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MINI

4.8

About this business

Location details

2100 Frontage Road, Glencoe, IL, 60022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.81,414 reviews
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tayas1's profile image
tayas1 
8 years ago

"Oil Change" Fast friendly service. Love that they have loaners for an oil change because my time is valuable and I was able to accomplish other things while the work was being completed. 

Business response:

Thanks for your excellent review and rating! We are glad to hear that you were satisfied with our car services. It is our pleasure to serve you. Thanks for choosing Fields and we look forward to seeing you again! 

Infiniti2010's profile image
Infiniti2010 
8 years ago

"Service appointment " Tommy always makes sure you get in and out of the dealership without having to wait around if you don't want to, or have another appointment. He understands time is valuable. 

Business response:

Thanks for your review and high rating! We are glad that you are satisfied with our car service. Thanks for choosing Fields and we look forward to seeing you again! 

MeeMee007's profile image
MeeMee007 
8 years ago

"QX60 with James and Killian- great experience and buy!" We just recently purchased a certified preowned QX60 from Fields Infiniti in Glencoe. James and Killian, our Salesmen were extremely on top of their product line and knew exactly what we wanted and needed. We have been to so many luxury and non luxury car dealerships in the past month and none had given us the terrific service and reliability that we received here. We were never left waiting on all 4 visits there, before deciding upon our purchase and each time we were... read more

Business response:

Congrats on your new car! Thank you so much for sharing your experience and giving us your five star rating. We hope you enjoy the Fields Matters program- complimentary loaners with a scheduled service appointment, car washes for the life of the car, breakfast or lunch during your visit and more! Thanks for choosing Fields and we look forward to seeing you again! 

Jill22's profile image
Jill22 
8 years ago

"I had a recall and needed an oil change for my Q50" I had a wonderful experience with my service guy. He was polite and a pleasure to work with. He promised a time for pick up and my car was ready on time. He helped me use the coupons. 

Business response:

Thanks for your review and high rating! We are glad that you had a pleasant experience with our car service. Thanks for choosing Fields and we look forward to seeing you again! 

Edcfd's profile image
Edcfd 
8 years ago

"10,000 mile service" The service at fields is unmatched, i was in the market for a new car for the mrs and as we shopped when we would visit the service departments of various other dealerships I keep comparing it to Fields. Thus the reason I am on my 3rd purchase of a new car and they have all been at Fields, It is all because of the service department. Keep up the great job 

Business response:

Hi! Thanks for your review and five star rating! We are flattered by your loyalty to Fields. we are glad to hear that you continue to be happy with our service. Thanks for choosing Fields- we look forward to seeing you again! 

DonReed's profile image
DonReed 
8 years ago

"QX70 Tommy" Excellent Tech team Tommy service coordinator and Adam tech - best in the business- excellent diagnosis overnight parts- courtesy and knowledge. Excellent explanation and responses for the questions - just fabulous 

Business response:

Hi! Thank you so much for the kind words. We are glad to hear you were super satisfied with our car service here. Thanks for the high ratings and we look forward to seeing you again! 

Kdaelo01's profile image
Kdaelo01 
8 years ago

"Great Service and Dealership" The service is always prompt and professional. The advisor and other advisors kept me informed on any update and if there were any issues found during the service. This is the only Infiniti dealer/service I only trust compared to other places. 

Business response:

Hi! Thanks for sharing your experience and giving us a high rating! We are glad to hear that you put your trust in us when it comes to the maintenance of your vehicle. Thanks for choosing Fields and we look forward to seeing you again! 

Whatever's profile image
Whatever 
8 years ago

"First service visit " Went in for the 1st service visit for my 2016 Q50. Service went according to schedule. My representatve, Rianna was exceptionally friendly, professional and helpful. 

Business response:

Hi! Thank you for sharing your experience and giving us high ratings. We are glad to hear that Rianna was helpful. Thanks for choosing Fields and we look forward to seeing you again! 

Krgibson's profile image
Krgibson 
8 years ago

"New car purchase" Arlind was fantastic! He was very knowledgeable and helpful. Arlind was not pushy or too sale-y. We would definitely recommend him and use him again! 

Business response:

Thank you for all of the five star ratings! We are glad to hear that Arlind was of great help. We look forward to seeing you again! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,414 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.