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Maggie McFly's | Southbury
- Restaurants
- Southbury, CT
About this business
Location details
971 Main Street South, Southbury, CT, 06488, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 11:00 p.m. | |
| Tue | 11:30 a.m. to 11:00 p.m. | |
| Wed | 11:30 a.m. to 11:00 p.m. | |
| Thu | 11:30 a.m. to 11:00 p.m. | |
| Fri | 11:30 a.m. to Midnight | |
| Sat | 11:30 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
This is an update to a response received from the manager of Maggies. Soon after I left my review/disappointment in Maggies I heard from the Manager, Ray. He apologized for the bad dining experience and stated a Gift Card would be issued. My Mother lives in Southbury and she was one of the lunch guests that day and as I was not going to go out of my way to revisit - I suggested he send the g/c to her IN Southbury. Well, of course nothing materialized. I provided her name and address and followed up a few times...a month l... read more
Business response:
Hi, Vin T. Unfortunately, we're not sure what you're referring to. Yes, we offered a Gift Card and would have been happy to send it but never received a mailing address from you in order to send it. We've gone through all of our inbox messages on Yelp and there is nothing missed. If you can let us know how you sent over this information we would greatly appreciate it as we have no record of that ever happening.
I agree is a hit or miss place,went today for lunch . Ordered one of the few things I have had good luck with in the past few visits. I didn't read what was in it since I had it before. They have changed what was in it and it wasn't a good change. Instead of black beans it has chick peas that were hard and it was supposed To have candied pecans. if they were in it they were so small chopped, I couldn't find them. when I mentioned the change and not liking it, 2 bites into it, that was the end of service for us. He wouldn't... read more
Business response:
Thank you for the review, Pamela. We're sorry to hear it was such a disappointing visit. We're always eager to get feedback. good and bad, as it gives us the opportunity to change or adjust areas our guests feel are lacking. It's disappointing to hear you were not made to feel that way. As an apology and an invitation to try us again, we'd be happy to send you a Gift Card. Please private message us your mailing address and we'll get that out to immediately.
Great place if you want to dine with flies all over you. They must be against animal cruelty. Maybe I'm over thinking this. Maggie McDineWithFly's. Booyah. It was a Wednesday around noon. We asked to be seated in a booth in the bar area. The place was virtually empty other than the couple that entered around the same time as us. They also requested a booth by the bar. The flies were noticeable from the start, congregating on the windows above our tables. We made a point to swat at them openly, and the servers were definit... read more
Honestly, I didn't expect much from Maggie's. It's another chain that started off strong when it first opened, and over the years, has pretty much become another chain with mediocre food. My visit here the other day was much worse than I had anticipated. Writer Friend and I decided to meet up for lunch. We had planned on someplace else, but when we got there, we found a massive event taking place. Since that would have been our first experience there, we thought that it wouldn't be fair to that establishment to base an opi... read more
Everything about out meal was mediocre. The wifi didn't work and we couldn't get anyone to care about it. The waitress brought out stale, cold breadsticks, and could not be bothered to remember anything we asked for. The meals were all less than average, expect for my wife's squash soup which she enjoyed. I will try not to be back.
Have a mild dairy alergy. Ordered burger no cheese. Came with cheese. Nobody checked on us till we were done eating. When I said there was cheese on burger their response was "it shouldn't have" yeah no shit.
Maggie Mcfly is ok, some of the food is amazing and some is not. We live close by so why not give a try? The food we ordered took forever just for 2 people. we wasted 5 minutes waiting for our drinks and 18 minutes for our food. Our waitress was ok at first but took socializing with other employees to another level. we tried flagging him over while He was talking still ... He simply brushed it off ( he did look at us) and continued what he was doing. Not amazed.
Just left this place without even eating . Was sitting down for over 10 minutes without being greeted by a server...
If I could give zero stars or negative stars I would. Tried one more time this week for lunch right after noon. No one to greet us party of two. Was seated at a table that had not been cleaned water was left standing on table and on seats. When asked to clean we waited and host ragged off table. While waiting for service, noticed water rings sticky all around, table was not clean. Curious as to cleanliness started looking around, silverware had food particles stuck to it. Silverware was wrapped in a napkin sitting on a sauce... read more
Business response:
Hello, J. We're sorry to hear you were so disappointed in your visit to Maggie's. Our guest satisfaction is our #1 priority so it's disappointing to hear how unhappy you were. Were you able to speak to a manager about your experience? They would have been happy to get you something else or modify your dish to your liking. I understand this was not your first time to Maggie's but I do hope you'll be willing to try us again. We'd be happy to send you a Gift Card to do so and have the managers make sure your visit is perfect.... read more
Frequently asked questions about Maggie McFly's | Southbury
How is Maggie McFly's | Southbury rated?
Maggie McFly's | Southbury has a 3.9 star rating with 1,679 reviews.
When is Maggie McFly's | Southbury open?
Maggie McFly's | Southbury is closed now. It will open at 11:30 a.m.