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Mustang Creek Estates of Frisco
- Assisted Living Facilities
- Frisco, TX
About this business
Location details
1200 West Main Street, Frisco, TX, 75033, United States
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The staff is awesome and they are very helpful! My husband loves the meals. It is very clean at Mustang Creek Estates. We are pleased with the value.
Business response:
Thank you so much for sharing your review! We are ecstatic to hear that your husband loves our three home-cooked meals! We truly appreciate you sharing your experience, thank you again!
I believe I am getting good value for the price. Staff is very friendly and I have not had any major concerns. My mom is very happy there her only re occurring complaint is lost laundry. I worry about her bathing schedule, as she says she doesn't always get a shower. Staff says she gets a shower 3 times a week, my mom is in memory care so I can't fully trust her her opinion
Business response:
Mark - thank you for sharing your experience! We are so happy to hear how happy your mom is with us! We always encourage our families to get in contact with our wonderful leadership team to address any concerns so we can come to a solution as soon as we can. We appreciate you sharing your review, thank you again!
I want to thank [name removed] and everyone at Mustang Creek Estates. Not knowing anything about assisted-living or even what the process look like, Dan and his team were exceptional with providing information to us in a clear manner. I am looking forward to years of future partnership with my mom and the team at Mustang Creek Estates.
Business response:
Christopher - we truly appreciate the kind words about our Mustang Creek team in Frisco! We are so happy that our team was able to help provide such a positive experience for you and your loved one. Please let us know if there is anything else we can do for you during your mom's stay at Mustang Creek. We appreciate your trust in us and look forward to many wonderful years ahead with your mom apart of our Mustang Creek family! Thank you for your thoughtful review.
I’m very pleased with the introductions and facilities! Looking forward to visiting my Dad. [name removed] and [name removed] were extremely helpful and accommodating! Thank you! I am an out of state daughter and know my Dad will be comfortable and well taken care of! My Mom will feel comfortable with him here as well!
Business response:
Lisa - we are so happy to hear that your experience with Mustang Creek was so great! Thank you so much for recognizing our Frisco team on the campus, we are thrilled they made such a positive impact! We are so happy to have your dad apart of the Mustang Creek family, please let us know if you need anything from us to make his stay even more comfortable! Thank you for your kind words!
[name removed]and [name removed] are the only two we have met at Mustang Creek Estates in Frisco and they are both wonderful!! Thank you. We appreciate them and their time to help us care for our family member!!! !!!!
Business response:
Jay - we appreciate the kind words about our Frisco staff! We are so happy that they were able to be such a wonderful resource to you and your loved one! Thank you for the kind review!
We’re very pleased with the new resident meet and greet! Both [name removed] and [name removed] were extremely knowledgeable, informative, and kind! Thank you!!!!!!
Business response:
LaVell - thank you so much for the recognition of our leadership on our Mustang Creek Frisco campus! If there is anything else we can do for you, please don't hesitate to reach out. Thank you again for your kind review!
We’ve had a really good experience with getting my mom settled in to Mustang Creek. Other than a few little bumps we’ve had an easy time. The people there are so friendly and are willing to help however they can.
Business response:
Julie - we are so happy to hear that you have had such a good experience with our Mustang Creek Frisco campus! Thank you for the kind words about our staff, if there is anything else we can do for you or your mom, please let us know! Thank you again for your review!
The warm and welcoming environment at Mustang Creek immediately stood out. The staff are incredibly compassionate and attentive, going above and beyond to ensure that residents feel comfortable and well-cared for. The ratio of staff to residents is impressive, allowing for personalized care and attention! Mustang Creek Assisted Living Facility is a top-notch choice for assisted living. It offers a nurturing and supportive environment where residents can enjoy a high quality of life. I highly recommend Mustang Creek to anyone... read more
Business response:
Kris - thank you so much for your raving five star review of our Frisco campus! We are ecstatic to hear how much you appreciate and notice our wonderful homes, staff, and quality of care we provide. It is wonderful that we have made such a positive impact on you and your loved one, we truly appreciate your feedback. Thank you for sharing your experience and for your recommendation!
The staff was so nice and friendly. Everyone was welcoming and knowledgeable. The place is clean and engaging. [name removed] in particular was so responsive and helpful. I feel very secure in having my mom here and I believe she will thrive!
Business response:
Kim - thank you so much for your kind words about our Frisco campus staff! We are so happy that you trusted us with your mom, please let us know if there is anything else we can do you for all! Thank you again for your review!
Frequently asked questions about Mustang Creek Estates of Frisco
How is Mustang Creek Estates of Frisco rated?
Mustang Creek Estates of Frisco has a 3.9 star rating with 225 reviews.
When is Mustang Creek Estates of Frisco open?
Mustang Creek Estates of Frisco is open now. It is open 24/7.