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MINI
- Automotive
- Glencoe, IL
About this business
Location details
2100 Frontage Road, Glencoe, IL, 60022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Easy Maintenance" Easy to get normal maintenance, did a great job cleaning the car! I have used Fields Infinity for maintenance, vehicle purchase, has always been a great experience.
Business response:
It’s a boost for our Team to learn of great experiences like yours, thank you! I’ll be certain to share your kind words with our Staff. We are thankful for your business and are committed to providing you with an incredible experience on every visit. Fond regards, Tony Marino, the new General Manager.
"Field Infiniti" This place is absolutely amazing. Im always in and out faster than I expect for service which sometimes upsets because the place is so nice! Complimentary breakfast, lunch or dinner while you wait with snacks, coffee, fruit flavored water and a comfortable TV area. My service managers are always attentive and make me feel so important!
Business response:
I’m happy to read your assessment of your Team, thank you! I’m also grateful you had a fantastic visit! We are pleased to serve you and look forward to providing you with praiseworthy experiences in the future. Thank you for choosing Fields INFINITI Glencoe. All the best, Tony Marino, the new General Manager.
"Wonderful and easy service." EVERYTHING WAS MADE EASY AND SIMPLE BY JUAN THE SERVICE WRITER. HAD TO BRING IN THE CAR A SECOND TIME BECAUSE THE KEY FOB WASN'T WORKING CORRECTLY EVEN THOUGH THEY COULDN'T FIND ANYTHING WRONG AND IT WORKED WHEN I PICKED IT UP IN AFTERNOON, A CAR WAS WATING AND READY FOR ME TO GET BACK TO THE CITY IN THE AM.
Business response:
We appreciate your feedback and your business! I’ll make sure to share your feedback with our Team and let them know how much of a positive impact they had on your visit. It is our number one goal to provide you with the only the best experience on every visit. Thank you for choosing Fields INFINITI Glencoe. Fields Matters Because You Matter. Sincerely, Tony Marino, the new General Manager.
"Outstanding every visit" Fields is the best dealership - customer service - quality - hospitalit. Your staff is exceptional - Tommy and Arvi are truly the best at the craft. I look forward to my appointments....because of Fields!
Business response:
Thank you for giving us high marks! It’s genuinely a pleasure to serve your automotive needs. Respectfully, Tony Marino, General Manager.
"Five Years of Satisfactory Service" We've owned our G37x for five years. Service has always been excellent. The most recent visit for the 60,000 service was no exception. Staff was courteous. A loaner car was provided. The work was completed at the appropriate time. Thank you!
Business response:
We appreciate your business and look forward to serving your automotive needs down the road. Kind regards, Tony Marino, General Manager.
"Routine maintenance" It's a pleasure to bring my car in for service. From the free internet to the cafe and car wash. The staff is friendly and I always feel like they have my best interest at heart. Exceptional Service from the sales dept to service. I feel right at home here.
Business response:
Thank you for an incredible rating! We sincerely appreciate your business and look forward to serving you in the future. Many thanks, Tony Marino, General Manager.
"Tire pressure sensor " Tire pressure sensor indicated flat tire check. Drove into service at the dillership,Tommy was waiting and checked out to be a loose screw of the sensor. Great service by Tommy. Thank you again.
Business response:
Hi Jae- thanks for sharing your experience and giving us your excellent rating! We are so glad to have Tommy on our team and to hear that he was very helpful. Thanks for choosing Fields and we look forward to seeing you again!
"oil change and light fix" always receive amazing service from Fields. Will continue to buy infiniti's because of this. Tommy in service always! takes excellent care of us! The environment in this location is remarkable!
Business response:
Hi Mindaysue- thanks for sharing your experience and giving us your excellent rating! We are flattered by your loyalty. Tommy is a great person on our team and we are glad to have him. Thanks for choosing Fields and we look forward to seeing you again!
"An exceptionally good experience " I took my car in for a power steering issue and was taken care of by Service Advisor, Juan. He told me he would have looked at and call me. I was headed out of town and felt comfortable that I was in good hands. My car was ready the next day, but I was still out of town and needed to pick it up on a Sunday, when the dealership was closed. Juan offered to meet me there on Sunday to hand me my keys, despite the fact that he lives over an hour away. He also offered to come to my house to drop... read more
Business response:
Hi David! We are so glad to hear that Juan was so helpful. We are proud to have him on our team. Thanks for sharing your experience and giving us your excellent rating. We look forward to seeing you again.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,414 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.