Mervis Diamond Importers

Bonnie Z. 

on Yelp

13 years ago

My husband went to Mervis over 10 years ago when we got engaged; since that time, I have gone back for annual polishings and have always had a positive experience. Several months ago my ring needed to be sent out to NY to the designer for repair of the prongs (which had worn down over time) but unfortunately they made it worse. Brenda Friedman at Mervis completely rectified the problem, by replacing the setting (after several unsuccessful attempts to correct it)- to me, this defined the ideal customer service. She was brilli... read more

Martin K. 

on Yelp

14 years ago

I bought my fiancée's engagement ring from Kris Greenwell at Mervis, and we both could not have been happier with the ring and his service. He was knowledgeable and honest, and even fought to get us a price on a diamond that was virtually equal to wholesale price so that we could get it all done through Mervis. When there was a snafu with the timing of the shipping (not his fault), he again fought for us and got it UPS'ed on Saturday delivery. If he hadn't done that, I would've missed my flight that was going to take to sur... read more

Richard H. 

on Yelp

14 years ago

My fiance loved her ring from Mervis. Initially, we had a very nice ring with a nice diamond. Eventually, she wanted a slightly smaller, higher qualiy diamond on the same ring. Mervis accomodated us and helped us change the diamond on the setting without any problems. Brenda Friedman helped us. She was very friendly and did not pressure us to buy a ring. She catered to our budget and preferences, even after my fiance wanted a slightly smaller, higher quality diamond. Mervis's prices are reasonable. The prices here ar... read more

RD M. 

on Yelp

14 years ago

I searched everywhere to find a ring that wasnt a "cookie-cutter" style of ring and I was very frustrated that I couldnt find THE RING. My fiance suggested I make a trip to Mervis based on a friends recommendation. I was so glad I did. I was very comfortable with the security there and I really loved the fact that I wasnt standing at the counter looking at a bunch of rings. I simply explained what I liked and that is what I was shown. I have a budget and was never pressured into anything. My appointment was with Marilyn... read more

mike d. 

on Yelp

14 years ago

After explaining to a friend how I just hadn't found the right ring or come across a sales associate that seemed to care the least about my preference's, he told me about his experience at Mervis and their staff. I owe my friend a lot for pointing me toward Mervis and mentioning Arnie, but I owe Arnie even more now. I'm certain I would not have found just the right ring without Arnie's exceptional assistance, and that's not an overstatement. I provided him a clear sense of what I had in mind, and he provided focused and s... read more

Ben H. 

on Yelp

15 years ago

I had a great experience with the Rockville Mervis Diamonds when buying an engagement ring for my gf/now fiance. I set up an initial appointment just to better help me understand what I was getting into (I had no idea about diamonds/rings). I let them know up front that I probably wasn't going to be buying the ring for another 3-5 months and they were completely understanding. They help me understand what was worth spending on and what wasn't, explained the different styles, the process, etc. Pretty much every question I... read more

Ana I. 

on Yelp

6 days ago

My now-husband bought my engagement ring here in 2015. He had little knowledge about engagement rings and relied on the salesperson's guidance. The ring was beautiful, but we later had to upgrade the diamond because we were told it was too small for the setting. I wore my ring every day, and over time the setting shifted and several small diamonds fell out. When I returned for repairs, I was told they no longer work with the designer and couldn't fix it. Instead, I was told I would need to purchase a new setting and could u... read more

Andrea M. 

on Yelp

a year ago

I didn't work directly with him, but my husband said Robert at the Rockville, Maryland location was absolutely the best. Since it was a surprise for me, my husband handled everything and worked with Robert by himself. I love the ring!! 

Rosie P. 

on Yelp

2 years ago

Definitely check out Mervis in Rockville if you are in need of engagement rings or wedding bands. My fiance purchased my ring from Mervis and I absolutely love it. He worked with Sonila and she is incredibly awesome. She is super friendly and very knowledgeable. She wants you or the recipient to truly love the item and isn't just trying to push a deal. I really appreciate the time she takes with her clients. My fiance and I also went back to look at wedding bands. We didn't order it at the time, but my fiance did find one he... read more