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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
customer service and communication was outstanding. service was done in a timely manner! will use them again
Business response:
We greatly appreciate your kind words about our team's communication and turnaround time. It means a lot to know that your experience stood out, and we are glad the service was completed in a way that worked well for you. We look forward to seeing you again next time your vehicle needs attention!
Nycole was superb in all communication and everything was excellent
Business response:
We are delighted to hear that your experience with us was excellent from start to finish. Nycole clearly made a great impression, and it is wonderful to know that her communication stood out throughout the process. We will be sure to pass along your kind words to her. Thank you for taking the time to share your feedback, and we look forward to working with you again.
Morning Oil Change Service was very pleasant. Service was done in a timely manner while having hot coffee and popcorn ready. Very friendly staff that kept you inform of the status of your service.
Business response:
We are happy to hear that your morning oil change visit went so smoothly! It sounds like the team took good care of you from start to finish, and it is great to know the hot coffee and popcorn made the wait a little more enjoyable. We will be sure to pass along your kind words to the staff. We look forward to seeing you again next time!
This dealership, in my opinion, has made remarkable improvements since I bought my 20201 GMC. I wanted a 2026 but was hesitant to go back since my service experience with my 21 led me to find another garage. I decided to give them a try and was pleasantly surprised. Knowledgeable sales reps, Service reps that care about you and your vehicle.
Business response:
Thank you for giving us another chance and for sharing your experience. We understand that a previous service visit gave you reason to look elsewhere, so it means a lot to hear that this visit had a different outcome. It's great to know that our sales and service teams made a positive impression and that you felt well taken care of throughout the process. We hope you enjoy every mile in your new Sierra, and we look forward to being your dealership of choice going forward.
Basic oil change & inspection. Pricey but completed as expected, thanks!
Business response:
Thank you immensely for taking the time to share your feedback! We understand that pricing is always a consideration, and we appreciate you recognizing that the service was completed just as expected. It means a lot to know you left satisfied, and we hope to see you again for your next service visit.
Great experience. They did a great as promised.
Business response:
We sincerely value your kind words and are glad to hear that everything went smoothly. Delivering on our promises is something we take seriously, and it means a lot to know that came through in your experience. We look forward to seeing you again!
The overall service was outstanding, especially the service advisor.
Business response:
We are happy to hear that your service experience was outstanding! It is great to know that your service advisor made such a positive impression. We will be sure to pass along your kind words to the team. Thank you for taking the time to share your feedback, and we look forward to seeing you at your next visit.
Amanda was excellent. I have a new enclave and had questions about the infotainment. We worked through a couple of them together.
Business response:
Thank you for taking the time to share your experience with us! It's great to hear that Amanda was able to help you get comfortable with the infotainment system on your new Enclave. Getting familiar with all the features in a new vehicle can take a little time, and we're glad she could work through your questions with you. Enjoy the ride!
The service manager is great. Rob personally followed up to make sure my service was satisfactory.
Business response:
We are excited to hear about your experience with Rob and our service team. It means a lot when our team members take the time to personally follow up and make sure everything went well. Thank you for sharing this and for trusting us with your service.
McKinney Buick GMC has a 4.3 star rating with 10,182 reviews.
McKinney Buick GMC is closed now. It will open at 8:30 a.m.