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Mission Veterinary Emergency & Specialty
- Emergency Pet Hospital
- Mission, KS
About this business
Location details
5914 Johnson Drive, Mission, KS, 66202, United States
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This place is expensive! Although they did take a look at our baby and gave us the options and since we opted to take our baby home and wait til Monday for her reg. Vet appt since she was stable; they opted to waive the fee of seeing her. We appreciate their understanding and fully disclosing all options.
Business response:
Thank you for your review. We appreciate your understanding of the options provided during your visit. We're glad we were able to assess your pet's condition and offer you various choices for care. Our goal is always to provide the best possible service while considering our patients' needs and their owners' preferences. We're pleased that we could waive the fee in this instance, given your decision to follow up with your regular veterinarian.
They were great with both my pugs. They passed a week apart from different medical issues. They were very helpful in the goodbye room and helping get the arrangements made. I most recently made a visit due to my new dog limping around. The vet said his knee had dislocated and she put it back in place. She told us she didn't want to charge us for unessecary xrays and tests. I really appreciated her not trying to charge us an arm and a leg. I will recommend this place any day!
Business response:
Thank you so much for taking the time to share your experience, Amy! Please accept our sincerest apology for the loss of your sweet doggies. We cannot begin to understand how difficult this must be and our hearts are with you during this time. We appreciate your kind words and entrusting us with their care. We hope you know that we are always here for you should you ever need us for care or support. Take care!
There are a lot of negative reviews on here, which made us wary ... but after the corgi hurt his leg last Saturday, and having had a terrible experience at Blue Pearl, we didn't have much choice. WOW, were we surprised. From front desk staff to vet to the tech who discharged us, everyone was kind, attentive, helpful, and explained everything we needed to know. We loved the vet, Dr. Kilgore, who carefully explained treatment options to us, and the corgi loved the tech so much that he didn't want to leave her when it was time ... read more
Business response:
Thank you for sharing your positive experience with us! We are so happy to know both you and your sweet pet were well taken care of during your visit. Dr. Kilgore is a wonderful ER veterinarian, and we are pleased to know he was able to help your pup in their time of need. We wish them a speedy recovery, and please know we are always here for you both should you ever need us. Take care.
My husband & I recently (after 7PM on a Friday night) took our 10 year old cat, Panda, to Mission Veterinary Emergency at the recommendation of our local vet. Our vet found that she had fluid in her lungs and needed Xray's to further diagnosis the problem. We were seen immediately upon arrival at Mission Vet. and Panda was taken to the ICU for oxygen. After Xrays were taken, Dr. Brittany McBrain at Mission Vet. met with us and said that a cancerous mass was found in Panda's chest pressing on her lungs and her heart. Dr. McB... read more
Business response:
Linda, thank you so much for taking the time to share a review with us. Please accept our sincerest apology for the loss of your sweet Panda. Our hearts are with you and your family during this time. We appreciate you expressing such kind words in regard to Dr. McBrain and our team- we agree, she is a wonderful veterinarian. Please know that this has been shared with her and the other team members who cared for Panda. Please know that we are always here for you should you need us. Take care.
Took my pug to see these folks yesterday. They were so kind, compassionate and caring! Highly recommend!
Business response:
Thank you for taking the time to share your kind words, Jessica! We are pleased to know our team could help your sweet pet in their time of need. Please know that we are always here should they ever need us. Take care!
We took our dog there with end of life issues. Blue Pearl would have tried to. Sell us all sorts of tests and Mission did not. They basically said it is what it is take him home and make him comfortable. We were so appreciative of this.
Business response:
Lisa, thank you for taking the time to leave us a review. Please know you and your family are in our thoughts during this difficult time. Thank you for choosing us to care for your sweet pet and we are always here for you if needed.
Today we had to put down a beloved pet. Our vet sent us to this facility to have additional testing (ultrasound) done. Dr. Soga reviewed the information provided by the vet and suggested an alternative test (much less cost) first. The result indicated a terminal condition. The facility provided a separate room that is dedicated to easing this transition. It was furnished with comfortable couches/ chairs/ a treat basket with all kinds of favorite treats for the pet / books to read to children concerning the loss of a... read more
I've used the services here at least 4 times. The first time (years ago) left a lot to be desired. The dr (not sure he's still there), argued with me about a treatment options he wasn't considering. He finally relented and my dog was immediately better. But I'd like to focus on my last visit. In December of '22, I took my 16 year old, beloved pet in after what appeared to be a seizure. From the minute I told the front desk that I thought we'd be looking at euthanasia, things became sacred. They were gentle, private and ver... read more
Business response:
Lisa, thank you so much for taking the time to leave us a review! We are so pleased to know our hard-working team was able to help your sweet Elton J Dog (great name), get to feeling his best! We hope you know that we are always here for you and your pets if need be! Take care.
Yes, your wait time is going to be long. Plan for a whole day if your pet isn't in absolute emergency status. They prioritize based on severity, which I know I'd appreciate if my pet were in dire need. But the level of assessment, diagnosis, and prognosis is still far better and faster than what your vet can do if your pet (and you) need to know exactly what's going on immediately. Minus the long day, I've always gotten great care and results here.
Business response:
Victoria, thank you so much for taking the time to leave us a review! We appreciate your patience as we are in the midst of our busiest season, three day weekends are always busy for our team as well. We can't begin to understand the level of stress you feel about your pet's state, and we are working to make things more efficient. However, we are so pleased to know we met your expectations in terms of care.
Frequently asked questions about Mission Veterinary Emergency & Specialty
How is Mission Veterinary Emergency & Specialty rated?
Mission Veterinary Emergency & Specialty has a 4 star rating with 2,088 reviews.
When is Mission Veterinary Emergency & Specialty open?
Mission Veterinary Emergency & Specialty is open now. It is open 24/7.