservice.costco.com/app/answers/detail/a_id/9.
It did not improve my weakening back pain
Business response:
Hello KjB1, Thank you for sending us the review for the Sealy Posturepedic Pro Lincoln Heights 14" Mattress. We do appreciate you as a valued Costco member. Please contact the Tempur-Sealy Retail Operations Group for further assistance at: (866) 660-7800. They would be happy to assist you.
Lush Landscaping has a 4.3 star rating with 2,171 reviews.
Lush Landscaping is closed now. It will open at 8:00 a.m.