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5914 Johnson Drive, Mission, KS, 66202, United States
Get directionsMy husband & I recently (after 7PM on a Friday night) took our 10 year old cat, Panda, to Mission Veterinary Emergency at the recommendation of our local vet. Our vet found that she had fluid in her lungs and needed Xray's to further diagnosis the problem. We were seen immediately upon arrival at Mission Vet. and Panda was taken to the ICU for oxygen. After Xrays were taken, Dr. Brittany McBrain at Mission Vet. met with us and said that a cancerous mass was found in Panda's chest pressing on her lungs and her heart. Dr. McB... read more
Business response:
Linda, thank you so much for taking the time to share a review with us. Please accept our sincerest apology for the loss of your sweet Panda. Our hearts are with you and your family during this time. We appreciate you expressing such kind words in regard to Dr. McBrain and our team- we agree, she is a wonderful veterinarian. Please know that this has been shared with her and the other team members who cared for Panda. Please know that we are always here for you should you need us. Take care.Â
Took my pug to see these folks yesterday. They were so kind, compassionate and caring! Highly recommend!Â
Business response:
Thank you for taking the time to share your kind words, Jessica! We are pleased to know our team could help your sweet pet in their time of need. Please know that we are always here should they ever need us. Take care!Â
We took our dog there with end of life issues. Blue Pearl would have tried to. Sell us all sorts of tests and Mission did not. They basically said it is what it is take him home and make him comfortable. We were so appreciative of this.Â
Business response:
Lisa, thank you for taking the time to leave us a review. Please know you and your family are in our thoughts during this difficult time. Thank you for choosing us to care for your sweet pet and we are always here for you if needed.Â
Today we had to put down a beloved pet. Our vet sent us to this facility to have additional testing (ultrasound) done. Dr. Soga reviewed the information provided by the vet and suggested an alternative test (much less cost) first. The result indicated a terminal condition. The facility provided a separate room that is dedicated to easing this transition. It was furnished with comfortable couches/ chairs/ a treat basket with all kinds of favorite treats for the pet / books to read to children concerning the loss of a... read more
I've used the services here at least 4 times. The first time (years ago) left a lot to be desired. The dr (not sure he's still there), argued with me about a treatment options he wasn't considering. He finally relented and my dog was immediately better. But I'd like to focus on my last visit. In December of '22, I took my 16 year old, beloved pet in after what appeared to be a seizure. From the minute I told the front desk that I thought we'd be looking at euthanasia, things became sacred. They were gentle, private and ver... read more
Business response:
Lisa, thank you so much for taking the time to leave us a review! We are so pleased to know our hard-working team was able to help your sweet Elton J Dog (great name), get to feeling his best! We hope you know that we are always here for you and your pets if need be! Take care.Â
Yes, your wait time is going to be long. Plan for a whole day if your pet isn't in absolute emergency status. They prioritize based on severity, which I know I'd appreciate if my pet were in dire need. But the level of assessment, diagnosis, and prognosis is still far better and faster than what your vet can do if your pet (and you) need to know exactly what's going on immediately. Minus the long day, I've always gotten great care and results here.Â
Business response:
Victoria, thank you so much for taking the time to leave us a review! We appreciate your patience as we are in the midst of our busiest season, three day weekends are always busy for our team as well. We can't begin to understand the level of stress you feel about your pet's state, and we are working to make things more efficient. However, we are so pleased to know we met your expectations in terms of care.Â
We appreciate the kind, compassionate care our dog received from the staff at Mission Vet. We brought our golden retriever in last week and this practice was so good to us and our dog. Dr. Hardy (I think that was his name) was kind and thorough when explaining his diagnosis. He gave us all the privacy and time we needed to say good bye to our boy. There is a special room where they thought of everything you would need or want when saying good bye to your pet. It made a horrible situation a little more bearable. We picked up... read more
Business response:
Theresa, thank you very much for taking the time to share your experience with us. Please accept our sincerest apology for the loss of your sweet Roman. We cannot begin to understand how hard this is. Our team takes their jobs very seriously and when it comes down to these types of situations, it is our goal to provide the utmost care and comfort for pets in need. We are thinking of your family during this tough time.Â
Brought our dog here for knee surgery. They were Efficient, caring and professional. Will be taking him for another procedure and would recommend this place to anyoneÂ
Business response:
Elle, thank you so much for taking the time to share your kind words with us! Please know that this feedback goes a long way with the staff and is motivating to help them keep doing the best they can! We are anticipating your sweet dog's return and wish him all the love and a speedy recovery!Â
I was a little worried with some of the latest reviews... almost turned away! So glad I didn't. This place was amazing, we had a little bit of a wait but overall 2 hours for an eye infection was tolerable, considering this place was pretty busy on a 4th of July holiday. Everyone was polite and upfront with the cost of this emergency visit. 130.00 just to be seen... fyi... plus whatever cost are added for the care of your furry kiddo. Well worth it to me. We have Pixy's meds and I have a clear mind that we won't be loosing an... read more
Business response:
Kristy, thank you so much for sharing such kind words. We very much appreciate you choosing us to care for your sweet Pixy. We are currently working to implement a system that with alleviate wait times. However, your patience is appreciated. Our team works very hard to give the best care and communication to every pet and owner that comes through our doors. Of course, we hope Pixy does not have another reason to return, but we will always be here for you both if need be! Take care.Â
Mission Veterinary Emergency & Specialty has a 4 star rating with 1,965 reviews.Â
Mission Veterinary Emergency & Specialty is open now. It is open 24/7.Â