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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Services from Mr. Allen Rolocut" Mr. Allen Rolocut had provided an excellent services with warm welcome, smiling face and friendly. I have received cleared information and good recommendations from him over the phone and by mail as well.
"Great and Caring Service!" Been coming to Mini of Baltimore for several years and always with service advisor Allen Rolocut. He is a very caring advisor and treats me fairly, not suggesting any service not required on my Mini. The dealership has kept up my 2012 Mini in great running shape since I've had service done here. Looking forward to returning again at next service interval.
"Good service, no hassle for warranty work." Allen is easy to work with and work was well done. Hours are convenient for pickup and drop off. It shows they are making the effort to provide good customer service.
"great service and work hard to make sure they get it right" I take my Countryman to mini of Baltimore. My service rep is Allen Rolocut. He is a pleasure to work with. He keeps me informed and works to make sure I get the best service possible. I know he works for Mini, but he makes me feel as if I am the most important customer. Aside from that the staff is always friendly. It is a pleasure to go into this dealership.
"Mini of Baltimore-Employee Excellence" Mini of Baltimore is a great dealership and repair shop because if it’s employees. In my experience, these folks are excellent mechanics, technicians and problem solvers. Employees like Jonathan Baron are exceptional and work with their clients to understand what’s going on with their cars and to ensure they are satisfied with the repairs.
"super service and super friendly " I had an issue with my key fob not working. I brought the car in around 9 and was helped immediately. Jonathan Baron listened and was very thoughtful about the issue. It took a while to diagnosis the problem but Jonathan kept me informed and let me know the timing as things updated. It turned out to be a problem with the sensor in the rearview mirror. Jonathan found the part and had it installed without charge. That was incredible and very kind. I felt that Jonathan was truly sympathetic t... read more
"Excellent service" Allen Rolocut and the service technicians in the department are fabulous! In addition to conducting routine maintenance, I trust them to timely discover deteriorating conditions before they cascade into further, major dysfunction - without recommending unwarranted service. Their expertise has kept me happily motoring!! Trust Allen - I do!
"Excellent serviice from Allen Rolocut" My Mini had a tire that needed a new tire valve. The scheduling and the service was fast and easy. As always Allen Rolocut provided awesome service. Allen is always professional, friendly and he always patiently explains the necessary service. I couldn’t be happier with my service at Mini of Baltimore. Happy motorer. Sharon Crisler
"Allen!" Allen Rolocut is not only the best service advisor in town but I consider him a trusted friend. Ask for him if he's available!
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open at 7:30 a.m.