This profile has been claimed by the business owner or representative.
Mustang Creek Estates of Frisco
- Assisted Living Facilities
- Frisco, TX
About this business
Location details
1200 West Main Street, Frisco, TX, 75033, United States
Get directions
They sent there nurse 40+ miles to my house to do the evaluation. I will move closer in a few months. They handled the recent iced situation pretty well I thought.
The staff was very nice and I truly believe they cared a great deal for my mom however mom was on a no salt diet and I don’t think they were equipped to follow that type of diet. During her short stay there they were having staffing issues so there was no activity director as well as no TV in the living areas for most of her stay. If they take care of a few things I believe they could be a great option in the Frisco area
I really liked the way one of the staff was holding my grandma's hand when I visited unannounced. Very nice to see the caring approach. [name removed], the sales guy is so much fun and keeps the people/patients happy and smiling. F house smelled so good and the food looked tasty. Thanks for caring.
My husband was a resident of Mustang Creek Estates memory care house from[date removed] until his passing in[date removed]. I began my search for memory care for my husband in the fall of 2023. At that time, [name removed] reached out to me and gave me some information but I was not ready to make a decision at that time. In the following months, he would continue to check in with me, not just to see if I was ready to move my husband into care, but also to see how I was doing. It was upon receiving one of these text messages ... read more
Business response:
Thank you for your heartfelt review. We're deeply honored that your husband received excellent care and felt loved during his time with us. It means so much to us to know that he always seemed happy and content during your visits and that you could see his needs were being met. We're also grateful to hear that our team members were able to provide you and your loved one with genuine care. Knowing that you found our house to be like its own little community and that you could tell your husband was loved by our staff is the hi... read more
I have a loved one who is currently a resident. He seems very happy with the facility. The team is caring of the residents. They keep the facility clean and make delicious meals daily! If you need to find a place that feels like home, this is a great place to start.
Business response:
Brenda - thank you immensely for sharing your experience. We're honored your loved one feels at home with our caring team. It brings us tremendous joy to know that he seems very happy with the campus and that our team is making a positive difference in his daily life. We take great pride in maintaining a clean facility and preparing delicious meals daily. Thank you again for sharing your review!
Staff is great. All appear to be concerned about their residents. Administrative and programming are very helpful, understanding and easy to communicate with. Doing some difficult situations with mother they have been very considerate and willing to help in anyway they can. Facilities are clean, secure and the meals are appropriate and timely. I appreciate what this facility has done for my mother at this point. I would not hesitate to recommend Mustang Creek Estates.
The caregivers are so sweet to my mom and the other residents there. Means so much to my wife and I.
Business response:
We appreciate the kind words about our staff and it means to much to us to hear how sweet they are to your loved one! If there is anything else we can do for you, please let us know. Thank you for sharing your experience!
Good for the price but understaffed. My mother falls at least once a week and is usually dirty when I visit because she is difficult to bathe. The staff are kind but have heavy attrition. Would be better with lower staff to resident ratio, even if unskilled just to monitor residents.
The staff and the aides at Mustang Creek are professional and friendly. My mom has had many health issues and they have been right on top of everything for her. The house and kitchen are always clean and my mom’s room is always maintained. Cannot recommend Mustang Creek enough!
Business response:
Lori - we truly appreciate you sharing your experience with Mustang Creek! We are so proud to hear that our team members have been a valuable support in meeting her needs. Thank you for your kind words about our staff, we are happy to hear how friendly they are. If there is anything else we can do for you, please let us know. Thank you for your recommendation!
Frequently asked questions about Mustang Creek Estates of Frisco
How is Mustang Creek Estates of Frisco rated?
Mustang Creek Estates of Frisco has a 3.9 star rating with 233 reviews.
When is Mustang Creek Estates of Frisco open?
Mustang Creek Estates of Frisco is open now. It is open 24/7.