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Mervis Diamond Importers
- Jewelry
- Rockville, MD
About this business
Mervis Diamond Importers is a family business run on old fashioned family values. Brothers Zed and Ronnie Mervis were trained in diamonds by their father Morris Mervis and they continue their legacy in the traditional way -- with honesty and integrity. Raised in the diamond center of the world in South Africa, they learned about diamonds at an early age. The brothers have always focused on quality diamonds and great value.
Location details
1775 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I had an issue with the customer service, but then Jonathan contacted me through yelp and was very sincere and helpful.
My fiance and I just bought our wedding bands at Mervis. Kristopher Greenwell took care of us. He worked within our budget and helped us pick out our wedding bands. The staff at Mervis was knowledgeable and courteous. We plan on doing business with Kris and Mervis Diamond Importers again.
I did some shopping around various jewelers and I ultimately decided on Mervis because of the friendly service and great value. Jeff was very accommodating and did his best to service me and always kept my preferences and budget in mind with all of his suggestions. I never felt pressed to make any decision I wasn't completely comfortable with. I eventually found the perfect ring and ideal diamond with his help and my fiancee loved it. Thanks!
My husband and i had such a great experience with Mervis previously ( almost ten years ago) we decided no question we would return for an upgrade. We were so pleased to work with Maria Kamali, she has such an warm, pleasant personality. She was not overbearing, pushy, or in anyway negative. She made the experience so great in all areas i needed. She encouraged me to look at the displays, as well as educating me on different styles, diamond clarity, etc. She gave great advice on what styles, look most attractive on me. My hus... read more
My then boyfriend and I loved our experience at Mervis. Kris was great to work with. We visited twice and ended up buying the first engagement ring setting I tried on and the matching wedding band. The prices were a good value and they honored the lower price when the band I was interested in had two very different prices as marked. The ring is even more beautiful then I remembered now that I have it on. Highly recommend!
The company will not resize your rings for free! They will not let you ex-change their own ring setting. Overall the customer service is very bad. Their website is different from what a local store practices. For such an expensive place their customer service is very poor. I was very disappointed with the store and would not recommend it.
I have been a patron of Mervis Diamond Importers for a few years now and am pleased to report that my experience has never been less than stellar. Hats off to Arnie at the Rockville location who has always been honest, communicative, and accommodating on short notice. Shopping for diamond studs or engagement rings may be an intimidating experience, but I found that with these folks, sales-pressure was never an issue. They educate on all aspects of the craft and you end up making an informed decision.
My (now) husband and I went to Mervis when we were engagement ring shopping since we had heard good things about them. The sales associate was very passionate about diamonds and patient with us as we asked a lot of questions and tried on several settings. My husband ended up purchasing my ring from there and I absolutely LOVE it. I get compliments on it all the time and every time I get it cleaned, it looks brand new! They have great customer service and I definitely recommend the Rockville store to all of my friends that ar... read more
If you want the best when it comes to quality of diamonds, then look no further! My husband and I had a wonderful experience here! Words can't express how impressed we were with the service, and the quality of my engagement ring, and wedding band. I was so impressed, that I bought my husbands wedding band from Mervis as well. Even if we had an issue with our rings, they took care of it immediately (minor details). I would HIGHLY recommend this store to anyone who is in the market for TOP NOTCH diamonds.
Frequently asked questions about Mervis Diamond Importers
How is Mervis Diamond Importers rated?
Mervis Diamond Importers has a 4.8 star rating with 402 reviews.
When is Mervis Diamond Importers open?
Mervis Diamond Importers is closed now. It will open tomorrow at 10:00 a.m.