Mervis Diamond Importers

Drew A. 

on Yelp

10 years ago

It was an abosolute pleasure shopping for an engagement ring at Mervis. As an NPR junkie having grown up in the DC metro area, when I started shopping for an engagement ring, the first place on my list was Mervis simply becuse of familiarity with the brand and their reputation. I walked in without an appointment with the intention of looking around (as a 20-something, I was worried I wouldn't be taken as a serious customer...but I couldn't have been more mistaken), but when I arrived the receptionist set me up with a special... read more

Michael O. 

on Yelp

10 years ago

My fiancé and I worked with Sara Tosyali and could not have been more happy. Low pressure and knowledgeable and patient. We had gone for a sizing of my fiancé's engagement ring and wanted to also look for a wedding band and upgraded diamond. We left with everything taken care of and all at reasonable prices. No games or gimmicks, just quality merchandise and great service. 

Lisa U. 

on Yelp

10 years ago

Very disappointing. My husband bought my engagement and wedding rings at the Tysons location back in 1993. At the time the sales lady told us they would resize our rings for free at any time in the future. We made an appointment and were told today that not only will they not resize if for free, they want to charge $100 per ring. This is for simple small 14k gold bands and only increasing 1/2 a size. The sales person was very snooty and rude. I called around Richmond and local jewelers here charge about $66 per ring. ... read more

Moe M. 

on Yelp

10 years ago

If you go to Mervis which you must do see Fazken Krikorian. He is a professional and knowledgeable jeweler and I know that it was there strong knowledge and amazing customer service which resulted in me purchasing from them. After a thorough discussion about what I was seeking and my budget, Fazken took the time to provide me with copious advice on the 4 C's, Cut, Color, Clarity and Caret. Fazken provided me with numerous choices and he was very patient when showing me the different styles and choices. Fazken was also very d... read more

Jerome M. 

on Yelp

10 years ago

Dion was my sales rep. He listened to my recommendations and thankfully due to his expertise, I purchased the best ring for my fiance. They do not try to go for a hard close. This was an easy and prompt experience for me. I recommend Mervous to anyone. 

Jade M. 

on Yelp

10 years ago

Thank you Mervis for my lovely ring and exceptional service by Tina! We absolutely enjoyed shopping at the Tacori trunk show. I couldn't be happier. 

Nasim N. 

on Yelp

10 years ago

Hands down the best diamond and jewelry store I've ever been to! Professional and clean with a gorgeous selection and very helpful and friendly staff. Sara went far and beyond to help me find the perfect necklace for my mother. Highly recommended!!! Best place to go for all your diamond needs. A+ all the way! 

David W. 

on Yelp

10 years ago

I have been a customer of Mervis for a few years now and have had nothing but exceptional service. Even though I have never bought anything large here (just a small pair of earrings), I always felt taken care of by their staff. I made an appointment and when I arrived I was led into a private room and treated very and never felt any pressure from the sales staff. My girlfriend loves her earrings and I intend to go back to Mervis for any future purchases. She stops by the store every few months to get her earrings polished fo... read more

Gretchen A. 

on Yelp

10 years ago

The staff is incredibly rude and unhelpful. We did not have an appointment so totally understood if we had to come back but the attitude and condescension so bad I will never return. There were ten sales associates just standing around but no one could help us. There are plenty of jewelry stores where I can take my business and this one sure won't be one of them.