Maggie McFly's | Southbury

Margaret K. 

on Yelp

5 years ago

Usually enjoy a quick midday luncheon at Maggie's. Found today's service to be well below par. Requested onespecific sandwich. Waited forever (thirty minutes) only to receive the wrong sandwich. Then waited another twenty to get my original request. The manager came out to apologize and took ten percent or $4.50 off of tab to compensate! Will not be going back there too soon!!! 

Amanda C. 

on Yelp

5 years ago

Been there a few times with my family, they used to be much better. Ordered takeout/delivery twice. Both times were orders of over $100z first time, they sent a cold beef with NO side, literally just the beef. Second time, we ordered 2 hamburguers they only sent 1, food was extremely cold and fries mushy. I called them for a refund and they told me I have to call the third party delivery service to get a refund for the order. Called them, told them and they said they had to go through Maggie Mcflys first and then would get... read more

Anonymous C. 

on Yelp

5 years ago

Unsatisfactory, poor customer service. I will never support any Maggie McFly's. Pretty bad timing to practice poor customer service, many restaurants are impacted greatly due to the pandemic. Revenue will be decreased drastically this year! 

Jennifer C. 

on Yelp

5 years ago

We have always enjoyed Maggie McFlys, but this location did not compare to others we have been to before. Seated right away and order taken quickly. Service was good. The food however was not. I got a French dip with truffle fries. The au jus that came with it tasted bad. The fries had too much Parmesan cheese. My son ordered the steak medillions from the kids menu and asked for medium rare. It was very well done. We sent it back and it came back medium rare, but burnt on the outside. Others in our party had burgers and ... read more

Martha G. 

on Yelp

5 years ago

Huge menu, nice staff but nothing exciting about the food at all. Haven't eaten there many times & always disappointed. 

Kristina G. 

on Yelp

5 years ago

Such slow takeout service on a Weds night! Still waiting and it's been over one hour. I hope they get the order right after all this. UPDATE - they did give me a $15 gift card and apologized. 

Truxtun G. 

on Yelp

6 years ago

This is, without a doubt, the worse service we have had at a restaurant in the last 25 years. And 25 years is SAYING something. 45 minutes to the first appetizer. 55 minutes to the main courses. Except.....they brought my son's burger 20 minutes before the appetizers. Then our main courses 30 minutes later. Except they forgot mine until I asked fir it. The manager was very nice and tried to help. But the server rarely stopped by. The Middlebury one is great. This was horrendous! 

Connor M. 

on Yelp

6 years ago

The food was great and the service spectacular but what ruined was the constant sighting and encounters with insects. 

Kevin M. 

on Yelp

6 years ago

Tried to stop for lunch today. Was supposed to be open 11:30, we arrived about 11:40 and door was locked. We were about to get back in car but they opened so we decided to give it a try. Asked for seating preference and requested booth. Sat way in back of restaurant. Menu looked good. After 15 min of sitting in the back of the empty restaurant with not even a greeting of a server we decided to give up and leave. There wasn't even anyone at the host station to tell we were leaving. We did pass a table seated closer to... read more