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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"The staff was very knowledgeable and friendly. " The staff was very knowledgeable and friendly, particularly in the service department. Allen Rolocut was great at explaining what needed to be done, how long it would take, and how much it would cost. I would recommend this dealer because I had a great experience, they had every convenience available while you wait for your car to be serviced. Including free refreshments, T.V., and WiFi. They even have free loaner cars and free car washes available to their customers. I love ... read more
"service for mini with Allen" Allen is always a pleasure to work with. He keeps me updated with all that is going on with my car. He has answers to any problems before I even know that I have to do any research to fix an issue. I am never concerned about coming in for service, as I know that everything will be taken care of quickly and efficiently.
"Excellent customer service. " Yoni always gives us the best customer service for both of our Minis. Diagnosis and the repairs are consistently done correctly and on time. The car was washed and spotless inside and out. Great job!
Business response:
Thank you for taking the time to recognize Yoni and our service team! We were happy to help you. We look forward to serving you again in the future.
"Excellent service " The staff at mini of Baltimore is very friendly and helpful. My service adviser, Allen Rolocut, always keeps me in the loop on what's going on with my 2008 mini. He always makes the process easy and convenient for me whether I have to leave the car or wait for it. Excellent service!!!
Business response:
Hello, We are happy to learn that you have continually experienced great service with us! It's great to know that Allen always makes the process easy and convenient for you. Thank you for taking the time to leave a positive review for us and we look forward to seeing you again!
"Since I live far from service center , it was hard trip wit " It is my first service at Mini of Baltimore & I enjoyed friendly welcoming by Yoni & the service was done in timely manner, although the car wash was not done thoroughly & I was not told when the next service should be.
Business response:
Thank you for sharing your positive review! We are so glad to learn that Yoni gave you an outstanding experience. Please do not hesitate to reach out to us if you need to share any further feedback or learn more about when to return for your next service. We are more than happy to assist you!
"Maintaining high quality service!" As always, Yony Baron is a top notch service adviser. He was able to get my car into service, told me of the problem, the repairs needed, AND return my car to me all within 24 hours. I barely had time to drive the loaner before I was told I could pick up my car. Good folks all around at Towson MINI!
Business response:
Hello, We are happy to learn that you had a great experience with our Service department! It's great to know that Yoni provided you with top-notch service. We value your business and thank you for your 5-star review!
"The BEST Advisor Ever!!!" I simply love Yoni “Jonathan” Baron at the Towson, Mini of Baltimore County Service Store. He gives the best hugs, the best advise and he honestly cares about my car, my safety and me! He understands your concerns and he goes above and beyond to help make any situation bareable. Yoni is so nice that I’m considering a Mini for my next car just to continue my relationship with him!!
Business response:
Hello, Thank you so much for the kind words. That's a real bonus to get a hug along with excellent service. We'll be sure to let Jonathan know about your wonderful feedback. We look forward to your continued business and please reach out if there's anything else we can do for you.
"2003 Mini Cooper" I’d like to to say thank you fo Jonathan Baron who was my service person. He was very courteous and helpful when he walked me through the estimate for my repairs. My Mini is 15 yrs old and I have not needed to have much maintenance done. After my service I noticed how great it ran. Awesome job!!
Business response:
Thanks for the great review, Ana. We will be sure to thank Jonathan for giving you courteous and efficient service. Let us know if there is anything else we can help you with. We look forward to your next visit.
"Custom Turbo Installation 2009 Mini Cooper Clubman " I want to Thank Mini Cooper of Baltimore, and especially Allen Rolocut for his outstanding and professional service with my Cooper project. I highly recommend Allen's guidance and advice when it comes to the service, especially with the work on my 2009 Cooper and I would highly recommend to everyone who owns a Mini Cooper or is interested in owning a Mini Cooper, to work with Allen when it comes to service, you can put your trust in him, he makes you feel like family. Tha... read more
Business response:
Thank you for your wonderful review of our Service Department! We also think Allen is great and will be sure to pass on your kind words. We wish you many happy miles!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.