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Mervis Diamond Importers
- Jewelry
- Tysons, VA
About this business
Location details
1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
First off, I'm not a fan of Mervis's cheesy radio ads, and I wasn't looking forward to visiting when we showed up, it was just another box to check as my friends and I visited every jewelry store in Tysons. Wow did the staff impress me though when we arrived. I can say Mervis was an excellent experience. My sales rep I worked with was Monica, and she was all I could ask for. I wanted to see some special rings they didn't have in stock, she was able to get it in in a couple of days. She was concise without being terse and si... read more
My bf and I came here on a whim one night on the quest for THE ring. I am so glad we went because we had an amazing experience. It certainly didn't take me long to fall in love with Verragio. The Verragio sales rep was awesome. Our Mervis sales rep Tina was phenomenal, her no bs, no pressure attitude was much appreciated. She was patient with us and very understanding of our price range. She was extremely knowledgeable and I didn't feel like she was selling us a pitch in order to get us to buy from her. Our overall experienc... read more
So this is hopefully the only time I am going to be purchasing an engagement ring, and I have to say the experience I had at Mervis in Tysons was above and beyond. That location was recommended by a close friend, however the person he had dealt with was no longer working there. I made an appointment and soon met my salesman, Fazken Krikorian. Fazken has truly made this experience something to remember. He was incredibly knowledgeable, professional at every turn, and above all actually cared about my story and my experience. ... read more
Business response:
Corey - We are foremost very happy that you've found your dream ring with us and we're sure your fiancee will love it for many, many years to come! We really appreciate you taking the time to write this thorough review of your experience. Thank you so much. You're absolutely right that Fazken is a true professional and jewelry expert. He has over 25 years of experience designing jewelry, working on the bench, and even running a shop of his own! We're proud to have a Graduate Gemologist like him on our team. Please let y... read more
Great friendly staff. I bought an engagement ring with Mervis 26 years ago and I have never regretted it. Fazken at the Tysons Store was most helpful with an appraisal that I needed on a ring that was bought elsewhere. The Tysons Corner Store is very nice and that staff is most professional.
Mervis was the only place we needed to look for our diamond. Upon our first visit we were made comfortable and confident that they would provide the best diamonds. The head gemologist Fazkin was incredibly knowledgeable, patient, professional and not at all aggressive with trying to sell us a diamond. We fell in love with a diamond, slept on it for a while, compared the price to diamonds sold online and there was not much difference, but buying at Mervis we got to see the actual diamond we were purchasing. I was recommended ... read more
Business response:
Thank you so much for your kind words, Alexa! We're thrilled you found a diamond you love and invite you back as often as you'd like for a free cleaning. If there's anything I can ever help with, please let me know. -Jonathan Mervis 703-448-9000
We shopped here recently, and we knew what we wanted after some online research with other retailers (which I think helped the process for us). We had Elizabeth Appleman helping us, and she really was lovely. We were shown into a small room (typical of jewelry stores) and were brought rings to try on. Elizabeth ran back and forth dozens of times (in heels!) with options, brought us coffee and water, and offered helpful opinions without being too pushy, and we stayed within our budget. We spent nearly three hours at the store... read more
My (now) fiancé and I came here to poke around and look at rings one weekend and Deva happened to help us. Not only was she knowledgeable about their selection, but she made us both feel comfortable and so welcome. I wanted a somewhat unique shape plus setting so they didn't have an exact sample, but gave us a great idea of what it could look like. Later, I come to find out that the weeks following our first visit, Deva, Becky, and the Mervis team were in constant communication with my fiancé and actually shipped multiple di... read more
Monica at the Rockville location is great to work with. She is very professional, bubbly and has a great passion for her job. As soon as I walked in, I was welcomed with both arms and she walked me thru all of the designs, gave recommendations, sat me and my mom down, offered us coffee and also took my ring size. Basically, she prepped herself before my bf gets there so, it will be a quick shop. I strongly recommend this location and Monica.
Not great. Wanted a specific item and felt condescended to. The salesperson literally laughed.
Frequently asked questions about Mervis Diamond Importers
How is Mervis Diamond Importers rated?
Mervis Diamond Importers has a 4.8 star rating with 891 reviews.
When is Mervis Diamond Importers open?
Mervis Diamond Importers is closed now. It will open at 10:00 a.m.