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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Extremely Polite & Courteous " The best at being customer sensitive. I have purchased cars for many years, There was an slight concern that I raised to the dealership and without hesitation it was addressed immediately. I know from my past experiences this would have been very costly, but Allen Rolocut and Collin Fox worked it out. Amazing! My first Mini experience was awesome, certainly will share this with my business associates. Nate
Business response:
Hello, Thank you for sharing your perfect shopping experience with us. Congratulations on your first Mini. We appreciate your feedback about our staff. Please let us know if we can ever assist you again.
"Excellent Service Review" To whom it may concern. I would like to commend your staff on their professional, courteous service. I especially would like to single out Yoni Baron. He always greets you at the door with a smile and a kind word. He takes care to make sure that warranties and such are current and applicable, and keeps you up to date with the service of the vehicle (what is the problem, how long it will take to repair, the expected cost, etc.). I also like the way the treats you like a friend, not just a customer, ... read more
Business response:
Thank you for taking the time to review us, Leonard! We will be sure to pass this on to Yoni and to thank him for his outstanding customer service. We look forward to seeing you again in the future.
"Service that will exceed all your expectations!" I would like to commend Yoni Baron and everyone at Mini of Baltimore for always going out of their way to provide me the best possible service. Yoni always takes the time to clearly explain the service being performed on my car and goes out of his way to ensure I am kept updated during the service process. He truly cares for customers and their cars. I have absolute confidence in his expert service advice and his Mini Cooper expertise. There is no other Mini Cooper dealership... read more
Business response:
Thank you for taking the time to leave us a five-star rating and great review! We are happy to know that your experience with us went well and that Yoni and the rest of the staff were great! It is wonderful that Yoni and the rest of the staff went above and beyond to provide you with the best service and that Yoni is informative and attentive during your visit. We value you as a customer and we hope that you will continue to visit us in the near future! Have a wonderful day!
"AmaIng service" I have been going to Mini of Baltimore for 2 years niece Nd the service is always top notch. Responsive, quick, and work with you on short fuse requests to get assistance. Yoni Baron is a pleasure to work with and is one of the reasons I will be a Mini driver for life.
Business response:
Thank you so much for your review! We are always happy to see customers leave our dealership having a positive experience. We would also like to thank you for your continued business, and are very excited to help you with anything you may need in the future. We wish you many happy miles!
"Service" Yoni was very pleasant and helpful when I took my car in for service. Although I went in for an oil change, my car had other plans. Yoni took the time to explain everything, say what was necessary and could wait (due to my finances), and was even willing to show me the problems found.
Business response:
Thank you for the amazing review! We will be sure to thank Yoni for going above and beyond to give you an efficient service experience. Let us know if there is anything else we can help you with. We look forward to your next visit!
"Excellent service" I have had my car in for routine service two times and the overall experience was excellent! They were thorough, friendly and accommodating. I recommend Mini of Baltimore!
"Prompt, caring service" For 4 years and 2 Minis I have been bringing my cars to Mini of Baltimore for service. Allen Rolocut always schedules me promptly, makes sure everything is taken care of, and keeps me informed during the visit.. He is considerate and makes me feel valued as a customer. He lets me know of any wear issues that may need to be addressed at next year's oil change so I can plan ahead. I trust Allen to keep my cars running smoothly. I also like Mini of Baltimore's clean waiting room area with snacks. If ser... read more
"Excellence in car care" Allen Rolocut is wonderful in every respect. He promised a great deal when my Mini was in very bad shape and came through with every promise to precisely what he had indicated. He even agreed to hold onto the car when I was unable to pick it up when it was ready, which, by the way, was exactly when he said it would be. A great outfit and Allen is superb!
"Exemplary service!!" Allen Rolocut and the service technicians at MINI of Baltimore County did everything you'd want them to do - and more. As my Service Manager, Allen explained all aspects of the service exceptionally well, describing the unique (and complicated) issue that the very capable service technician had ably discovered as part of the vehicle service inspection BEFORE it caused a catastrophic fault, my options going forward for fixing it and considerations - including cost, risk and return on investment - for mak... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.