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Mission Veterinary Emergency & Specialty
- Emergency Pet Hospital
- Mission, KS
About this business
Location details
5914 Johnson Drive, Mission, KS, 66202, United States
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I can not believe some of the bad, bad reviews i read. I had such a great experience at VCA, and this is not my first go around. i had another soulmate doxie named Kibbles and every time my vet gave him a vaccine he swelled bigger than 2 basketballs and he was the runt of the litter and very small. we rushed him years and year ago at least 10 years or more to VCA and they always saved him in the nick of time and worked with us with price. i wish my doxiie's could live forever but by golly with VCA hospita saved my Kibbl... read more
Business response:
Deborah, thank you so much for sharing your touching review with us. Your stellar words about Dr. Grigsby are flattering not only to her, but our entire team, who are grateful for the opportunity to help and treat your pets, including Scarlet, with the utmost kindness, compassion, and care. Respectfully, VCA Mission Animal Referral and Emergency Center
My local vet sent us there as my dog had high liver enzymes. I don't mind driving 2 1/2 hours for such loving, compassionate people to care for my baby boy. Yes it can be expensive if there is a major surgery involved, but wouldn't you spend whatever you had to on your child? My baby boy is my only child! I'm very happy with the Dr's there and their staff.
Business response:
Anne, we're grateful for having had the opportunity to help you and your precious pet. Thank you for the kind words, as we hope that your fur baby is doing much better. Thanks for sharing.
My coonhound Ellie Mae somehow opened a bottle of Aleve and ate several. Luckily, I caught it quickly and rushed to her the hospital late on a Friday night. Absolutely felt from the initial emergency to the recovery Ellie had the best care and the staff all made me feel like she was receiving the best care. Happy it turned out okay - amazing place to take your animal for an emergency! Thank you Dr Boyle, Dr Wall and all the techs who gave Ellie the best treatment possible and gave her some love too :)
Business response:
Although we're sorry to hear that your Ellie Mae experienced an emergency situation, we're glad that you rushed her here immediately. We're relieved to know that everything turned out okay, and if you ever need anything else, please let our veterinary staff know. Thanks!
A year ago they saved our precious LAB, Neuman - emergency surgery for inverted stomach in the middle of the night. Usually dogs do not survive this. He is happy, healthy and we are blessed. Except for the expense - woof - it was a GREAT experience.
Business response:
Thank you for the update, Deb! We are so very pleased to know he is feeling happy and healthy again, and we hope you know that it was our honor and pleasure to be here for you.
It's very easy to take the health of our animals for granted. It's very frustrating and concerning when they can't communicate to you when there's something wrong. I took my cat to Mission MedVet after a serious prognosis from my regular vet (and terrible customer service/follow up/urgency) for answers. Dr. Robin Wall went above and beyond to find answers and to get my kitty better. I highly recommend Mission MedVet for all animals. This emergency care and facility is top notch.
Nobody wants to use an Emergency Vet, we don't want to see our pets so uncomfortable that there's no time to schedule them with their regular vets or have to wait until their regular vet is open which is exactly what happened to me. Upon coming home at 1:30am I had discovered that one of my dogs had broken out of his kennel and bit my other dog, he was bleeding and obviously in pain. I gave him some antibiotics and decided to see how he was in the morning, I had a sleepless night continuously checking on him, he was breathin... read more
Business response:
Katie, we're very pleased to know that we could be of helpful assistance to you, especially during a critical situation for your dog. We're also grateful that our team, including Dr. Hardy, could provide the necessary recommendations and make sure your precious pet makes a full recovery. Thank you so much for your heartfelt review, and if you ever need anything else, please let us know. Thank you.
Our 10 year old dog Riley began acting strangely in late February He had been treated at VCA Mission very successfully about two years previously for a mast cell tumor by Drs. Grigsby and Wilson. We chose to take Riley back to VCA Mission and were fortunate to be able to see Dr. Grigsby. An abdominal ultrasound revealed that Riley was hemorrhaging from his spleen. Dr. Grigsby thoroughly and compassionately explained the condition and the potential causes, including a significant chance the cause was cancer. We had the o... read more
Business response:
Wendy, our sincerest condolences go out to you about your beloved Riley. We're grateful that we could be there for you in your time of need and help make a difficult situation a little easier to bear. Your words about Dr. Wilson and Dr. Grigsby, in addition to the rest of our staff, are truly humbling, and if there's anything else you need, please let us know. Thank you for taking the time to write your extraordinary review.
A few days after I posted this review, the hospital director called me to apologize. She said she had looked over my file and everything that I had written was accurate. She said that everything was handled very poorly and that she would like to give me a refund. She refunded the full amount of the visit, minus the cost of the medication. I certainly did not expect this! I appreciate that this hospital took the time to find my file and call me. And of course I certainly appreciate the refund. The manager explained tha... read more
Business response:
Leslie, we're so glad that we could improve your overall experience with us! Thank you for taking the time to write the updated review and to say the nice things about us as you've done. It really means a lot to us, and it is proof-positive that there is always a solution to be had! Thank you!
My 12 year old cat had a mass in his mouth and was not drinking and eating so I knew I had to get him to a vet asap. My vet was unable to get me in and so was my back up vet. Both vets recommended VCA for an emergency vet. So I headed over there and was seen quickly. I loved my doctor. She (Dr. Katelyn Miller) was very friendly and explained things very well. The vet tech was just as friendly. Those two put my mind at ease when I left there! I do understand some of these other bad reviews. When I checked out the person who... read more
Business response:
Tinne, our team is glad we could provide medical care to your 12-year old cat when he had a mass in his mouth. Thank you so much for sharing your positive experience with us on Yelp!
Frequently asked questions about Mission Veterinary Emergency & Specialty
How is Mission Veterinary Emergency & Specialty rated?
Mission Veterinary Emergency & Specialty has a 4.1 star rating with 2,335 reviews.
When is Mission Veterinary Emergency & Specialty open?
Mission Veterinary Emergency & Specialty is open now. It is open 24/7.