Mervis Diamond Importers

Jessica L. 

on Yelp

13 years ago

Admittedly, I am a picky person and had an idea in mind of what I wanted in an engagement ring. My boyfriend and I went to Mervis because I did my homework and saw several rings on their website that met my criteria. We were excited and hoped that Mervis would provide one-stop shopping for us. Were we ever wrong. It went downhill when we walked in without an appointment (I wish I had read the Yelp reviews first). As all customers, we were put in our own interrogation room and left to wait for an inordinate period of time. Wh... read more

Tom M. 

on Yelp

13 years ago

We recently purchased a Tacori engagement ring from Mervis. After shopping for the better part of two years, my (now) fiancee and I had a very good sense of what we wanted. The other jewelers we had worked with at other stores (from NY to DC) had a frustrating way of dancing around a lot of our direct questions (GIA vs. EGL, pricing structures, marketing strategies, etc). Jordan at Mervis was very blunt, very knowledgeable, and ultimately, his honest non-"salesy" approach to working with us is what won our business. Their pr... read more

Scott N. 

on Yelp

13 years ago

I was very happy with my purchase. I came with my then girlfriend but beforehand, had called the sales rep over the phone, asking to make up a story that it would be a long lead time before they could actually get the ring in. I just wanted to bring her to look at it and to see if she would like it. Of course she loved the Verragio (which Mervis is one of the only reps of around this area) but the long lead time I told her concerned me. Everything went as planned and she forgot about the Verragio, until the day I proposed. M... read more

Dave P. 

on Yelp

13 years ago

Mervis Diamond Importers offer a great experience for buying a wedding ring. My wife and I met with one Mervis consultant, Jordan Stein. Jordan helped us find the perfect wedding rings. The rings came in right on time and we had no issues with the delivery or pickup. Jordan and Mervis Diamonds offered personal attention that we did not find at any other jeweler in the area. Mervis Diamonds has definitely become my jeweler for the Washington DC metro area. I highly recommend Mervis Diamonds and Jordan Stein. 

Hannah H. 

on Yelp

13 years ago

My husband and I met with Lisa, and she was unbelievably awesome! She gave us all the information, based on our likes and how we wanted to customize our bands. You walk in through a secured double door, and they lead you into a room. Not a typical jewelry store where you browse around their selection, but they first sit you down, offer to polish your ring(s) for free, and then bring a selection that seems to fit your style as well as fits your engagement ring. We found a perfect one that complimented it very well! And, the ... read more

Tabetha S. 

on Yelp

13 years ago

My husband and I had the best experience with Mervis Diamonds. We looked around at other jewelers but felt like we got so so service. When we went to Mervis, we knew we had found what we were looking for. The lady who helped us with my engagement ring was so knowledgeable about diamonds and answered all of our questions. Since this was such a large purchase we wanted to know we were buying the best and we felt that way when we left Mervis. When my husband and I went back to Mervis to purchase my wedding band we had great exp... read more

Andrew C. 

on Yelp

13 years ago

My consultant Jordan was great. We came on a Sunday with about 30 mins prior to closing and he treated us with the utmost respect. He did not try and push us out of the store and we stayed about 35 mins past closing. My GF and I made an appt to see him that following Saturday and again he was very respectful and answered all of my GF questions. VERY friendly and again did not push me to buy anything. He showed my GF all the options and diamonds she wanted. Even laughed at my comment that they needed to provide a nice hard be... read more

Andy N. 

on Yelp

13 years ago

Mervis Diamond Importers definitely lives up to their reputation. I recently got engaged and my diamond specialist, Sara Tosyali, was very helpful. From the minute I walked through the door to when I finally purchased the ring, there wasn't a single moment when she was not available to answer my questions. Every member of the staff was friendly and polite as well. When I couldn't get ahold of Sara, I was able to get assistance from the rest of the team. Certain elements about the whole experience seem to scare off other peop... read more

Peter M. 

on Yelp

13 years ago

I had a great experience working with Mervis. I first visited their Friendship Heights location without an appointment and was amazed that they actually called a representative (Sara Tosyali) to travel from the Vienna, VA location, since they weren't otherwise able to personally assist me. After having visited several jewelry stores in the DC/MD area, and then speaking with Sara at Mervis for the day I felt very comfortable with their way of doing business and traveled to the Vienna location several times. Sara was excellent... read more