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MINI

4.8

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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JimP's profile image
4 years ago

Service on my 2012 Mini Roadster I hae worked with Mitch Shefveland several times now to get service done on my Mini Roadster and he is always a pleasure to work with. He is willing to answer my questions even if the answer may not be what I would have hoped for. I look forward to working with him in the future. The quality of the repairs has been great and I have had no surprises. They seem to be able to diagnose any issues correctly when I am there. I am happy with the service on my Mini and plan to keep going there for as... read more

JOHN SANCES's profile image
JOHN SANCES 
4 years ago

Bill Jacobs Mini - Mitch Shefveland Micrh Shefveland is the beat for service. I have been coming to Bill Jacobs Mini since 2011. 

ALBERT TRULO's profile image
ALBERT TRULO 
4 years ago

Mini service Mike was very friendly and honest and great service 

Evaliz paglinawan's profile image
Evaliz paglinawan 
4 years ago

Mike W Mike from Bill Jacobs surpassed all expectations. He took care of my MINI from day one when my car needed to be jumped, gave me all straight forward answers to all my questions, helped me used a loaner car while my car is under repair. He tried his best to give me discount from the repair as I was about to give up and trade in the car. I never received this type of service from anywhere. I highly recommend MIKE as well as the whole staff of Bill Jacobs for taking good care of my car. 

MIROSLAV KNAVA's profile image
MIROSLAV KNAVA 
4 years ago

Service department I just wanted to share this great experience with everyone. I am proud owner of the Mini GP3 and for this car it?s really difficult to find winter tires. I was asking the service department for almost mission impossible . Then Aldo Huerta step in and put his team in serious missions . Guys make this happened the tires arrive and get installed in no time. Now I am happy customers with peace of mind the car it?s safe to drive in winter time. Big thank you to Aldo you are the best. 

CHRIS MARQUARDT's profile image
CHRIS MARQUARDT 
4 years ago

Mini Service I brought my MINI in for service, Mike was able to get me in and out in a timely manner. 

Paolo's profile image
4 years ago

Excellent Service Mitch, Mike, Aldo, and the MINI Service Team have been great. They make sure my car and I are taken care of each visit. I'm given options regarding my car's maintenance which help me budget for expenses accordingly. Mitch was especially helpful and accommodating when I needed to make an insurance claim for a damage to my car. He ensured all necessary repairs were taken care of. Rentals and my car were both picked up/dropped off to me at my convenience. I highly recommend this dealership! 

Linda Hackley's profile image
Linda Hackley 
4 years ago

Bill Jacobs Mini Love the service department here Aldo is always helpful and very nice 2nd time I have had him for service 

ARTHUR BIDWILL's profile image
ARTHUR BIDWILL 
4 years ago

Service advisor Mike was excellent! Explained costs very well and very straight forward . Gave a realistic expectation for time to fix the car as well. Thanks ! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open at 9:00 a.m.