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MINI
- Automotive
- Glencoe, IL
About this business
Location details
2100 Frontage Road, Glencoe, IL, 60022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fast and Friendly service" The team at Fields Infiniti were fast and courteous. I was out in less than an hour and was a walk in. The amenities made the time pass even faster and I had lunch complements of the dealership.
Business response:
We appreciate your business and your loyalty. Kind regards, Tony Marino, the new General Manager.
"Tommy and his team are great" Always a great service experience. Prompt service - availability of loaner cars and good quality work. Feel fairly treated. Facility is very clean and well kept.
Business response:
We are devoted to making sure you unfailingly enjoy a 5-Star experience on every visit. Many thanks and take care, Tony Marino, the new General Manager.
"Oil change" Very good - nice if the internal car wash was more thorough - they finished faster than I thought. Nice breakfast while I was waiting. I will come back for the next oil change
Business response:
Thank you for your feedback, I will share this with our Team. Our Staff looks forward to the opportunity to serve your automotive needs in the future. Best regards, Tony Marino, the new General Manager.
"Very pleasant experience" My wife actually brought the car in for the services it needed and was amazed how helpful all people were. I received texts on my phone as to the progress of the service being done and it allowed us to plan on when the car would be ready for pick-up. The service technician was able to locate and fix a "rattle" I have had in the dashboard as well as perform all the other general maintenance needed. Upon picking up the car the technician was very helpful in assisting my wife in re-adjusting "her" dri... read more
Business response:
We are dedicated to ensuring you receive the finest in customer service superiority. In appreciation, Tony Marino, the new General Manager.
"Routine service " Great to work with. Efficient, punctual, very friendly and accommodating. I have always had a pleasant experience here with everyone I have had the pleasure of working with.
Business response:
Thank you for both your assessment and your business. Kind regards, Tony Marino, the new General Manager – Fields INFINITI Glencoe.
"Excellent care of my Infinity M37!" The service is consistently prompt, carefully explained, and completed in a timely matter and excellent qulaity. The environment is very comfortable and gracious. It was a pleasure.
Business response:
Thank you for your business! It’s a pleasure to serve your automotive needs. Respectfully, Tony Marino, the new General Manager.
"Service for car." I had an oil change and brakes replaced. Mthemwork,was done well. Tommy Nikolov is a great service representative. Always knowledgeable and courteous. George Fan is an awesome salesman.
Business response:
This is so great to read, thank you very much! I’ll be sure to share your kind words with our Staff! We are devoted to dependably providing an amazing experience on every visit. If there is anything we may do to further elevate your ownership, please let me know. Warm regards, Tony Marino, the new General Manager – Fields INFINITI Glencoe.
"Always exceptional" We only buy Infiniti cars and there are two reasons; the quality of the product and equally important; the quality of the service. Fields has always provided a first rate service experience; getting the job done right, pleasant and helpful people and a nice place to wait if you so choose.
Business response:
It undoubtedly enriches our Team, whenever we encounter pleasing feedback, such as this. Thank you! I’ll be sure to deliver your kind admiration to our Team and let them know they made a difference on your visit. We look forward to serving you in the future. In appreciation, Tony Marino, the new General Manager.
"2011 M5.6 check engine light" Had car towed in when warning light went on and could not drive above 10mph. Prompt, courteous and considerate service. Received a loaner similar to my car and was able to get back to work timely. Was an expensive repair covered under recall unknown to me, was even offered lunch when in to pickup. Car runs like new. Love the Fields dealership.
Business response:
We welcome your thoughtful praise of our Team’s hard work and dedication. I will be certain our Team receives your delightful feedback. If we may improve on your future experiences in any way, please feel free to reach out to me directly. With appreciation, Tony Marino, the new General Manager.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,414 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.