Mervis Diamond Importers

Lauren M. 

on Yelp

9 years ago

I recently took my engagement ring in to be sized. My fiance did not purchase my ring at the retailer however I read their reviews and decided to look at wedding bands and have my ring resized at the same time. The receptionist greeted me and was extremely friendly however when she introduced me to the rep helping me- i was greeted by a very cold woman who had no interest in assisting me or showing me wedding bands. I understand that it is disappointing to a venue when your engagement ring may not have been purchased there h... read more

Nina K. 

on Yelp

9 years ago

Bought my cousin diamond studs there, they were pleasant and nice to work with Didn't have an appointment but they still helped me right away and even cleaned my mom's rings while we waited. Other than spending more than my budget, cause they didn't have the size I wanted in stock, it was great. 

Jodie R. 

on Yelp

10 years ago

I received no apology directly for my multiple concerns. However, after posting this review, I did receive an email with a note stating they "were sorry they had not valued my ring properly at 18k" with a new estimate attached to that effect. Not convinced it's accurate vice simply matching their last one...but it's something? 

Luke H. 

on Yelp

10 years ago

My fiancée and I recently went to Mervis in Rockville to purchase wedding bands (given that I had previously had a great experience at their D.C. K Street location, where I bought my fiancée's engagement ring). We were helped by Maria Kamali, who was a wonderful guide in finding the bands that matched our personal tastes and fit within our budget. She was extremely helpful in explaining all the different options open to us, including engraving and how pricing differed depending on size and whether my fiancée's band was braid... read more

Dre S. 

on Yelp

10 years ago

I have to give my husband all the credit for going to Mervis and choosing a spectacular, heirloom-style ring from the Verragio Paris collection. But my experience has more to do with the level of service I received from the staff at Mervis, specifically Janette D'avila and Monica Park, both of whom went above and beyond to help my husband and me. Janette helped my husband pick out the perfect diamond and band, and even helped secure a great price on both of our rings. And Monica went above and beyond to restore my engagement... read more

Carlo V. 

on Yelp

10 years ago

I worked with Brenda Friedman and purchased a cushion cut 1 carat diamond with a white gold halo band. I knew exactly what cut, band, and size my gf wanted. It took less than an hour to narrow down which ring I chose. Brenda was patient and helpful with everything and made the process easy. Thank you to Brenda as my fiance is absolutely stunned at how beautiful her ring is. Thank you again!! 

Amazing S. 

on Yelp

10 years ago

They give you the best service of your life. The staff is knowledgeable give them your budget and they can work with you. One thing I would recommend is visit there website to check the price of the diamonds and inventory before you go into the store. So you don't go in asking for sizes and quality you def can't afford because once you see it in person its' hard to say no. I really don't understand how people can buy jewelry from the mall and most of the time it's more expensive than Mervis. Mervis has earned my business for... read more

Cherish N. 

on Yelp

10 years ago

I went here looking for a wedding ring upgrade. I actually found two rings that I really liked I'm just not ready to make a decision because I don't have that "this is definitely the one" feeling. This store caters to a very particular target market. If you like to be able to walk in and look at all the inventory, point to what you want to try on, and then buy, this store isn't for you. Instead, they get an idea of what you are looking for and then bring out pieces continuously, until you're satisfied. There are pluses and m... read more

Thomas V. 

on Yelp

10 years ago

I went to a few places and didn't really feel comfortable with the selection or the service I received. I was looking to buy an engagement ring and had never bought a diamond before. I walked in, and was directed toward Brenda. After a brief explanation of what I was looking for, I gave her my price range. She said she could help me, and in a short minute came back with 4 diamonds of varying degree of size and quality, all in my price range, from the bottom to the top. She then took the time to explain the differences in wha... read more