Mountainside Fitness

Nicole M. 

on Yelp

5 years ago

UPDATE: Despite graces claims that charges are being reversed, the charge remains on my husbands account. GIVE US A NUMBER SO WE CAN CANCEL. WORST SERVICE EVER. I wish we could give zero stars. My husband is a healthcare worker, on the front lines. He's been trying to cancel his membership for MONTHS due to the virus and has had to go through tremendous hoops and zero help from this place. When he did go in, there was ZERO cleaning being done and no enforcement of social distancing. ThImagine our surprise on July 10th when w... read more

Richard O. 

on Yelp

5 years ago

I wake up this morning to find out that Mountainside Fitness in Queen Creek charged me $61.39 (instead of my regular monthly membership fee of $37 and change) ... No one is answering the phone and I'm unable to leave a voicemail but yet they say I can come in (in the middle of COVID, no less) if I need help or assistance. I literally have to walk into this place in the middle of a pandemic ... What a joke. Seriously?!?!? Not sure if it's worth putting my health at risk over $25 (probably not) but I will definitely disputing ... read more

Mari S. 

on Yelp

5 years ago

I've been meaning to write a review for a LONG time, when I was a member and before I cancelled my membership I spoke with staff and managers several times about the obvious issues without change. I wanted so much to remain as a customer, the location is perfect for me and enjoyed the classes... didn't love the floor area with machines and free weights, often crowded. Anyhow, my biggest issue was cleanliness. I joined shortly after they opened it was clean, new, fresh, I was excited. As time went on I started seeing dirty b... read more

Calyssa W. 

on Yelp

5 years ago

I recently made the switch to Mountainside fitness from another local gym and I am so glad I did! Such a clean environment, never crowded, the staff is so helpful and the classes are great! 5 stars!!! 

Amber S. 

on Yelp

5 years ago

I have been a member for years. As a health care worker who doesn't want to expose the public to any possible asymptomatic covid while working out (or using the sauna...how do you social distance that?) I asked if I could cancel my membership by phone or email. They Facebook messaged me back and forth telling me how I needed to send a certified letter to cancel or come in. I chose to go in for the sake of time and the postage cost. None of the employees were wearing masks. I told them I wouldn't be back due to this lack of c... read more

Bobby C. 

on Yelp

5 years ago

Super clean and very nice. The workers are super friendly but not a great use of space for weight lifting. Not many options if you're into power lifting. 

Robert M. 

on Yelp

6 years ago

My experience with Mountain Side Fitness has been outstanding. I am a diabetic and since I came back to to the gym in December of 2018, I have lost 27 pounds and all my numbers in relation to diabetes are spectacular. I had a personal trainer Christy who pushed and encouraged me to better myself in a healthy way. I love the Queen Creek gym and the entire staff is so friendly. I have nothing but praise for the staff, and the gym, as they offer so much to attain your goals and tools to maintain a healthy lifestyle. As they say... read more

Trevor S. 

on Yelp

6 years ago

This is the only gym I know of that rewards your loyalty by charging you an annual fee of $35. I trained there for two years and just realized they were charging this bullshit fee. When I went to cancel my membership they then informed me that I need to come in and sign my cancellation notice. If you can deal with a company trying to nickel and dime you with silly fees and an array of hoops you need to jump through to cancel your membership, this is the place for you. I prefer a gym with straight forward business practices a... read more

Jennifer T. 

on Yelp

6 years ago

I pay a good amount to come to this gym. And most days the music doesn't even work. Even with headphones I can hear people grunting because there's no other background music. And takes a while to get equipment fixed when broken. And they need to get rid of the basketball court that maybe only a few people use and they can utilize that for more equipment. And they need to be better at cleaning the equipment. I got a staph infection from the smith machine bar a few months ago.