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Mustang Creek Estates of Frisco
- Assisted Living Facilities
- Frisco, TX
About this business
Location details
1200 West Main Street, Frisco, TX, 75033, United States
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It is conveniently located to us and we had a friend who was there until she passed away so we were familiar with it. She is happy there.
Business response:
We deeply cherish your kind words about our convenient location and are honored she is happy there. Condolences on the loss of your friend.
My Grandfather is at this community he loves it, I visited him recently; he was happy with the care and loves the managers and staff. He was pleased with the activities they offer and couldn't wait to go to the next bingo. I would recommend this community for your loved ones.
Business response:
Sharlie - we are thrilled to hear your grandfather loves our community, care, and activities like bingo. Thank you for recommending us!
Mustang Creek Estates in Frisco provides a safe haven for your loved ones. Rather than one big facility, it is divided into family-like cottages where residents are grouped in accordance to their needs and abilities. The staff is friendly and helpful. Rooms are adequately sized and the cottages are kept clean and inviting. I especially liked the all inclusive pricing for each level of care. You aren't blindsided with multiple fees that can dramatically increase the monthly cost.
Business response:
Peggy - thank you for sharing your experience with our home-like style care and all-inclusive pricing. We're grateful you found our staff helpful. It means so much to us that you recognize how we've designed Mustang Creek Estates as a home-like approach rather than one large facility. We're pleased that you appreciated the adequately sized rooms and the clean, inviting atmosphere we maintain throughout our homes. Thank you again for sharing your review!
They are set up like a small neighborhood. Residents are able to walk outside safely. The meals are cooked in each house for the people. It was cool to see a musical performer entertaining over 20 residents. They were all happy and the house smelled really good.
Business response:
We deeply cherish your kind words about our neighborhood setting, safe walking areas, and home-cooked meals. Wonderful to hear residents enjoyed the musical entertainment! Thank you for sharing your experience, please let us know if we can answer any other questions for you!
I really liked the way one of the staff was holding my grandma's hand when I visited unannounced. Very nice to see the caring approach. [name removed], the sales guy is so much fun and keeps the people/patients happy and smiling. F house smelled so good and the food looked tasty. Thanks for caring.
Business response:
Savannah - Thank you so much for taking the time to share your experience. It truly means a lot to us. We’re so glad your unannounced visit gave you a genuine look at the care and compassion our team provides every day. Our staff is deeply committed to treating every resident with kindness, dignity, and respect. We also appreciate your kind words about our team member in sales. It’s wonderful to hear that F House felt welcoming and that you noticed the pleasant environment and appetizing meals. We work hard to make our commu... read more
My husband was a resident of Mustang Creek Estates memory care house from[date removed] until his passing in[date removed]. I began my search for memory care for my husband in the fall of 2023. At that time, [name removed] reached out to me and gave me some information but I was not ready to make a decision at that time. In the following months, he would continue to check in with me, not just to see if I was ready to move my husband into care, but also to see how I was doing. It was upon receiving one of these text messages ... read more
Business response:
Thank you for your heartfelt review. We're deeply honored that your husband received excellent care and felt loved during his time with us. It means so much to us to know that he always seemed happy and content during your visits and that you could see his needs were being met. We're also grateful to hear that our team members were able to provide you and your loved one with genuine care. Knowing that you found our house to be like its own little community and that you could tell your husband was loved by our staff is the hi... read more
My Aunt has lived at Mustang Creek for over a year and I just finished visiting her. I really enjoyed how the people here take care of her and keep her happy. The staff seemed to really love my Aunt and make her feel safe. They even offered me a plate for lunch so I can eat with her. Please keep up the great work!
Business response:
Doris - thank you so much for sharing your experience! We’re thrilled to hear that your aunt is happy and well cared for at Mustang Creek. It’s wonderful to know the staff’s kindness and attention helped her feel safe and loved—and that you felt welcomed during your visit as well. We truly appreciate your kind words and encouragement. We’ll keep striving to provide the same warm, supportive environment for your aunt and all our residents. If there’s ever anything more we can do, please don’t hesitate to reach out!
Staff is great. All appear to be concerned about their residents. Administrative and programming are very helpful, understanding and easy to communicate with. Doing some difficult situations with mother they have been very considerate and willing to help in anyway they can. Facilities are clean, secure and the meals are appropriate and timely. I appreciate what this facility has done for my mother at this point. I would not hesitate to recommend Mustang Creek Estates.
Business response:
Andre - we are absolutely thrilled to hear about your positive experience with our staff and our campus! Your kind words about our team truly mean the world to us - knowing that our staff's genuine concern for residents like your mother shines through makes us incredibly proud. We're so pleased that you found our administrative team and programming staff to be helpful and easy to communicate with. We're also grateful that you've noticed our commitment to maintaining clean, secure facilities and providing appropriate, timely ... read more
The caregivers are so sweet to my mom and the other residents there. Means so much to my wife and I.
Business response:
We appreciate the kind words about our staff and it means to much to us to hear how sweet they are to your loved one! If there is anything else we can do for you, please let us know. Thank you for sharing your experience!
Frequently asked questions about Mustang Creek Estates of Frisco
How is Mustang Creek Estates of Frisco rated?
Mustang Creek Estates of Frisco has a 3.9 star rating with 249 reviews.
When is Mustang Creek Estates of Frisco open?
Mustang Creek Estates of Frisco is open now. It is open 24/7.