Mervis Diamond Importers

Dan W. 

on Yelp

12 years ago

I bought a diamond ring 15 years ago from them. I now live in another state. a prong broke off. I called and spoke to Jordan S. He asked me to send a photo in. Minutes later he called me with a repair estimate. The repair was less than 500 dollars, and I was treated like I was buying a 20K diamond ring and not just a minor repair. Every phone call I made he followed with an answer. Every email I sent he answered. The business has great PR, but more importantly in this day and age where all you have are answering machines an... read more

Frank J. 

on Yelp

12 years ago

I came into this Mervis location in Tysons Corner with questions and anxiety. I was astonished at how beautiful the location was and how helpful everyone seemed. I am writing this review today to recommend Becky Hubbard, General Sales Manager at the Tysons Corner location. I've never written a review on yelp prior to this, but was pleased so much that I had to do so. Becky's easy going style and feedback was essential in getting me through this process. I was guided by Becky for 4 months and her patience was key for me. ... read more

Ken K. 

on Yelp

12 years ago

After looking online, and at all the Jewelry stores around, I was not finding what I wanted in an engagement ring. I did not want the cookie cutter ring. A family member recommended I call on Mervis because of the great experience and on going service they provide, so I did. I logged on the Mervis site, booked an appointment via their online tool, and in less than 30 min Nancy Choi called me to confirm the appointment and asked me questions about what I was looking for so that she would be prepared. Now while Mervis is not y... read more

Eugene H. 

on Yelp

12 years ago

Went to Tyson's Corner Mervis to get a diamond for my lovely fiancé. Rahul did a great job picking out some diamonds, and Zed Mervis sent over the perfect diamond for the ring. Definitely will be back for all diamonds needs! A+ 

Steven O. 

on Yelp

12 years ago

I frequently know what I want and so I walked into Mervis knowing I was looking for a beautiful Verragio engagement ring. I first took my lady with me to get properly sized and to "browse" around. Now, this is more of an upscale jewelry store in my opinion and I knew what to expect. Surely I was prepared for at least some sort of judging as with most jewelry stores. Especially after I visited the store in my duty uniform (County Fire Fighter) at a later followup. Not here folks. I was received a warm welcome every time I vis... read more

Rob H. 

on Yelp

12 years ago

I bought my fiance her engagement ring at Mervis about 2 months ago. She loved the ring which is important to her and me both, but what was the most important thing to me was the way in which I was handled by the sales staff. Nancy Choi was the salesperson who helped me through my purchase. I contacted her in early April and asked for suggestions on styles, prices, looks etc. She took the time to make the rings up and take pictures to send to me so that I had a good idea of what I was looking at. Fiinally, after months ... read more

Jeanne A. 

on Yelp

12 years ago

Thank you for making this a wonderful experience. I love my engagement ring, wedding band and my fiance's wedding band. You educated us and stayed within the dollar amount we wanted to stay in. Your customer service is outstanding and cannot be topped. You have gone above and beyond for us. You have our business for life! 

Nina C. 

on Yelp

12 years ago

Mervis has excellent customer service and they're very good at working with your needs and what you're looking for. They have specialized consultants that are very professional. We found an amazing diamond from them at an incredible price. I highly suggest them! 

Stefano Z. 

on Yelp

12 years ago

Great customer service. I am very happy with my purchase and the consultant who took care of was very nice and helpful.