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Mountainside Fitness
- Gyms
- Queen Creek, AZ
About this business
Location details
21002 S Ellsworth Loop Rd, Queen Creek, AZ, 85142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Great facilities, good location, clean, well maintained, and it's run well. If you're serious about fitness this is the place for you. My wife and I love the kids' facilities. After a free trial week we decided to join and haven't regretted it! The only cons are: 1. The music is too loud, so loud I can't hear above my own earphones. 2. Hours: I wish they had longer open hours. 3. Sometimes the atmosphere feels a little lounge like/pick-up place, but I can ignore that.
This is a really nice, clean gym. I've enjoyed most of the classes I've tried. It is just SO crowded. I'm also not super impressed with the childcare. It's pricey and while the childcare area is really nice and well-maintained, they don't seem to have a limit for the number of children that can be in there with only a few adults/teens watching. The babies are kept separate from the other kids, but "baby" ends when the child is one. So one-year-olds can be in there being trampled by 8-year-olds. Some of the childcare workers ... read more
The persons who handle the finance dept. All tell you different answers. Nobody knows where my contract is not corporate or the branch so when i wanted to see what they had aigned me uo for they had no paperwork. There is a huge sign up fee, and then 6 months before my contract is up i have a annual fee that i was not aware of. Very poor communication.
Business response:
Ashlee, we apologize if you are getting different answers to your concern. As for our fees, when a new member signs up they pay first and last month up front plus a $35 processing fee. First month fees are prorated based on when you join during the month. There are no additional sign up fees that are collected. We do have an annual fee that we collect from our members that was anywhere between $25 and $55 this year based on the type of membership you have (individual, couple or family). Annual fees are communicated in o... read more
Ok, I must say the gym it's self is good. But it has alot of issues. I hate the loud music playing. The young teenage on the floor just making a mess and getting in tge way. I also see you childern on the floor that's just crazy. Also the all the employee's are teenagers ugh! The juice bar is horrible it's not that hard to make a protein shake come in! Daycare that's just a mess! I am not sure how long I will stay at the gym. The other thing is yes this gym is crazy crowed.
Business response:
Kim, we are sorry to hear that you are not satisfied with Mountainside Fitness Queen Creek. We are a family friendly club and do have a lot of programs that cater to families, like Sunday Family Day which does increase the volume of kids in the club on that particular day. In addition, our club floor is open to members 12 years of age and up, and we know a lot of members do take advantage of this especially with the basketball court. Our General Manager would love the opportunity to speak with you in more details about yo... read more
Full disclosure - I JUST signed up for this gym; I was a member 10 years and 50lbs ago, so I'm already familiar with them. The purpose of my review today is to single out an individual. His name is Luke Schreiner. He's the Assistant General Manager. I met him the other day when I signed up. He took the time to answer my limited questions. I mean, I was there to sign up, not "shop". So, he got down to business. Where he shined was in the follow up. Apparently there was a glitch in their system and he wasn't able to send me a ... read more
Business response:
Bruce, we really appreciate the kind words about Luke and will definitely pass them along. We are glad to have you back at Mountainside Fitness and want you to know we are here for you to help you meet your goals. Definitely take the time to meet with your Fitness Manager and do your free evaluation, it can be a very helpful in understanding how to meet your goals. Good luck, you got this!
I was very excited to join this gym due to the location, but I am not super impressed so far. This is pretty much the only gym in the area so it is SUPER crowded. I have no idea how they think it is going to sustain any more growth. During peak ours it is pretty much packed elbow to elbow. This may sound silly but they blast the music throughout the gym SO loud so it's hard to even hear my own music on my headphones. Also, their wifi is terrible. Makes listening to music via pandora even more annoying when it's constantly bu... read more
Business response:
Julie, we are glad to hear that you are enjoying the amenities at the club and can appreciate the concerns you have as a member. We have passed on your comments to our management team at Queen Creek. Know that they are working with our WIFI provider to see what they can do about the connection and hope to have that resolved. You are always welcome to voice concerns to our management directly when you are at the club, we are always looking to hear from our members.
I don't even know where to start...this gym had the potential to be great. It is centrally located and the only gym in town (sorry la fitness you don't count). With that said, having a customer base of 150k people, they should have made it bigger. During peak hours, it is impossible to work out without waiting for equipment. The gym appears clean but the people that workout here are slobs. They do not re-rack their weights. And when they do re-rack their weights, they make no effort to keep them organized. Here's a tip mount... read more
Business response:
F.C., thank you for taking the time to write your review. We will definitely look into the concerns you have brought up with our team. If there are any specific incidents you would like to address, please do not hesitate to DM me.
Great gym but having to wait 30 minutes to sign up before giving up and leaving is a bit much. I want to give you my money!!
I am so grateful for this fitness center! It is my home away from home. My kids enjoy the childcare so much that they don't want to leave. All of the ladies and guys in there are so sweet to my kids. Riley and Samantha went above and beyond in making my daughter feel special on her birthday on Friday. The classes are incredible and motivating as well! I've made so many friends in there also because everyone is so friendly. Julie E, Tonia A, Tina L, Yesenea, and Christy S have all made an incredible impact on my weight loss j... read more
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 715 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.