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MINI

4.8

About this business

Location details

2100 Frontage Road, Glencoe, IL, 60022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.81,414 reviews
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KathyNewlands's profile image
KathyNewlands 
8 years ago

"My experience at Infiniti of Glencoe is always Exceptional!" They are prepared to greet me, know I am coming, know I need a loaner, call and text when car is ready and even went beyond to find the coupon so I had a discounted oil/filter. 

Business response:

We truly appreciate your patronage and thank you for your great rating! It’s our pleasure to serve you. Sincerely, Tony Marino, the new General Manager. 

SharG's profile image
SharG 
8 years ago

"Exceptional Customer Service" The customer service from the time I came in until the time I left everyone was very helpful and explained the services that need to be done to my vehicle. 

Business response:

If we may improve on future experiences in any way, please let me know. Sincerely, Tony Marino, the new General Manager – Fields INFINITI Glencoe. 

Susan Sarmiento's profile image
Susan Sarmiento 
8 years ago

"Good job" Very pleasant experience with Juan and the service department. We also love the breakfast and the nice people who work there. We would recommend Infiniti to all. 

Business response:

I’m delighted our Team accomplished a 5-Star experience for you, thank you for your business! Kind regards, Tony Marino, the new General Manager. 

Musicman's profile image
Musicman 
8 years ago

"Great service " The service person did a very good job on my car the car was clean when I picked it up I would tell a friend about the good service 

Business response:

I’m pleased our Team made this happen for you. Thanks for your patronage. With sincere appreciation, Tony Marino, the new General Manager. 

Infiniti1234's profile image
Infiniti1234 
8 years ago

"Oil change" Very helpful. Good communication regarding what upcoming needs my car has coming up. Always work hard to get me right in for an appointment. Excellent. 

Business response:

Please feel free to reach out to me directly if there is anything we may do to ameliorate your future appointments here at Fields INFINITI Glencoe. Warm regards, Tony Marino, the new General Manager. 

Jklempe's profile image
Jklempe 
8 years ago

"Great Service " Great Service The rep greeted me timely and kept me updated on eta and price. I would recommend this dealership to others. Really efficient service. 

Business response:

Thank you! We highly value your patronage and thank you for your business. All the best, Tony Marino, the new General Manager. 

Frank Fagiano's profile image
Frank Fagiano 
8 years ago

"Courteous service writer, prompt service." II was there for a passenger air bag recall. I expected to be there for one to two hours. The repair was completed in 40 minutes. GREAT ! 

Business response:

We’ll be sure to share your rating with our Staff. Fields Matters Because You Matter. With appreciation, Tony Marino, the new General Manager. 

ckaloc2002's profile image
ckaloc2002 
8 years ago

"Very good service" Very good service, people are very kind and take the time to explain the issue. Very nice breakfast as well is included in the service. 

Business response:

It’s wonderful to learn our Team provided you with a satisfactory experience, thank you for your rating and your business. Best regards, Tony Marino, the new General Manager. 

infiniti's profile image
infiniti 
8 years ago

"review" our vehicle was treated to the best caring and service anyone could ask for...the dealership is truly wonderful and makes what could be a painful experience into a pleasure.. out loaner vehicle was perfect, the smiles were true and caring.. we highly recommend Fields! 

Business response:

Thank you for the excellent grade! We’re dedicated to providing you with only the best experience in the future. Thanks for choosing Fields INFINITI Glencoe. Respectfully, Tony Marino, the new General Manager. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,414 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.