Mission Veterinary Emergency & Specialty

4.0

Emergency Pet Hospital
Mission, KS

About this business

Healthcare Emergency Pet Hospital

Location details

5914 Johnson Drive, Mission, KS, 66202, United States

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4.02,058 reviews

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Elle S.

3 years ago

Brought our dog here for knee surgery. They were Efficient, caring and professional. Will be taking him for another procedure and would recommend this place to anyone

Business response:

Elle, thank you so much for taking the time to share your kind words with us! Please know that this feedback goes a long way with the staff and is motivating to help them keep doing the best they can! We are anticipating your sweet dog's return and wish him all the love and a speedy recovery!

Kristy R.

3 years ago

I was a little worried with some of the latest reviews... almost turned away! So glad I didn't. This place was amazing, we had a little bit of a wait but overall 2 hours for an eye infection was tolerable, considering this place was pretty busy on a 4th of July holiday. Everyone was polite and upfront with the cost of this emergency visit. 130.00 just to be seen... fyi... plus whatever cost are added for the care of your furry kiddo. Well worth it to me. We have Pixy's meds and I have a clear mind that we won't be loosing an... read more

Business response:

Kristy, thank you so much for sharing such kind words. We very much appreciate you choosing us to care for your sweet Pixy. We are currently working to implement a system that with alleviate wait times. However, your patience is appreciated. Our team works very hard to give the best care and communication to every pet and owner that comes through our doors. Of course, we hope Pixy does not have another reason to return, but we will always be here for you both if need be! Take care.

Daniel H.

3 years ago

Dr. Richards needs to work on her bed side manner. Her monotone voice had no sympathy in it for our very sick dog when we saw her to go over treatment options. We saw a tech that was very helpful and sympathetic but honestly everyone else needs and attitude adjustment.

Business response:

Thank you for taking the time to leave a review, Daniel. We do apologize that the communication delivery was not up to your expectations. With this hospital functioning at the capacity it does, our staff and doctors endure a lot of cases that may make it difficult to constantly put on a happy face. We do hope you understand they do the best they can. We hope we were able to meet your expectations of the true reason you came in, care for your sweet doggy.

William K.

4 years ago

Mission Veterinarian Emergency provided outstanding care and support for our dog, Beau. The doctors and staff provided exceptional care and always kept us informed while our dog spent five days in the ICU. Most impressive was the care and kindness provided by Mackenzie. She looked after Beau in the ICU as if he was her own pet. She was there for him with hugs, pets, and encouragement even when we couldn't be. The entire ICU Team - and especially Mackenzie- were amazing.

Business response:

Thank you William. I will pass along your comments. They don't get to hear the good things enough. We really appreciate you!

Maddie A.

4 years ago

This place saved my kittens life! Staff is so friendly. Were very attentive to my concerns and got in contact with me immediately once they found out what was wrong. Wouldn't go anywhere else!

Business response:

Thank you Maddie. We will see your kitten any time. We are happy to help and appreciate your kind words.

Becca K.

4 years ago

What a blessing to have this place when my usual vet is closed or unable to see my pups. We've always received excellent care. And yes, it will take a bit longer maybe than you're used to, but everyone cares and has been so kind in what I imagine can be a very stressful job.

Business response:

Thank you so much for your kind comments. We appreciate you understanding the wait time and sympathizing with the stress involved. Comments like this help keep the staff going.

Joseph M.

5 years ago

Overall very pleased with Mission Medvet but only have problem with pharmacy side especially after today. I got two scripts refilled today and pills were not cut in half. Both scripts call for adminstering 1/2 pill twice a day. Called back into the vet to ask them to cut the pills in half for me. When the nurse brought the pills back to me she was rather rude and hateful. You can get your pet taken care of here but i recommend get the medicine somewhere else if possible. Add on top of it they refused to call me to let me kno... read more

Exania H.

5 years ago

We are very happy with this place! Vets are obviously expensive and they were very upfront with how expensive it was gonna be. Whiskey, our boy had a condition called Pyothorax. Treatment and surgery was complicated but the communication was very good with the doctors and nurses taking care of our little boy. After the surgery unfortunately we couldn't see him because of COVID so the staff was always polite with my 100 calls a day asking for updates even doing FaceTime with him. He had a chance to survive thanks to the pra... read more

Business response:

Exania, thank you for your generous review! We appreciate your understanding regarding animal emergency care costs compared to your pet's primary veterinarian. We aim to provide all information prior to treatment plan decisions. Our team also understands how difficult it is to not be able to accompany your sweet boy into our hospital and also for post op visits. We're glad we could provide continuous updates and Facetime with Whiskey! Our pets are definitely family, and thank you for trusting us with Whiskey's care during a ... read more

Adam S.

5 years ago

Pet owners that live anywhere around northeast Johnson County: Bookmark this spot. I sure hope you don't have to come here, but it never hurts to have a plan in case of emergency. We left our dog in his kennel for a few hours to nap in the A/C while we were out. When we came home, there was all kinds of mess everywhere (vomit, diarrhea) which was shocking to come home to. Additionally he was lethargic and kinda drooly and shaky. We knew he had to be seen, and his go-to vet had no appointments. I loaded him into the car a... read more

Business response:

Adam, we are so happy you that your pet is doing well. Thank you for your understanding of the crazy times we are dealing with. We know that communication is the biggest struggle right now. Taking care of the pet's needs is our first priority. If you are still in need of your receipt or anything else, please reach out to me directly. stacy.deemer@nva.com.