Mervis Diamond Importers

Lauren K. 

on Yelp

8 years ago

After my fiancé proposed last fall in Scotland he was very excited to tell me all about when/how/where he purchased my ring! He went to Mervis over the summer , just popped in completely unprepared and out of his element and was immediately approached by Maria Kamali, a senior diamond advisor! Long story short my fiancé said he felt so comfortable and not pressured in any way. He said the experience with her picking out my ring was relaxed, educational and not rushed what so ever! This past week we returned to Mervis so I co... read more

Meri J. 

on Yelp

10 years ago

Elizabeth Appleman worked with us and was excellent. My gal had already gone to Tiffany's to get the lay of the land. But I knew nothing about diamonds and was in need of remedial education. Elizabeth was clear and patient, going back multiple times to find diamonds that would help us grasp which of the various components mattered for our need. You need to figure that out because the bump-up in price is dramatic for the highest grades of clarity and color, yet few of us can discern the differences with a naked eye. ... read more

Walter P. 

on Yelp

10 years ago

I went to Mervis to buy an engagement ring for my girlfriend. I knew that they worked with Veraggio and thats what I went to go buy. I was incredibly nervous when I walked in but was quickly helped by Maria Kamali. She made the Experience Painless and never pressured me to do anything I didn't want to. she offered me several options for diamonds and explained everything to me in a way that I didn't feel overwhelmed. when the day came to buy the ring My girlfriend had told me she no longer liked the ring I was going to buy. ... read more

Tobi R. 

on Yelp

11 years ago

Had a great experience with the Rockville Mervis, in particular our sales associate, Kris. He was extremely responsive, patient and helpful through email, phone calls and in person. He helped my boyfriend and I find the perfect diamond that was in our budget. He was not pushy or offput at all by my indecisiveness, which was greatly appreciated. 

Shaima C. 

on Yelp

11 years ago

PROS: Friendly, professional staff. Very accommodating; they want you to be happy and they will do everything they can to make that happen. My fiancé and I strongly recommend Brenda Friedman! CONS: Beware of in-store resizing! While their staff may know what they're doing (in terms of extensive diamond and metal knowledge), I am not convinced that their jeweler(s) is at the same level. I had to have my band corrected (twice!) after a terrible in-store resizing. The first time, they returned the ring to their jeweler.. who ... read more

Bonnie Z. 

on Yelp

12 years ago

My husband went to Mervis over 10 years ago when we got engaged; since that time, I have gone back for annual polishings and have always had a positive experience. Several months ago my ring needed to be sent out to NY to the designer for repair of the prongs (which had worn down over time) but unfortunately they made it worse. Brenda Friedman at Mervis completely rectified the problem, by replacing the setting (after several unsuccessful attempts to correct it)- to me, this defined the ideal customer service. She was brilli... read more

Martin K. 

on Yelp

12 years ago

I bought my fiancée's engagement ring from Kris Greenwell at Mervis, and we both could not have been happier with the ring and his service. He was knowledgeable and honest, and even fought to get us a price on a diamond that was virtually equal to wholesale price so that we could get it all done through Mervis. When there was a snafu with the timing of the shipping (not his fault), he again fought for us and got it UPS'ed on Saturday delivery. If he hadn't done that, I would've missed my flight that was going to take to sur... read more

RD M. 

on Yelp

13 years ago

I searched everywhere to find a ring that wasnt a "cookie-cutter" style of ring and I was very frustrated that I couldnt find THE RING. My fiance suggested I make a trip to Mervis based on a friends recommendation. I was so glad I did. I was very comfortable with the security there and I really loved the fact that I wasnt standing at the counter looking at a bunch of rings. I simply explained what I liked and that is what I was shown. I have a budget and was never pressured into anything. My appointment was with Marilyn... read more

mike d. 

on Yelp

13 years ago

After explaining to a friend how I just hadn't found the right ring or come across a sales associate that seemed to care the least about my preference's, he told me about his experience at Mervis and their staff. I owe my friend a lot for pointing me toward Mervis and mentioning Arnie, but I owe Arnie even more now. I'm certain I would not have found just the right ring without Arnie's exceptional assistance, and that's not an overstatement. I provided him a clear sense of what I had in mind, and he provided focused and s... read more