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Mountainside Fitness
- Gyms
- Queen Creek, AZ
About this business
Location details
21002 S Ellsworth Loop Rd, Queen Creek, AZ, 85142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I love this club. I've been working at this club for 2 years. Nothing compares to this location. The atmosphere is so positive, inviting and clean! Everyone is so nice. We all work so hard to keep this club as great as it should be. The members here are so great, you guys always make me want to come to work! I love my managers and co-workers. This really is my home away from home. Everyone should give this club a try!
Business response:
Alicia, Thank you for taking the time to write us a 5-star review, we really appreciate feedback of any type from our members! We are always looking for ways to improve, so thank you so much. Have a fabulous week!
I travel all over Arizona selling fitness equipment, and loved using Mountainside facilities until I came to the Queen Creek location. I am disappointed to say my visit here after work was very unpleasant. Despite being one of the smaller busy locations, you will find half of the machines out of order. And If you happen to need assistance; good luck trying to pull a staff member away from their cliques that seem to linger around occupying machines, and gossiping about members. Also you must beware of the mold growing in the ... read more
Business response:
Senior, We would appreciate a chance to improve your experience with us. Are you open to having someone from our team reach out to you separately? If so, let me know. Thank you!
Garbage in every way. Typical Globo Gym feel and seems nice on its face, but if you try to cancel they'll screw it up 1000% of the time. Both me and my wife did cancellations and both of them ended up overcharging us and we had to jump through flaming hoops to get our money back. Don't become a member unless you like hidden fees, like the annual fee they don't tell you about. Go to PF or anywhere else literally
Business response:
Hi Shaun. I am sorry that your experience canceling your membership was difficult. The only requirement we have for month to month memberships is a 30-day notice. Our annual fee is described on our agreement and we put that money to great use every year upgrading the clubs. We would love to give you a call to hear about your experience and if there is anything we can do to make things better for you. We'll message you on the side.
I've reviewed this gym location before but I will do it again. I've been coming to this location for over a year and I have never appreciated a gym and it's staffs confidence and manners more than this one. While everyone who attends this gym, we all make friends with the staff. The managers are genuine and really care for their members and their kids in the childcare. The equipment, smoothie bar, locker rooms, and showers are and have always been (in my experience) clean and ready for the members to use. My two year old lov... read more
Business response:
Thanks Katelyn, we appreciate having you as a Member!
Staff is cool. They keep machines and equipment in good shape. Good people go to the gym there. My only issue is that it is so small for how many memberships they have.
I've only been a member here for 3 months, and it took all the courage I had to finally join a gym seeking help with my health. From the time I walked in and signed up I felt welcomed and never judged. The employees at the door always greet us with a smile and say goodbye when we leave. There are people of all sizes, ages and abilities here. Most people listen to music or watch TVs that are on all cardio machines and up in the center of the room. The gym music has only been loud once, most times I barely hear it. I have 2 pe... read more
The Mountainside in Gilbert is really nice so I expected to see the same here. First the equipment and locker room are really nice but everything is so squished together there is no where you can workout. I couldn't be on the chest fly machine because they overlap with the leg curl machine when someone is on it. If you want to squat on the rogue racks you have to face each other about 3ft apart. The dumbbells are setup backwards. They count down from left to right. This is the only gym that I've ever seen setup this way. It ... read more
My husband and I haven't even joined the gym yet and I am already impressed with their employees. My husband and I were deciding between two gyms and having one phone conversation helped me make the choice! I have a two month old, so the gym we go to must have childcare. So I called in and asked a few questions and the gentleman said he was knew and transferred me to someone who has worked there longer. The woman was so pleasant and polite! Being a first time mom, I bombarded her with questions: how old does he have to be to... read more
I came here to test out the facility when it first opened up. I used a promotional pass that I received in the mail. I didn't get a tour and was told I could workout and come to front desk afterwards to speak to someone about membership and plus they had my ID. Not only did I not get a full tour of the facility, I was rushed because the sales associate had a couple who was waiting in line for her. She did not do a good job on trying to sell me on the benefits of this facility other than it's new and it has new equipment. A... read more
Business response:
Barry, We are happy to share that our Queen Creek location is one of our most successful and well liked facilities. It looks like your personal situation has some room for improvement. I have spoken to our General Manager Taylor who will be happy to give you a personal tour and an opportunity to try us free for another week! Please let us know if you would like to accept our offer. We are confident that if given the opportunity we can improve your experience at Mountainside Fitness.
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 713 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 9:00 p.m.