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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fantastic Service I worked with Mike this time because Mitch was on a well deserved vacation. Mike did a great job of making sure everything was taken care of and kept me informed. When Mitch got back from vacation he did an additional followup call. Service is fantastic. Would highly recommend Bill Jacobs Mini.
Business response:
Jane, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Bill Jacobs BMW/Mini Aldo helped me a ton with figuring out what my car needed and was extremely friendly. One of the best Mini dealers I?ve ever been to.
Business response:
Hi Alex, we're happy to hear that Aldo could really help you out! We are always more than happy to assist you if anything else comes up. Safe travels!
Mike W. Mike W. was f***ing awesome, he made the process go smoothly and answered any questions I had. Overall cool dude
Business response:
Hi Benjamin, thank you so much for your positive comments about Bill Jacobs MINI! Thank you so much again for your feedback! We hope you have a great day!
Great service Aldo is a wonderful advisor. He explained what needs to be done on my Mini. He also helped me saved a lot of money because my extended warranty is about to expired.
Business response:
Ros, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Drive safe!
Mini service Mike was a great service advisor, see him if you need anything. Service was fast and easy
Business response:
Hi Kaan! We're so happy Mike was able to help you out! We look forward to your next visit! Take care!
Excellent Service!! Visited the service deparment today and as always Mitch Shefveland, service advisor, provided excellent service with his professionalism and attention to details. Thank You!!!
Business response:
Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We look forward to your next visit! Take care!
Repeat Mini Customer I just want to say thank you to Mitch! I?ve been a customer for almost 5 years and Mitch continues to surpass all previous service experiences! I will only request to see Mitch for my services on Pumpkin, and will wait if he is unavailable. Over the last 6-8 months, I?ve had faulty issues with my Mini and he?s helped step in to make sure I am a valued and appreciated customer. I cannot thank Mitch enough for all the explanations and follow-up! I appreciate the attention to detail and concern from Mitch a... read more
Business response:
We strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Bill Jacobs Mini and Service Manager Mitchell This dealership really knows how to service and take care of customers. Mitch, my service writer, kept me up to date and informed every step of the way. Could not have been a better experience dealing with this organization.
Business response:
Lynda, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Until the next time we meet, take care!
John H. Mitch Shefveland, Service Advisor was very helpful in reviewing the services that would be performed to my vehicle, what was and was not covered and when my various warranties expired. Elgan the hiker who delivered my vehicle was very informed and assisted me in programing my phone with the cars system.
Business response:
We appreciate your positive review about your recent experience with us!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.