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Mountainside Fitness

4.4

About this business

Location details

21002 S Ellsworth Loop Rd, Queen Creek, AZ, 85142, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.4720 reviews
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Jenna L.'s profile image
Jenna L. 
rating
7 years ago

I've only been a member here for 3 months, and it took all the courage I had to finally join a gym seeking help with my health. From the time I walked in and signed up I felt welcomed and never judged. The employees at the door always greet us with a smile and say goodbye when we leave. There are people of all sizes, ages and abilities here. Most people listen to music or watch TVs that are on all cardio machines and up in the center of the room. The gym music has only been loud once, most times I barely hear it. I have 2 pe... read more

Casey J.'s profile image
Casey J. 
rating
7 years ago

The Mountainside in Gilbert is really nice so I expected to see the same here. First the equipment and locker room are really nice but everything is so squished together there is no where you can workout. I couldn't be on the chest fly machine because they overlap with the leg curl machine when someone is on it. If you want to squat on the rogue racks you have to face each other about 3ft apart. The dumbbells are setup backwards. They count down from left to right. This is the only gym that I've ever seen setup this way. It ... read more

Sarah W.'s profile image
Sarah W. 
rating
7 years ago

My husband and I haven't even joined the gym yet and I am already impressed with their employees. My husband and I were deciding between two gyms and having one phone conversation helped me make the choice! I have a two month old, so the gym we go to must have childcare. So I called in and asked a few questions and the gentleman said he was knew and transferred me to someone who has worked there longer. The woman was so pleasant and polite! Being a first time mom, I bombarded her with questions: how old does he have to be to... read more

Barry W.'s profile image
Barry W. 
rating
7 years ago

I came here to test out the facility when it first opened up. I used a promotional pass that I received in the mail. I didn't get a tour and was told I could workout and come to front desk afterwards to speak to someone about membership and plus they had my ID. Not only did I not get a full tour of the facility, I was rushed because the sales associate had a couple who was waiting in line for her. She did not do a good job on trying to sell me on the benefits of this facility other than it's new and it has new equipment. A... read more

Business response:

Barry, We are happy to share that our Queen Creek location is one of our most successful and well liked facilities. It looks like your personal situation has some room for improvement. I have spoken to our General Manager Taylor who will be happy to give you a personal tour and an opportunity to try us free for another week! Please let us know if you would like to accept our offer. We are confident that if given the opportunity we can improve your experience at Mountainside Fitness. 

Clayton S.'s profile image
Clayton S. 
rating
7 years ago

Great gym, great training. Equipment is good and usually available when i go. Overall very impressed with the gym and location. 

Business response:

Thanks for the review Clayton! 

Lyndi G.'s profile image
Lyndi G. 
rating
7 years ago

This place is awesome. Nice staff, tons of equipment,towel service. Yes its more expensive than some others I personally feel its worth it. It does get busy but I have never had to wait for equipment. Not sure about the other reviews saying it was dirty. This gym is very clean even at its busiest times. 

Business response:

Thanks Lyndi, we are happy to hear you are enjoying your membership at Mountainside Fitness. We do take pride in our club and appreciate your kind words. If you ever have any questions, comments or concerns, please do not hesitate to speak with staff or our GM, they are there to assist you in any way possible. Thanks for being a member! 

Matt M.'s profile image
Matt M. 
rating
7 years ago

Broken equipment doesn't get fixed. The same trash had been sitting in several lockers for month. Showers malfunction and drop from warm to scolding. Spoke with employees and reported issues but nothing had been done about it. If they had better management then they would get 5 stars. 

April A.'s profile image
April A. 
rating
7 years ago

This gym is clean, the classes are very good and it is never too crowded. Also, my kids love the kiddy area. Yes, it is a little more expensive than the $10 gyms you can find, but paying a little extra is worth the money for this gym. 

Business response:

Thanks April, we are happy to hear you are enjoying your membership at Mountainside Fitness and that your kids are enjoying our MKids childcare. If you ever have any comments, questions, or concerns, please do not hesitate to speak with our GM, we love to hear from our members. 

Spencer G.'s profile image
Spencer G. 
rating
8 years ago

Some of the highly critical reviews are a bit mutha. My wife and I switched to MSF for the day care and while some days girls/guys might not be perfect in there 9/10 times it's perfect. Yes the gym gets crowded and it's a major bummer for the small basketball court. But the staff has been excellent to us. It's a gym people you sweat and stink the place up, go to LA up there street if you want to see gross. Location could use expansion and some fine tuning but we are happy with it 

Business response:

Spencer, thank you for taking the time to review Mountainside Fitness Queen Creek. We are glad to hear you and your wife are enjoying the club and taking advantage of all we have to offer. If you have any concerns never hesitate to speak with our GM, Taylor, he is more than happy to listen and speak with you. 

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.4 star rating with 720 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is open now. It will close at 11:00 p.m.