Mervis Diamond Importers

Name: Mervis Diamond Importers
Address: 1775 Rockville Pike, Rockville, MD, 20852, US
Telephone: (301) 231-0030
Price range: $$
Rating: 5

5.0

★★

243 reviews

|Jewelry|Rockville, MD 20852 United States

1775 Rockville Pike, Rockville, MD 20852 United States

(301) 231-0030

https://www.mervisdiamond.com/

Closed now

About

Mervis Diamond Importers is a family business run on old fashioned family values. Brothers Zed and Ronnie Mervis were trained in diamonds by their father Morris Mervis and they continue their legacy in the traditional way -- with honesty and integrity. Raised in the diamond center of the world in South Africa, they learned about diamonds at an early age. The brothers have always focused on quality diamonds and great value.

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5.0

★★

243 reviews

5★233

4★10

3★0

2★0

1★0

Reviews(3)

Google Reviews(240)

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Recommended

Taylor L on BBB

★★

2 years ago

Unfortunately, the BBB is not the easiest to get in touch with for something as simple as retracting a previous review on a company. Here is why I'd like to remove the above review: Initially, I had a bad experience with one of the sales representatives that left me pretty unhappy. However, after Ronnie M*****, CEO of Mervis Diamond Importers, heard what had happened he personally called me to apologize. Not only that, he personally assisted me with my ring purchasing process. I cannot begin to describe how amazing his and the saleswoman Lauren's service was. It absolutely night and day and I found the PERFECT ring, thanks to Ronnie M*****. I have never had any owner of a business reach out to me due to poor customer service. Normally, everyone just goes on with their lives. Not Mr. M***** though. He took it personally and went out of his way to reach out to me and make things right. I am extremely grateful that I was able to come across Mervis Diamond Importers and have received such thoughtful service from Mr. M***** himself. I highly recommend this place to anyone.

L S. review for Mervis Diamond Importers

L S. on Insider Pages

★★

13 years ago

Repairs - great job They put a platinum head on my diamond because I worried that the prongs might eventually break. They said the repair didn't need to be done right now (honest) but I did it anyway because the price was very low for the repair.

Bonnie C. on Insider Pages

★★

13 years ago

Mervis Diamond Importers I just had two business transactions with this store. The replaced the head on my engagement ring, and it turned out beautifully, and LESS than their reasonable estimate. They also provided an up to date estimate for my diamond. My husband also bought his first diamonds for me here...and they really educated him. The prices were quite good, and the diamonds were gorgeous, although small. He told me that Mervis offered a plan, where you could bring them back and upgrade them at any time. So I saved a few bucks, and did just that. I got great help from them. I can't wait to go back.