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Mustang Creek Estates of Frisco
- Assisted Living Facilities
- Frisco, TX
About this business
Location details
1200 West Main Street, Frisco, TX, 75033, United States
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The staff and the aides at Mustang Creek are professional and friendly. My mom has had many health issues and they have been right on top of everything for her. The house and kitchen are always clean and my mom’s room is always maintained. Cannot recommend Mustang Creek enough!
Business response:
Lori - we truly appreciate you sharing your experience with Mustang Creek! We are so proud to hear that our team members have been a valuable support in meeting her needs. Thank you for your kind words about our staff, we are happy to hear how friendly they are. If there is anything else we can do for you, please let us know. Thank you for your recommendation!
Salesman was very informative, supportive & kind. Move in was a bit shakey but turned out great. The house my mom is I. Has quite a few I. Hospital beds. Probably would have liked to have her in a more social house but they do work to keep her entertained.
Business response:
Linda - we are delighted to hear that our Sales Director was such a valuable resource for you from the beginning of your journey with us! We have a wonderful Activity Director and an Activity Assistant, who are dedicated to providing activities to all of our residents. Our residents are welcome to enjoy activities in all of our houses, getting to know all of the residents who are part of the Mustang Creek family. If there is anything else we can do for you or your loved one, please let us know!
My uncle moved to Mustang Creek Estates a few months ago. So far, we have been impressed with the friendliness of the staff and the layout of the different buildings. We like that there are separate units on the campus to choose from depending on the residents' needs. Plus, the seniors get a lot of individual, positive attention since each unit houses a small group of seniors. Overall, my uncle has made an easy transition from living on his own to living at Mustang Creek, and we have been very pleased.
Business response:
We are so thrilled to hear that you and your loved one have had such a positive experience with us! We are proud of our home-like model, with individual houses, to allow our residents to feel truly comfortable. We are especially grateful that you recognized the thoughtful, individualized care that we strive to provide for each resident. Thank you for sharing your feedback and experience, please feel free to reach out to us for any additional support you may need!
[name removed] (sales director) was so kind and caring. My Mom fell at a different facility. [name removed] was quick to give her an ice pack and he checked on her all that day and the next day! (Even though it had nothing to do with his facility.) He was quick to help us with any questions we had and to facilitate info we needed done. [name removed] was also amazing and helped us do all paperwork etc. that we needed done. We needed placement very quickly and they helped that happen. We had a great experience and were very i... read more
Business response:
Shannon - we are so proud to hear how our team went above and beyond for your loved one! We truly appreciate the kind words about our Sales Director. Thank you for sharing your experience and we are so happy to have you and your loved one apart of the Mustang Creek family!
Never met admin-brother deals with them. Dad likes certain cooks, stove broken at moment food coming from another "home" cold. Especially likes going out to eat-when it doesn't get canceled. They worked with us. Yes, we would recommend this community to others. It's convenient for our families need. My father is also assisted by the VA and Hospice
Business response:
Cindy - thank you for sharing your experience. We are happy to hear that we were able to work with you and your loved one to make the transition smooth. Thank you so much for the recommendation, if there is anything else we can do for you, please let us know.
I been working here for almost 7 months i love taking care of my residents there so sweet make me laugh and my coworkers are so nice and i enjoy helping them out the residents always have a smile in there smile in there face and it just makes me feel better im helping them with things they need help with and my day be going by quick with just being with the residents.
Business response:
Carime - thank you for sharing your experience of working with us! We are ecstatic to have you apart of our Mustang Creek family, caring for our wonderful residents! Thank you for your review.
I have been living at MCE since 2022. The staff is amazing especially [name removed]. The caregivers are very nice and helpful. This is my forever home and my family is close by. I am a big football fan and play bingo every time we have it. We are like a family and eat together except for 4-5 of the thirteen residents.
Business response:
Beth - thank you so much for sharing your wonderful experience at Mustang Creek Estates! We are thrilled to hear that you feel at home and supported by our amazing staff! It is heart-warming to know that you enjoy being apart of our close-knit community. We are honored to be your forever home. Your feedback means so much to us, thank you again for your sharing your experience!
The staff is awesome and they are very helpful! My husband loves the meals. It is very clean at Mustang Creek Estates. We are pleased with the value.
Business response:
Thank you so much for sharing your review! We are ecstatic to hear that your husband loves our three home-cooked meals! We truly appreciate you sharing your experience, thank you again!
I want to thank [name removed] and everyone at Mustang Creek Estates. Not knowing anything about assisted-living or even what the process look like, Dan and his team were exceptional with providing information to us in a clear manner. I am looking forward to years of future partnership with my mom and the team at Mustang Creek Estates.
Business response:
Christopher - we truly appreciate the kind words about our Mustang Creek team in Frisco! We are so happy that our team was able to help provide such a positive experience for you and your loved one. Please let us know if there is anything else we can do for you during your mom's stay at Mustang Creek. We appreciate your trust in us and look forward to many wonderful years ahead with your mom apart of our Mustang Creek family! Thank you for your thoughtful review.
Frequently asked questions about Mustang Creek Estates of Frisco
How is Mustang Creek Estates of Frisco rated?
Mustang Creek Estates of Frisco has a 3.9 star rating with 249 reviews.
When is Mustang Creek Estates of Frisco open?
Mustang Creek Estates of Frisco is open now. It is open 24/7.