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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent customer service" I want to thank Yoni Baron and the staff at MINI for making me feel at home with their excellent customer service. 5 star right from the start!!
Business response:
Scott, We thank you for your amazing review! It was our pleasure to assist you. Don't hesitate to let us know if we can do anything else for you.
"Thanks Yoni!" Yoni, Thanks again for the awesome service experience! Service Advisors such as yourself are hard to come by, thanks again for taking such good care of my 3rd Mini! :)
Business response:
You're welcome! Remember that we are always here to help with anything you need. Thank YOU for being a wonderful guest!
"Experience with Joni to get my car functioning" Jonathan met me when I drove up. I was pleased to hear him reference my concern. He sat me down and discussed what would happen and then he showed me where to go and wait until my vehicle was ready for me. Great service. Yoni is the best to talk to and get the job done. Cindy Johns
Business response:
Thank you for taking the time to leave us a positive review and rating! We are glad to know that Jonathan provided you with wonderful customer service and that Yoni was the best to talk to and got the job done! We hope that you will continue to visit us in the near future! Have a good day!
"Fabulous customer service—Yoni rocks!" I can not say enough good things about Mini of Baltimore service. They Are efficient, clear and accommodating with my schedule. I never feel like I am being forced into a repair or service that I may or may not need. Yoni in particular provides excellent customer service.
Business response:
Hello, Thank you very much for the great review. We pride ourselves in customer service and always appreciate when our customers let us know what an amazing job our team is doing. Your 5-star rating means a lot and please let us know if there's anything else that we can help you with.
"GREAT service!" Yoni is amazing! I do an incredible amount of driving and I'm a frequent customer. Each and every time I'm providing with excellent communication through the entire service of my mini. Yoni goes the extra step to ensure that my service experience is top notch and he provides it all with smile :)
Business response:
Hi Jody, we appreciate your feedback regarding your experience with us. It's great to know that you are always happy with your service visits with Yoni. We look forward to serving you again in the future.
"New Customer" I am a brand new MINI customer ( as in less than a week) who has had experience with all of Mini's neighbor's dealers over the past 20 years. I must say my experience with Yoni and the dealer in this short period of time has stood apart from the others. I had a unique request for my Mini that involved the service department truly go out of their way to make my car special. Not only were they accommodating but they met my request quickly and with integrity. I am so appreciative of Yoni and his team.
Business response:
Thank you for sharing with us! We appreciate you choosing us for your service needs and welcome you back to our dealership for all of your automotive needs.
"Ynoi Barron" I have been a Mini customer for at least 10 years and part of the reason for my loyalty is my service writer , Yoni Barron. He is the best, he looks out for my interests, EXAMPLE: when i purchased a mini on time, he made me get "gap insurance" and when i subsequently had an accident and totaled the car, the gap policy saved me over $10,000. This is above and beyond changing the oil. If you have a MINI, Yoni should be in charge of you and your MINI. Peter Schweizer
Business response:
Thank you for taking the time to review us! We thank you for your loyalty and look forward to seeing you again!
"Best Customer Service in the Service Dept." MINI Baltimore County has the best customer service and all of the team members there are kind and knowledgeable— particularly Yoni Baron who always goes above beyond. I wouldn’t trust my MINI to anyone else..
Business response:
We're so glad to hear your great feedback! Thank you for sharing your experience while working with Yoni and our team. Happy driving!
"Great job" Brought my mini in for its 100k check up and left with a car preforming better than ever. Yoni and his team did a great job in finding issues and giving sound advise.
Business response:
Thank you for the five-star review! We will make sure to thank Yoni and the team for taking good care of you and your vehicle!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.