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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Elgan Erastus's profile image
Elgan Erastus 
5 years ago

Elgan E. Mitch S. was fantastic, got me in and out in good time and there were no snags in the process. Definitely would recommend. 

JOHN TAN's profile image
JOHN TAN 
5 years ago

Service Visit I've owned two Mini Coopers for the past 6 years. During that time, I have been greeted by Elgin who is always very polite. Mitch has been my Service Advisor during this time and he always takes care of me. I'm always happy with the service given to me. 

CYNTHIA MOAURO's profile image
CYNTHIA MOAURO 
5 years ago

Satisfied Customer Love, love, love my MINI.........16 years of bliss! My maintenance visits over the years have always been excellent. 

RAFAL's profile image
RAFAL 
5 years ago

Great service Mike was friendly and very helpful. Service was done in a timely manner and didn?t have any issues. 

MARTIN MCMANUS's profile image
MARTIN MCMANUS 
5 years ago

Service @ Bill Jacobs Mini Mike Witkowski service advisor was great . He is a great representative for Mini . 

Business response:

Martin, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI 

GRACE RADZIEWICZ's profile image
GRACE RADZIEWICZ 
5 years ago

Awesome Mitch Shefveland was a great help and is always very friendly 

Business response:

Hi Grace, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care! 

SUSAN OPPENBORN's profile image
SUSAN OPPENBORN 
5 years ago

Bill Jacobs Mini is awesome! I love my mini and Bill Jacobs! The service department, particularly Mitch Shefveland, has been fantastic every time I?ve ever needed anything. My tire light came on so dropped by and Mitch rolled in other work that needed to be done so I wouldn?t have to come back soon and got me a loner car even though he wasn?t expecting me and got my work done very quickly. Can?t wait to but my next mini!! 

Business response:

Hi Susan, we are very happy Mitch provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

JOSEPH CALDERON's profile image
JOSEPH CALDERON 
5 years ago

Service Mitch was extremely helpful with all my service questions! 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

EDMUND DOMINGO's profile image
EDMUND DOMINGO 
5 years ago

Great service Highly recommended Bill Jacobs Mini of naperville. Great customer service. I had a great time with my service advisor Mr.Aldo Huerta very helpful and took time to explained everything what I needed for my car. If you are looking for car service look for Aldo he is the best.. 

Business response:

Edmund, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We're looking forward to your next visit with us! Safe travels! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.