MINI's cover image
Claimed

This profile has been claimed by the business owner or representative.

MINI

4.8

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
Select a rating
SHAWN LABRASSEUR's profile image
SHAWN LABRASSEUR 
5 years ago

Mitch Rocks! Mitch and team always give me straight answers and do not recommend things that need not be done. They understand my plan with my vehicle and help me to that end. I highly recommend to get your mini serviced here! 

BRIDGET MELHORN's profile image
BRIDGET MELHORN 
5 years ago

Great customer service! A big thanks goes out to Mitch, for providing exceptional customer service! 

Cynthia Mickles-Evans's profile image
Cynthia Mickles-Evans 
5 years ago

Cynthia Mickles-Evans I went in today to have my car detailed. The experience was awesome just as every experience for me has been. Mitch Shefveland is absolutely the BEST! He's kind and remembers personal parts of my life that I may have shared...i.e my son starting high school. This always makes the visits more bearable. Thanks Mitch for being so great! 

Lorraine Johnson's profile image
Lorraine Johnson 
5 years ago

Mikes Service Mike in service was really helpful, he explained everything in great detail and let me know exactly what I needed for my next visit. Thanks! 

JUSTIN MARRANO's profile image
JUSTIN MARRANO 
5 years ago

Service Department Mitch Schefveland was incredibly helpful and kind. Provided excellent costumer service and made me feel at home with their service department. Click and drive system was installed quickly and efficiently. 

PATRICIA ANDERSON's profile image
PATRICIA ANDERSON 
5 years ago

Service at Bill Jacobs Mini Mitch is the man who hears me and keeps me in the loop about what is to be done. I am very happy dealing with Mitch. Top drawer! 

Dan Bellini's profile image
Dan Bellini 
5 years ago

Mini service Mitch is the best service advisor!! I've dealt with others, but he is the absolute best! He ALWAYS takes care of me. If I have an issue on a day he's off, I wait till the next time he's working before I deal with the issue. I'll never trust anyone but Mitch. This is my 3rd Mini, and he's been my guy throughout it all. On a scale of 10 Mitch is a 20. 

Alitamia's profile image
Alitamia 
5 years ago

Aldo my mini advisor I needed. Service on my mini and also told me what I needed to get done on my car. So now I can take my 2000 mile Road trip worry free. Thanks for your help Aldo. 

COLLEEN MURPHY's profile image
COLLEEN MURPHY 
5 years ago

Great experience This was my first time at Bill Jacobs MINI in Naperville, and I will absolutely be back. Aldo Huerta helped me out and was very personable and gave me his honest recommendations, which I very much appreciated. Overall great experience. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open at 9:00 a.m.