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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Hannah Stevenson did exactly what I asked her to do, Great Service Advisor.
Not bad not awesome .. not bad .. no loaner vehicles really which is a bit disappointing.. also when the gave me an Uber it wasn't that great. Maybe im just spoiled... or maybe I just thought Gmc Buick were luxury brands. Perhaps I was mistaken... Perhaps.
As always a great experience! Amanda my service advisor did an awesome job getting me taken care of. I always say the best place for service is at the dealership. GM trained technicians that know what they are doing. They had a short video that let you see the techs working on your vehicle. Would highly recommend McKinney Buick GMC for all of your service needs. You will not regret your decision to use this dealership for not only a vehicle purchase or service after the sale.
Customer service was good but it would be great if there is less waiting for oil change. Specially 7 am appointment in the morning should not take long.
Customer experience and customer service. The visit was great and on time.
Business response:
Thank you for your review! It is great to hear that your visit went smoothly and that our team was able to take care of you on time. We take pride in making sure every customer feels valued from start to finish, and feedback like yours means a lot to us. We look forward to seeing you again!
A+++++++ the salesman was great but the finance guy was too abrasive when we told him up front we didn't want the additional warranty.
Business response:
We are overjoyed to hear that your overall experience has earned such a high rating! It means a lot to know your salesman made such a strong impression. We do take all feedback seriously, and we understand it can be frustrating when a conversation does not feel as comfortable as it should. We appreciate you sharing that with us so we can continue to grow as a team.
We were Greeted quickly and had a great experience. Car buying, test driving, financial aspect is a lengthy experience and our salesman made it fun.
Business response:
Thank you for your review! It is great to hear that you were greeted promptly and that the entire process, from test driving to financing, was a positive one. We know that buying a car takes time, and we are glad our team was able to make the experience enjoyable for you. We hope you are loving your new ride, and we look forward to seeing you again!
All good with service and the cost
Business response:
We are thrilled to hear that your service experience went smoothly and that the cost met your expectations. It means a lot to know that things came together the way they should. We look forward to serving you again whenever you need us.
The service manager was excellent, and the work was completed in a timely manner.
Business response:
Thank you immensely for taking the time to share your experience with us. It is great to hear that our service manager took good care of you and that everything was completed in a timely manner. We look forward to being here for you whenever you need us!
McKinney Buick GMC has a 4.3 star rating with 10,008 reviews.
McKinney Buick GMC is open now. It will close at 9:00 p.m.