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Mervis Diamond Importers
- Jewelry
- Tysons, VA
About this business
Location details
1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My fiance and I had the most amazing experience working with Deva at Mervis! We first entered Mervis back on June 23. Immediately upon entering, we were greeted politely and professionally, and were given the opportunity to browse through the ring selection on display. After we got an idea of what we were looking for, we were met by Deva and taken into a private room, where we got a closer look at the settings and diamonds we were interested in. We really appreciated having a private room to speak openly and honestly, and i... read more
My sales representative, Deva, was great at providing suggestions for designs my girlfriend would like, while still fitting within my budget. She was also sensitive to the fact that I wanted to keep the whole thing a surprise. After looking at a few places in the area, I decided to go back to Mervis strictly because of their service. The no-pressure, transparent, and informative environment made the experience much easier than I initially expected. If you are a new and inexperienced customer (as I was), Mervis is a great pla... read more
My Mervis experience was truly exceptional. From the moment I walked in the door, I was greeted and given a full diamond buying explanation. Jordan, the Mervis associate with guided me through the buying process, was fantastic. He took the time to explain the complexities of what to look or when purchasing a diamond. Further, he helped me design a custom engagement ring that my Fiancee loves! The entire process was superb. If you are looking to design a custom engagement ring, looking for a diamond, or just want a premium b... read more
Mervis is the cream of the crop. I had great experience here, everything was timely and the staff is eager to help you through the process, even for a first timer. Their stuff is gorgeous too. Would highly recommend!
When it comes to professionalism, Mervis Diamond is at the top of the class. Their Tysons Corner location is elegant and inspiring. Buying an engagement ring for my fiance was such an enjoyable and special occasion for me, due to the helpful and knowledgeable staff at Mervis. I had no need to go to another diamond store. I just felt comfortable with my purchase and knew what I was buying would make a statement. This is the place you go to, if you want quality and a unique diamond buying experience. Do not be fooled by ... read more
A large, well-laid out and beautiful store with a gorgeous selection and dedicated, helpful staff. I haven't been lucky enough to purchase anything here yet, but I have had a truly wonderful browsing experience during one of their trunk shows (champagne, chocolate, and diamonds - what more could a girl want?) and I would have no hesitation about going back to buy. Thanks for a fabulous day, Mervis!
I bought a diamond ring 15 years ago from them. I now live in another state. a prong broke off. I called and spoke to Jordan S. He asked me to send a photo in. Minutes later he called me with a repair estimate. The repair was less than 500 dollars, and I was treated like I was buying a 20K diamond ring and not just a minor repair. Every phone call I made he followed with an answer. Every email I sent he answered. The business has great PR, but more importantly in this day and age where all you have are answering machines an... read more
Business response:
Thanks Dan for your gracious review! We appreciate you as a loyal client, now, 15 years ago, and 15 years from now. Jordan is one of our best and I'll be sure to pass your review on to him. All the best! -Jonathan Mervis jmervis@mervisdiamond.com
I came into this Mervis location in Tysons Corner with questions and anxiety. I was astonished at how beautiful the location was and how helpful everyone seemed. I am writing this review today to recommend Becky Hubbard, General Sales Manager at the Tysons Corner location. I've never written a review on yelp prior to this, but was pleased so much that I had to do so. Becky's easy going style and feedback was essential in getting me through this process. I was guided by Becky for 4 months and her patience was key for me. ... read more
After looking online, and at all the Jewelry stores around, I was not finding what I wanted in an engagement ring. I did not want the cookie cutter ring. A family member recommended I call on Mervis because of the great experience and on going service they provide, so I did. I logged on the Mervis site, booked an appointment via their online tool, and in less than 30 min Nancy Choi called me to confirm the appointment and asked me questions about what I was looking for so that she would be prepared. Now while Mervis is not y... read more
Frequently asked questions about Mervis Diamond Importers
How is Mervis Diamond Importers rated?
Mervis Diamond Importers has a 4.8 star rating with 844 reviews.
When is Mervis Diamond Importers open?
Mervis Diamond Importers is open now. It will close at 6:00 p.m.